I placed an order with this company. The delivery was prompt. The item on the other hand was not upto satisfaction. Very flimsy. Certainly wasn't what I expected! It took me about a month to get a r... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My order was confirmed straightaway My next communication was to say it was out for delivery with a tracking number. My bangle arrived safely, within 4 days and well packaged with no faults. It’s... Vis mer
I placed my order before reading these reviews and was worried I’d been scammed especially as hadn’t had an update on dispatch several days after order confirmation. However, I got an immediate respon... Vis mer
Selskapet har svart
Great service from answering questions to placing and receiving order! Very fast next day special 1pm delivery FREE! What more can you ask for really. Probably missing out on a customer base mark... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are a boutique online jewellers. At www.zoekayjewellery.co.uk customers will find an extensive collection of diamond, gold and silver jewellery, for every occasion and budget. We also offer free delivery on all orders.
Kontaktopplysninger
POBox 652, PR6 6PF, Chorley, Storbritannia
- 0800 644 0625
- info@zoekayjewellery.co.uk
- www.zoekayjewellery.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 60 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fantastic company would highly…
Fantastic company would highly recommend, will 100% use in future, quick and easy and good updates on order👍🏻
Slight delay in the order due to the…
Slight delay in the order due to the last one in stock being damaged, took around 2 weeks for it to arrive in store but once shipped it arrived next day. Very happy with my necklace exactly what I was after.
I ordered a 9ct white gold pendant…
I ordered a 9ct white gold pendant necklace with a personalised picture for my mums birthday and am beyond pleased with the necklace . Can’t thank the company enough
CONSISTENT QUALITY FROM ZOE JEWELERY.
AGAIN, ANOTHER VERY WELL DESIGNED INITIAL RING FROM ZOE. YES, VERY HAPPY AND CONTENTED WITH MY 2ND GOOD QUALITY RING FROM ZOE JEWELERY. JIM BYRNE.
Absolutely beautiful is all I can say
Absolutely beautiful is all I can say. I bought a gold angel wing necklace for my best friends 40th the pictures really don’t do it justice it’s so much better. Would I recommend? Definitely. X
Great product at a great price.
Great product at a great price.
Superfast - delivered next day.
Thank You.
A+ Recommended.
Faulty Necklace - No Refund
I received a faulty necklace from this company; the clasp / chain broke the first time it was put on. We sent details and a photo and then returned the item in the post as per the company's request. It has been 3 months now and they are not responding to multiple attempts to contact them.

Svar fra Zoe Kay Jewellery
Good company
Very good company to deal with, helped with sending links to various requests.
I ordered a crucifix which was totally what I expected, the chain that came with it was very thin and flimsy , this was for a man and was not of any use.
An excellent company to deal with
An excellent company to deal with. I had quite a few queries before I made my purchase and the customer service response was excellent. I bought a lovely white gold chain which I feel represented good value for money & is a beautiful piece of jewellery.
Beautiful locket
Ordered a locket in memory of my dad. It is a beautiful piece of jewellery, which included engraving. Had to wait as it was out of stock but this was communicated shortly after ordering so I knew when to expect it. Thank you. I would purchase from Zoe Kay again.
I would recommend anyone to shop at Zoe…
I would recommend anyone to shop at Zoe Kay the staff are amazing and so responsive. I bought my partner earring for Christmas unfortunately he had already bought a similar pair. Zoe’s response to the refund was swift and easy. I would defiantly use them again. Thank you!!!
What an excellent customer service
What an excellent customer service, I ordered a ring for my son's birthday. Unfortunately it wasn't suitable, despite it being a sweet piece of jewellery. I returned the item and was refunded immediately. Will definitely use Zoe Kay again.
Absolutely beautiful jewellery
Ordered a locket and charm bracelet for my daughter's 21st. They are absolutely beautiful, we are so happy with our purchase and the customer service was next to none. We highly recommend and we will definitely be using Zoe Kay jewellery again.
So impressed wonderful items well worth…
So impressed wonderful items well worth the money and will definately buy from here again. Very Fast delivery ordered on the 22nd and received the 24th of December so even around this busy period the items came super fast as they make sure it's the guaranteed time option. I ordered a size which was too small and the efficiency of the return was super impressive and very fast. Overall they have gained trust in myself and I would tell anyone to use them you won't be disappointed. Thankyou so much zoe kay ❤️
Received my order
Received my order, quick delivery Judy in time for Christmas! Will be back again soon, thanks Zoe Kay jewellery
Lovely locket
Lovely locket! Also Zoe Kay Jewellery customer service was outstanding. I highly recommend! Thank you
Excellent piece of jewellery
Excellent piece of jewellery, solid,heavy white gold mens necklace. Vaule for money.I could not be happier.Excellent service.
Exceptional Customer Service
Zoe Kay have been absolutely fantastic throughout. They were informative and supportive whilst I was choosing my chain online. Unfortunately, the one that I selected wasn't exactly what I was looking for when I received it. Zoe Kay arranged an exchange and the turnaround on this was very quick and easy. When the second item arrived, it was the wrong length. Upon informing Zoe Kay they couldn't have been more helpful and apologetic. They sorted the problem quickly and professionally - they also refunded my postage for the item. The chain that I now have is perfect - great quality and a great price! Their communication and customer service throughout have been exceptional - I will certainly be recommending them to friends and shopping with them again. Well done Zoe Kay!
I received excellent customer service…
I received excellent customer service when I ordered my earrings from Zoe Kay Jewellery they arrived on time and were beautifully presented, I would highly recommend this business and will be ordering again very soon. 10/10
Exceptional service.would definitely…
Exceptional service.would definitely recommend. Already planning my next purchase. They have really exceeded my expectations.Thank you kindly
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