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Zen Educate Anmeldelser 

1 962
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TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The staff at Landewednack (especially the class TA) were extremely welcoming and helpful, taking time to help me get set up in the classroom and talking through routines etc even though they were real... Vis mer

Vurdert til 5 av 5 stjerner

Zen educate are excellent at matching my skills to schools. I thoroughly enjoy the work that comes my way. They report back to me on my work which is much appreciated. I have regular work and feel re... Vis mer

Vurdert til 1 av 5 stjerner

Jumped through hoops, paid for a DBS to then be ignored when asking about individual jobs. Did my weekly availability and there was no supply jobs available. They're also clearly trying to hide negat... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Zena Educate provided me with a stellar service as I transitioned into teaching after years of working with Big 4 accountancy firms'. I felt supported all the way by both Nicole and Jack until I... Vis mer

Informasjon om virksomheten

  1. Bemanning

Skrevet av virksomheten

Zen Educate is a digital staffing platform that connects teachers, teaching assistants, SEN TAs, cover supervisors, and early years educators directly with schools - without expensive agency fees. Sign up, get vetted, set your preferences, and get smart-matched to daily supply, long-term, or permanent roles across London, Manchester, Birmingham, Liverpool and more. Schools save money. Educators earn more. Subscribe for tips on supply teaching, career development, and education staffing. Get in touch: www.zeneducate.com/contact-us


Kontaktopplysninger

4,5

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TrustScore 4.5 av 5

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4,5

Alle anmeldelser

(1 962)

380 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Zen is a great agency to work with

Zen is a great agency to work with. The app is easy to use and very convenient for managing shifts and bookings. The staff are friendly, professional, and always available to help. They regularly check in to see how your day is going and make sure everything is running smoothly. I have had a very positive experience and would highly recommend Zen.

8. juni 2026
Vurdert til 2 av 5 stjerner

You could fix your website

You could fix your website. Your site thinks my email address is incorrect. It is not incorrect. It has been the same as it has been for over 20 years. Funny how you do not ask about this egregious problem. I prob have lost several opportunities because you (Zen) do NOT fix it. I do not know why either. Could you please fix it? I appreciate it if you would. My email address is still incorrect, and this website thinks otherwise. Thanks, Chris Lynch

7. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Zen Educate

Hi Chris,

Thank you for reaching out to us directly and providing your details.

We have received your information, and our team is currently conducting a thorough internal review of your case. We appreciate your patience while we look into this, and we will be in touch with you directly via email with a full update as soon as possible.

Best regards,
The Zen Educate Team

Vurdert til 5 av 5 stjerner

I am a teacher who has been working for…

I am a teacher who has been working for 20 years in education and youth training and to be clear with you, I did not spend all that time in the United States and I chose this profession because I love teaching, I have worked for various schools, I used to teach physics and mathematics, now I would like to continue working in education in some form. I do not have any experience in the United States yet, but I would like to take a step so that I can access all the subjects available in the educational system here in the United States.

6. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Working with Zen Educate

Working with Zen Educate has been great so far! I absolutely love the Zen App system of booking jobs sent by the fantastic Zen team, and there are a good number of bookings to go round, but you have to be quick! (that's the part I love!). The team are also very friendly and always willing to help. I have had some awesome conversations with them and it is comforting to know that they are there to support and help. Thank you Zen Team! You guys are AWESOME! Keep doing what you do!

22. mai 2026
Vurdert til 1 av 5 stjerner

Misleading and disappointing process of selection of candidates

Please, first shortlist the candidates before starting to collect all their personal information. I feel my personal data is violated and can’t go back and delete it myself!
I was able to upload all my data, including references and even staring completing some courses, and after having the AI interview, I was rejected , because I didn’t have experience working with SEN children. Apparently that’s super essential to be a successful candidate for ZEN educate!
This is fine, but please, don’t let people share their personal information before you let them know what is needed to be a part of the app! So disappointed!

28. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Zen Educate

Dear Krasena,

Thank you for sharing your feedback with us. We are truly sorry for the frustration and concern our onboarding process caused you. One of my colleagues, Jo, reached out to you earlier today to personally address your concerns. During that conversation, we clarified that the rejection notification you received was actually an incorrect email sent in error. Your profile was, in fact, successful, and we were intended to move forward with your application.

We completely respect your decision during the call to not proceed with the application. We can now confirm that your account, along with all uploaded personal documents and data, has been deleted from our systems as requested.

Furthermore, we want to thank you for your feedback regarding the order in which we collect personal information. We are taking this feedback seriously and are currently reviewing this process with our relevant departments to ensure a more seamless and comfortable experience for future candidates.

