Lindsay and Emma are always so brilliant when I speak to them. This time around was no different. I ordered a new sim and it was delivered the next day. Contracts signed and everything processed in... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Yappl's customer service is second to none and their pricing is highly competitive. I have been dealing with Helen Kind in their Sales team and she could not be more helpful. She responds immediatel... Vis mer
Selskapet har svart
Emma Derbyshire at Yappl, has been absolutely amazing in helping us get our business phone contracts sorted and in order. She is prompt, helpful and takes the time to go through the steps with you... Vis mer
Selskapet har svart
Outstanding service l have received for my small business l had totally lost faith in so many utility companies it's now been restored by this amazingly great bunch of guys always there to listen re... Vis mer
Informasjon om virksomheten
Om Yappl
Skrevet av virksomheten
Why work with us?
Skrevet av virksomheten
- We're fast and responsive!
- You can talk to us anytime. Contact us online, over the phone and in person. Our dedicated support teams will give you the personalised service you deserve.
- We're flexible to your needs!
- Your business needs are the most important thing to us, so our services are designed around you. We always listen first, so we make sure you get exactly what you need.
- We're reliable!
- We're here to support you. Our service teams and accounts managers are on hand to deal with any changes to your business or should issues occur.
Kontaktopplysninger
4 Maises Way, DE55 2DS, Alfreton, Storbritannia
- 01773 522300
- enquiries@yappl.com
- www.yappl.com
4,9
Enestående
304 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Carl at Yappl has been nothing short of amazing!
If there were six stars, Yappl would get them!
Carl at Yappl has been nothing short of amazing! Over a very long and drawn out saga due to Openreach's ineptitude, Carl at Yappl never gave up. He kept us constantly updated and pushed the order forwards as much as he could. The response to emails and calls was super quick.
I'd recommend Yappl to anyone looking for new broadband/phone connections.
14. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks for the glowing review, Simon. That might be our first (unofficial) 6-star rating! Carl will be over the moon to hear your feedback - and will no doubt want to print the review off and stick it on the office fridge! On a serious note, Carl's a real credit to the team and we're lucky to have him fighting our customers' corner when things get tricky. Thanks again for the review and the recommendation - we're here for you whenever you need us. Best regards, James.
Great service
Have been managing our small company account for 3 years. Great customer service, very quick to respond and answer any questions we have.
11. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks for dropping by to leave us a review, Tom. Thanks also for your continued trust over the last few years. Here's to many more to come! Best regards, James.
Had fantastic customer service…
Had fantastic customer service replacing handsets and renewing the contracts for my business from Tonia. Prompt, polite and perfect timing from the start to finish.
25. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks for the great feedback, Claire. We're pleased to hear Tonia made the process smooth from start to finish. Prompt, polite and perfectly timed - who could ask for more! Best regards, James.
Amazing customer service
Amazing customer service. Tonia and Asif can’t do enough for you. They both strive to help as much as possible. Wouldn’t use anyone else for our company mobiles and phone requirements.
23. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks so for the lovely feedback, Laura. Tonia and Asif will be chuffed to hear your kind words and to know that we've earned your trust for all your communication needs. Best regards, James.
Baldwin Business Consulting
Thank you to Tonia for helping us get prepared with roaming and a great plan for projects in Canada. We’re able to stay connected at a great price and would like to thank her and the Yappl team.
23. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks for the great feedback, Kevin. We're glad Tonia got you set up with the right plan for your projects overseas. Staying connected without the hefty price tag is what we aim for! Best regards, James.
Emma was brilliant listened to the…
Emma was brilliant listened to the needs of our business and gave us a great deal. Compared to other companies they actually care and make dealing with them easy
25. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks for the kind words, Michael. It's great to hear Emma took the time to understand your needs and made everything nice and easy. Like you say, we really do care, so it means a lot to know that came across. Best regards, James.
Excellent Service - Highly Recommend
Fantastic customer service from Emma!
We have just reviewed our business mobile phones and upgraded hand sets and contracts. Emma looked after us throughout - new phones received today!
20. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks for the great feedback, Ralph. We're pleased to hear everything went smoothly with your upgrades and that Emma took care of you. Hope you're enjoying the new phones! Best regards, James.
Excellent service and support as always.
19. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks for the kind words, Mark. Always great to hear we're providing excellent service. Shout if there's ever anything else we can help with. Best regards, James.
Great Company to deal with.
