Yay.com Anmeldelser 

Yay.com offer a fantastic service. Junaid in particular was incredibly helpful when I was asking lots of questions before signing up and has continued to be a great support since signing up.

The service is great, being able to use my mobile and a desk phone. Very good quality calls and lots of features.

Would highly recommend to anyone.

Really positive, responsive customer support. Always happy to help configure systems and streamline solution.

Junaid is always available and hands on with any query he is a credit to Yay in account management.

Great service today from Rowan. I called regarding a small issue after reinstalling the phone app. This was resolved quickly and then also helped me sort out another query I had about a handset which was great. One of the reasons we keep all our voip phones with yay!

Almost immediate response -within minutes!
Great understanding and communication.
Dom went beyond what might be considered normal in resolving my problem

Very responsive and helpful staff. They are willing to go extra miles to walk you through all the technical things you are not comfortable with and dumb at.

Dom was very patient and solved the problem in stages that I was able to follow.

Have been with YAY for quite a few years now and have had nothing but very good VOIP service and the level of customer service when any problem arises is 100%. Most of the time I speak with Dom and things get sorted pretty quickly. Highly recommended company yo deal with

Great Customer and Team service. I have dealt with Junaid and Dom and they were both super helpful and very friendly. They helped me set up my account and phone system and are quick to reply to any emails.

Resolved issue quick and efficiently. Very polite and professional attitude. Thanks Dom

Great customer service. Dom was great and helped us to improve quickly and efficiently

Excellent service provider and excellent customer service: A+

Excellent customer service support!!
EXCELLENT!

Junaid offers exceptionally good customer service and follow up! If you are looking for telecom solution, goes for Yay

I had trouble logging in to the Yay app on my new phone; it kept asking for my phone number and wouldn’t accept my email and password. There was no password reset option either, so I was completely stuck.

Dom from the support team was brilliant! He quickly understood the problem and guided me through the solution step by step. He was patient, professional, and made sure everything was working before closing the case.

Thanks to Dom, I can now use the app again without any issues. Excellent customer service, highly recommended!

I've been dealing with Yay for a number of years, both with my own company and a number of our clients as well.
Always get first class responses as and when i need any help with my normal contact Junaid.
Would happily recommend this service to anyone looking for a VoIP system with great support and knowledge.

Excellent, swift and personal service from Junaid, Rowan, Charlie and others in getting my service up and running, and in overcoming difficulties that arose.

I’ve been genuinely impressed by Yay.com across the board. The call quality is consistently clear, and their customer service has been outstanding — responsive, helpful, and professional every step of the way. I haven’t encountered a single issue since using them.

What stands out even more is their commitment to supporting charities, once we formalise our charity status, they’ve offered to apply a discount, which is a huge help. Their platform's functionality is intuitive and packed with features that make it easy to manage everything efficiently.

Highly recommended, keep up the great work and continue growing this excellent service!

From wanting to keep a cherished telephone number, on moving house,Yay.com has helped me through the process, thank you Junaid; then the support of Rowan to get the new handsets linked to Yay.com, nothing was too much trouble. Their support team answer the telephone quickly, and then stay on until the question has been answered, or in my case linked.
Thank you Yay. Also by having voip the line is clearer so elderly relatives I can hear and they can hear me, makes communicating a joy.

Yay technical support services (including phone number porting) worked incredibly hard for me.

The change of voice to YAY was smooth.

I purchased 2 Yealink AX86R phones from NetXL (cheaper than from anywhere else). Fantastic, strong, dust and water proof.

YAY then set them up for me as I was on-line. Within seconds the phones were working.

Brilliant phones. Forget DECT wireless phones and get wi-fi phones if you have good internet and WiFi. These phones are VOIP only which means if you have FTTP/FULL FIBRE they work without any need for plugging into a phone 'converter'.

Due to the vagaries of the telecoms market (BT or Open Reach) getting things wrong my 'home number' took a while to be ported across. But YAY succeeded in setting up my phone in minutes and porting across my number.

User friendly, technically aware and determined staff. Determined to do right by their customers.

Brilliant service.

Phone quality brilliant. Speakerphone quality superb!

So if you want belt and braces go to YAY/Next XL and get your home phone and VOIP (digital/fibre) voice/phone service from them!serv