Best regards,
The Zen Educate Team

Vurdert til 5 av 5 stjerner

ZED Educate has provided me with many…

ZED Educate has provided me with many opportunities to work in different schools and has offered excellent support throughout, carefully matching my skills to suitable placements. The staff are highly committed, professional, and always willing to help.

18. mai 2026
Vurdert til 1 av 5 stjerner

Very limited work

I have registered with the company for five weeks and have only received work once.

8. mai 2026
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Svar fra Zen Educate

Hi Tamkeen,

Thank you for your feedback. We’ve reached out to you twice via email (on May 15th and May 19th) to discuss your experience and offer a profile optimisation session, but as we haven’t heard back, we wanted to provide some clarity here for transparency.

While you registered five weeks ago, your profile was fully verified and eligible for bookings on April 30th. This means you had been active on the platform for approximately two weeks at the time of this review. Zen Educate operates on a supply and demand basis. We don't technically guarantee daily work because bookings are driven by the specific, real-time needs of schools in your area.

Assignments are matched based on a variety of factors including your specific qualifications, experience, distance settings, and your marked availability. During your first two weeks, we noted you were marked as available for four days; increasing your availability and widening your distance settings often significantly boosts visibility. Because school needs are often urgent, requests are sent to matched candidates and can be filled quickly.

We pride ourselves on the fact that there is plenty of work available, but success on the platform relies on a "match" between your profile and a school's specific requirements.

Best regards,
The Zen Educate Team

Vurdert til 1 av 5 stjerner

Fraud

I completed all requirements and they never called me back, just sent an email saying the position was filled.
Fraud . Unprofessional

5. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Zen Educate

Hi there, thank you for sharing your feedback.

We are disappointed that we haven't heard back from you following our previous response and request for more information. We have attempted to investigate your claims internally, but without further details from you, we have no record of any fraudulent activity or "unprofessional" conduct to review.

To be clear: a position being filled by another candidate is a standard part of any recruitment process and does not constitute fraud. We take such serious accusations very seriously, as they do not reflect the service we provide to thousands of educators.

We remain open to discussing this with you, but we cannot investigate further without your cooperation. If you wish to provide more information, please reach out to support@zeneducate.com and quote this review. Thank you.

Best,
Zen Educate

Vurdert til 1 av 5 stjerner

Unreliable agency, avoid

Update: knocked down 1 star because I haven't even been paid on time! I don't agree with umbrella companies, but generate's website promises "100% on time payment, guaranteed". If they're going to deduct so much from your pay, you'd think they'd at least pay you on time. I can't even call them to chase up until Monday and Zen rarely answer phone calls.

It's been 2 weeks and the number of requests that come through aren't sufficient. You can forget about working to get your DBS refunded after 10 bookings - its impossible to get any work!

----

I like the app experience as it makes receiving reply requests easy and convenient, however the requests from schools go EXTREMELY fast - within 30 seconds. I don’t feel there’s guaranteed work so you would definitely have to sign up to another agency.

It’s extremely difficult to get into contact with zen through phone, app when my recruitment officer stopped replying to my emails, it was hard to get in touch with anyone. When I finally did, explaining I wanted a child only DBS (some schools and agencies do not accept child & adult DBS, which Zen create) I was assured this would be put on file, but it didn’t - I had to get another DBS created with another agency.

When I have gotten through to staff, they are genuinely friendly and helpful. Hopefully my experience gets better with time.

11. mai 2026
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Svar fra Zen Educate

Hi Mia,

Thank you for your feedback. We are sorry that your initial experience wasn't as seamless as we strive for, but we are glad we were able to connect and get these matters sorted for you.

We have reached out to you multiple times via email to ensure you are happy with the outcome. As we haven't heard back, we believe that everything is now fully resolved. As mentioned in our direct email, there was a minor administrative error regarding your payment; however, once our team was notified, we investigated immediately and the funds were paid in full within 72 hours.

To address your other points: You are completely right - requests from schools go extremely fast! Because our system operates on a first-come, first-served basis, roles are secured quickly. To give yourself the best chance, we recommend keeping your preferences updated and notifications on so you can accept requests the moment they appear.

We standardly process the Child & Adult DBS because it provides you with a much wider scope for work. It clears you for SEN schools, colleges, and settings with 18+ students, whereas a Child-Only DBS strictly limits your placement options. Because this check offers more clearance, it is highly unusual for a school or agency to reject it.

While we apologise for the initial difficulty in getting through, we pride ourselves on our responsiveness once an issue is raised. We’re glad to have you on the platform and are here to support you. If you have any further questions, please don’t hesitate to reply to our latest email.

Best regards,
The Zen Educate Team

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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