Appalling disrespect for the time, love, money and care that tenants invest in their homes. Seven years and counting of extreme damp and mould , worsened by shoddy and piecemeal ' repairs' .Their enti... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Appalling disrespect for the time, love, money and care that tenants invest in their homes. Seven years and counting of extreme damp and mould , worsened by shoddy and piecemeal ' repairs' .Their enti... Vis mer
Selskapet har svart
Ronnie and Karen were an absolute pleasure. Ronnie led us through from the original offer phone call all the way up to the move in day and he's a really lovely gent, really friendly, easy to communica... Vis mer
Fantastic experience getting my Grandma moved into a Yorkshire Housing Retirement Scheme. Katrina, Scheme Manager at Garden Court, has been an absolute star. Right from the first point of contact, she... Vis mer
I contacted Yorkshire Housing to book appointments for my home repairing. Yorkshire Housing always takes prompt actions and seriously confront with issues what their tenants may encounter in. I’m much... Vis mer
Selskapet har svart
Yorkshire Housing is biggest housing association based solely in Yorkshire, we're Yorkshire through and through. We own and manage around 20,000 homes across the region. This includes older person’s accommodation and homes for low-cost rent (social and affordable homes).
The Place, 2 Central Place , LS10 1FB, Leeds, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 85 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ronnie was a very nice gentleman he kept us up to date with things and karen the housing officer was very nice things on signing up day were all explained and we received a voucher for the inconvenience we had with moving dates
Ronnie and Karen were an absolute pleasure. Ronnie led us through from the original offer phone call all the way up to the move in day and he's a really lovely gent, really friendly, easy to communicate with and super helpful. Met Karen on our move in day and likewise, she was super helpful, nothing felt like too much trouble they were happy to help with anything they could. Fantastic staff 😊 Thanks so much!
Jamelia and the team are great, so helpful
I love my new bungalow
Thank you so much
Mollie was so lovely and really helpful going through everything for the home and got back to me so quickly. Really appreciate all the help she’s given.
I had a wonderful experience with Yorkshire Housing. Mia handled my application so well and supported me with the necessary furniture etc to move and settle in. God bless you abundantly Yorkshire Housing.
I would like to thank Yorkshire Housing for granting me a new built home. Especially Molly who helped with the process throughout. She was very kind, caring and reassuring. She explained every step of the way and made sure i was happy with things. I cant thank her enough. Thank you🥰🥰🥰

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I have recently contacted Yorkshire Housing durle to a very delicate family matter. I spoke with a young girl called Jade. Her empathy and understanding deserves praise. I honestly belive she really cares. That in itself is a trulybgreat attribute to have. Thank you for listening Jade. Think her name was Jade Benson? Or something like this

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I recently secured my new home with Yorkshire Housing at Broadway, and I wanted to specifically recognise Ronnie, who supported me through the process.
I brought my dad along with me to view the property and go through everything, and from the moment we arrived Ronnie was fantastic. He was welcoming, patient and incredibly thorough, taking the time to explain everything properly without ever making us feel rushed.
What particularly stood out was how knowledgeable Ronnie was about Broadway itself and the surrounding area. He could answer all the questions we had about the property, the building and what it would be like living there. That local knowledge made a massive difference and gave both me and my dad a lot of confidence in the move.
Getting my own home is a really significant step for me after a difficult period, so naturally there were nerves around it. Ronnie made what could easily have been an overwhelming experience feel straightforward, comfortable and genuinely exciting.
You can tell when somebody knows their job inside out but also genuinely understands the people they’re working with. Ronnie had both. Yorkshire Housing should be incredibly proud to have someone like him representing them.
Thank you, Ronnie, for helping make getting the keys to my new home such a positive experience. 🏠

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Great customer service and very helpful! Went above and beyond to help and explain

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Birkby Croft is a welcoming place - a place that feels like home, my grandad finds it comfortable and has made many friends whilst he’s been here. It has a great communal lounge, which is ideal for socialising with peers. Katrina - the scheme manager is very helpful and understanding no matter the situation. She is there if you have any difficulties and need some extra support.

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I recently applied for a flat, the lady who dealt with me Jade was lovely, professional, and explained everything in detail making the whole process a pleasure, at what was a very stressful time in my life. An asset to the company! Thank you Jade

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I'm very happy with sarah who I sopke with about my ongoing repairs at this stressful time , sarah was more than helpful , she was very plesent, patient, and made my axnity ease straight away , what a loveky member of your team you have , I want to say thank you for Sarah's service 😊 kind regards kay butler

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Gurpreet was a gem, she helped us so much

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I have just finished speaking with Vicky Bennison regarding a property that my family have been allocated. Amazing customer service, what a lovely lady! Thank you so much.

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I can’t thank Jamelia H enough for all the help and support she gave me throughout the process of getting my new property. She was so helpful, patient and reassuring, and guided me through each stage, keeping me informed and answering any questions I had along the way.
The whole process felt so much easier knowing I had someone like Jamelia there to help and support me. I really appreciate the time and effort she put into helping me get my new home.
Thank you so much, Jamelia! ❤️

Svar fra Yorkshire Housing
cleard car park lovey best it has been for long time only no7is now clutering it up once a gain with building materl not one week after it was clende, so how is that for cheak he dose not abide by rules he dose wants he wants dise regards what RDH says .

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On Thursday 13th Sarah from YH customer services team,was very friendly, extremely helpful in getting my safety inspection booked in at a better time slot,the engineer called me.. brilliant

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Matt and Dean from the plumbing team where 5 star. Respectful of our home tidied up diid an excellent job despite the heat there work was above expectations and where really friendly other staff would do well to learn from these 2 gentlemen very happy customer

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Tom M was absolutely outstanding as a call handler. From the moment he answered the phone, he was professional, friendly, patient, and incredibly helpful. He took the time to listen carefully, explained everything clearly, and made sure all my questions were answered. His calm and reassuring manner turned what could have been a stressful situation into a positive experience.
Tom went above and beyond to provide excellent customer service, showing genuine care and dedication throughout the call. He is a real credit to the team, and his commitment to helping people is truly appreciated. Thank you, Tom, for your exceptional support and for making such a positive difference.

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My dad has just had a wet room put in by Yorkshire housing it is amazing it will give my 91 year old father a new lease of life now he can have a shower thank you to everybody involved we are as a family so happy thank you to Elaine emmott thank you if it wasnt for you it would not have happened you are an angel in my dad's eyes

Svar fra Yorkshire Housing
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