Used Yappl for phones for multiple years.
Always a smooth transition/upgrade, whilst providing good deals.
Helen has been great to work with over the years
10. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks for the kind words, Josh. And for sticking with us over the years! Great to hear everything's been smooth with your upgrades, and we're glad Helen's been able to support you along the way. Best regards, James.
Upgrade Enquiry
We have dealt with Yappl for a number of years. The service has always been great. Helen in particular has and continues to be so helpful and nothing is too much trouble. We have also recently dealt with Emma who again provided excellent prompt service.
9. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks so much for your continued support over the years - it means a lot to us. It's great to hear that Helen and Emma have been helpful and responsive. We look forward to continuing to work together for many more years to come! Best regards, James.
Wouldn't Use Anyone Else for Business Mobiles
Have recently moved our business mobiles over to Yappl as I have used them before and have always been fab. Tonia and Nic were really patient as I kept changing the number of users we needed. Once the proposal had been accepted Nic & Kay kept me informed of everything that would happen. Kay sent really detailed instructions as were were porting a lot of numbers. On the day of porting, everything went through but we had an issue with one of the handsets for a key member of staff and I was flapping. Paul worked his magic and got it sorted really quick.
6. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks for the great review, Sarah. And, of course, for coming back to us for your business mobiles! We're glad Tonia, Nicola, Kay, and Paul could make the switch nice and smooth. We appreciate the trust you've placed in us again and look forward to continuing to work with you. Best regards, James.
Great experience again
Great experience again. Helpful and competitive. Thank you :)
6. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks for dropping by to leave a review, Lisa. Great to hear you've had another positive experience with us. We look forward to delivering again next time! Best regards, James.
Yappl are great
Yappl are great, we use them for all our office mobile orders. Helen and Kay provided a great service as always, no faffing about they just find the best deal and get the order in - what more can you ask for.
20. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks for the brilliant review, Nathan. Great to hear Helen and Kay have made things quick and easy once again. No faff, just solid service and great deals - exactly how it should be. Best regards, James.
Great deals and customer service
Was tasked with finding business phones for our small company which is usually a daunting task. Helen and the team at Yappl made everything easy and seamless to find the right phones and the best deals!
12. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks for the glowing feedback, Nico. We're glad Helen and the team could take the stress out of sorting your business phones. It's great to hear everything went smoothly and you got the right phones and deals for your team. Best regards, James.
Yappl saved my small company a good…
Yappl saved my small company a good deal of money on our mobile phone fleet - it was efficient, quick and clear. Thank you!
15. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks so much for the great feedback, Claire. We’re really pleased we could help save your business money and make the whole process quick and straightforward. Always happy to help. Best regards, James.
Paul Bianchi
Paul has been so helpful with ordering a new SIM
30. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks for dropping by to leave us a review, Sarah. It's great to hear that Paul's been on the case for your SIM order - he'll be delighted to know you had a 5-star experience. As always, we're here whenever you need us. Best regards, James.
I'd highly recommend and appreciate…
I'd highly recommend and appreciate Yappl's team specifically Carl and Baines for their support. They tried their best to provide as many solutions as possible to keep us online.
Great work guys and keep doing it.
Thanks.
24. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks for the great feedback, Muneeb. We're pleased that Carl and Christian were able to find the right solutions to keep you connected. They'll be chuffed to hear your kind words! Thanks for the support – we're here whenever you need us. Best regards, James.
I found the team professional and…
I found the team professional and knowledgeable, and they kept me informed throughout our transactions with clear and concise communication.
22. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks so much for the kind words, David. Great to hear the team kept everything clear and straightforward for you - we always aim to make the experience as smooth as possible. Best regards, James.
Brilliant customer service
Brilliant customer service. We have had a few teething problems with our new phones, but Yappl have always responded to our emails quickly with solutions. Very happy with the service.
15. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks for the great feedback, Sarah. Glad we could get those teething issues sorted quickly - shoutout to the team for keeping things running smoothly. We're always here if you need us. Best regards, James.
Carl is always at the end of the phone…
Carl is always at the end of the phone when problems arise, hes very efficient with managing any problem thrown his way . great service and reliable .
4. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yappl
Thanks for taking the time to leave us feedback. It's brilliant to hear that Carl has been such a reliable point of contact when you've needed support. We're proud to have him on the team and are glad we've delivered a great experience. Best regards, James.
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