This company is amazing. I love their approach to body inclusivity. I had some unexplained damage to a bathing suit that I purchased a year ago. I sent an image of the damage to the company and they p... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I've purchased at least 4-5 swimsuits over the last few years, and although I have really loved the suits themselves, the lack of customer service has left me feeling uncomfortable with recommendi... Vis mer
Selskapet har svart
I reached out via email about an issue with my swimsuit that almost had me in tears. I was pleasantly surprised to get an email back within 24 hours (most companies take days, if ever). Jake was SO k... Vis mer
i don’t even know where to start. number one these bathing suits are incredible, i own four. the sizing the material the quality are all outstanding. beyond that you swim has the BEST customer servic... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We’re on a mission to turn the tide on standard, inflexible sizing. With two magical sizes adapting to fit a dozen traditional ones, we’re creating swimwear that supports our bodies as they are. Our mission: To design swimwear for the body you're in. At Youswim, we understand that our bodies are fluid. We design swimsuits that meet us where we are, empowering our community to celebrate our unique and ever-changing bodies.
Kontaktopplysninger
Unit 7, London, 11-29 Fashion Street, E16PX, London, Storbritannia
- hello@youswim.com
- youswim.com
4,2
Bra
124 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 28 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Order never arrived - no response to my emails
I placed a large order on the 1 June as they seemed like an ethical brand with a 1-2 day delivery policy.
I still haven’t received the order nor a response to my most recent email and request to refund £302 I spent for a holiday. I don’t think the have a free returns policy even though I think they’re a UK based company which seems bizarre.
Do not buy from this company- they purport to be ethical and sustainable but have zero customer service and clear supply chain and logistical issues.
13. juni 2023
Anmeldelse skrevet uten oppfordring
Material is quickly ruined
Don't waste your money on these swimmers. They may be comfy, but the elastic will wear down pretty quickly, leaving you with unwearable swimmers.
I bought a bikini and within 6-8 months the elastic had completed disintegrated between the bust and in random parts of the swimmers. Once the elastic is gone, the material expands and you end up with really discoloured patches that are a bit see through. It looks awful.
I contacted You Swim and they said it must have been a fault in that batch and they sent me a new pair. Well, sadly it happened again to my new bikini. Definitely not a one-off.
Worth noting that I followed their care instructions and took good care of them. If you go to beach in these swimmers, the sand gets trapped inside the material and it's almost impossible to get it all out. That could have contributed to the deterioration of the elastic, but you should be able to wear your swimmers to the beach!
3. desember 2021
Anmeldelse skrevet uten oppfordring
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