We had a réservation in july. First they tried to charge us for desalisator as a option White it was inclused. Then they charged us for a damage 2 days after White there’s nothing to déclare d... Vis mer
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Se hva andre synes
La relazione con la vostra reception modalità inefficace. Sino all'ultimo non ho ricevuto risposte alla mia richiesta di servizio. Adesso attendo di trovare la barca in ordine e tutto funzionale poi... Vis mer
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The boat was delivered in poor cleanliness, the forward cabin couldn't be used due to a strong garbage smell; possibly previous crew stored their trash bags in that cabin. As a result, one of my cre... Vis mer
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Base di portisco. Bali Catspace . Prima settimana di ottobre. Personale cortese veloce e preciso , veramente un ottimo servizio. Catamarano in buono stato con dotazioni , tipo acqua potabile a bordo u... Vis mer
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Informasjon om virksomheten
Om Yachting in Sardinia
Skrevet av virksomheten
Yachting in Sardinia
You Sail, We Care
The Yachting in Sardinia charter company offers a unique experience for tourists looking to engage in sustainable travel while exploring the pristine beauty of Sardinia’s coast. With a strong commitment to preserving the terrestrial and marine environment, the company provides an alternative to the overdevelopment and cementing that increasingly affect coastal areas. Through this approach, customers can access the hidden gems of the island’s coastline while maintaining its natural value. After two decades of success in the charter industry, the company saw the immense potential in the growing sector of eco-sustainable nautical tourism. In 2018, it took a significant step by partnering with CSQA, a certification body renowned for its expertise in the tourism accommodation sector, to obtain ISO 9001 certification. This made the company the world’s first Nautical Hotel accommodation facility, offering a wide selection of monohulls and catamarans in various sizes and layouts, all designed to meet the needs of eco-conscious travelers. With its forward-thinking approach and dedication to sustainability, Yachting in Sardinia is setting new standards for responsible and luxurious maritime tourism.
OUR MISSION
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Albergo Nautico Diffuso: a new way of conceiving hospitality
Sardinia is the first Italian region to regulate the Albergo Nautico Diffuso with a law, a form of innovative accommodation in step with the evolution of the market that increasingly asks to experience sustainable experiential holidays in contact with nature.
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Sea view hotel with zero impact: the new eco-sustainable nautical tourism
How to enjoy the splendid sea of Sardinia. With Yachting in Sardinia by Group Y there are the “refuges of the heart”, that are exclusive boats, equipped with all comforts. CEO Della Torre: the tourism of the future will increasingly have to meet the basic needs of the individual, as well as being able to promote a new awareness in the green new deal”.
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Certified Nautical Hotel
Skrevet av virksomheten
- We are the first Nautical Hotel in Sardinia certified with ISO 9001
Best price - Guaranteed
We are not talking about algorithms or artificial intelligence, but simply about the best price guaranteed. Find an offer on the market for the same service offered by us at a lower price and send us the link to bestpriceguaranted@yiss.it and within 24 hours we will contact you by sending you a proposal at a lower price.
Kontaktopplysninger
07026, Olbia, Italia
- +390789339016
- booking@yiss.it
- www.yachtinginsardinia.com
Find out our fleet
3,0
Middels
235 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
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Unsafe, Poorly Maintained Boats and No Customer Support
Received a downgraded, poorly maintained boat with multiple technical failures from day one. Communication was extremely slow, no assistance in emergencies, and no compensation despite documenting all incidents by whatsapp/email. Strongly advise booking elsewhere.
The boat provided was not the one I booked. I was informed only four days before departure, even though the original vessel had reportedly been out of service for months. The replacement yacht was delivered in poor condition: it was dirty and had multiple technical issues from day one.
Check-in was scheduled for 18:00, but staff arrived hours late. The process was essentially “self check-in.” The fuel tank was not full, the thrusters were non-functional from departure, and the windlass failed for three days due to a fuse. The watermaker was leaking and wasting water.
When strong mistral winds placed us in a dangerous situation, the company failed to respond in a timely manner and provided no practical assistance. Communication throughout the charter was extremely slow, often taking hours or days to receive a reply, if any, and sometimes those replies came in the form of threats rather than solutions.
At the marina, I met several other crews with similar experiences: significant equipment failures, hidden charges in the fine print, and penalty notices issued without basis. In my own case, I received a penalty warning email just minutes after disembarking, despite having confirmed departure with staff.
I documented and communicated all incidents by email, but have not received any reply or acknowledgment. No form of monetary compensation has been offered for the numerous issues and the loss of sailing time (4 days).
In summary, the company delivered a downgraded and poorly maintained vessel, failed to provide adequate customer service or safety support, ignored all post-charter communications, and was largely unreachable during the charter itself. I cannot recommend yachtinginsardinia.com and strongly advise considering other charter companies
Response to company reply:
All of your answers are misleading, but I have a character limit here and cannot respond to each one. Your claim that the bow thruster issue was “a fuse that blew in navigation” is false. The fuse problem was with the windlass, which took three days to fix, and the thrusters were never working from day one. You even took the thruster fuse to repair the windlass. These misleading replies hide the real failures: a downgraded, poorly maintained boat, no timely assistance, late check-in not being able to sail until next day, and ignored communications. I stand by my review, do not trust their replies here. The answer the company provides is shamefull.
One more thing: you and your company were unreachable during the charter and still have not replied to my claim email, blaming “high season.” Yet somehow, you find plenty of time to post here with misleading information. Bravo. Truly impressive priorities. I am sure you have plenty of boats at sea with failing systems, invest your time in them, not here.
19. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yachting in Sardinia
Dear Cesc,
Thank you for your feedback, even though we regret to read about your dissatisfaction. Please allow us to clarify a few key points.
1. Yacht Change Notification: The original boat you booked unfortunately suffered severe grounding damage shortly before your charter. While it’s true that maintenance was ongoing for weeks, we could only confirm its unavailability days before your departure. We did our best to offer a comparable alternative under difficult timing and availability constraints at the height of the season.
2. Replacement Yacht Condition: The yacht you received was not a downgrade in category. While we regret any cleanliness or maintenance issues, the boat underwent standard technical checks prior to delivery. That said, some technical That said, some technical failures can occur unexpectedly, and we apologize for the inconvenience.
3. Check-in Timing: The charter began on schedule at 18:00. We do understand your perception of a self-check-in experience, all our guests embark with the inventory list and go through each item onboard by themselves. As I myself explained at the moment of the office check in you are free to leave any empty boxes in case you don't find something or it's not clear. Once the list is done, one of our operators came to you of course to help and answer all your questions. This has always been our procedure over the last 20 years and it's been a winning choice for both parties, giving you the chance to get to know the boat and its equipments.
4. Technical Issues: The windlass failure was resolved as soon as reported, and the watermaker leak was known to be minor. The bow thruster issue was related to a fuse that blew in navigation—a rare occurrence. Each issue was addressed as fast as possible given your position and sea conditions.
5. Mistral Situation: We sent multiple weather warnings and even provided extended marina rates to help crews wait out the Mistral in safety. We did not receive an emergency request from you via our SeaTutor channel. We regret if any message was perceived as a threat—this was certainly not our intent.
6. Post-Charter Penalty Email: This is an automated notification triggered by the system, and not a penalty itself. It is part of a standard procedure while our staff completes the technical check-out process.
7. Communication & Compensation: We strive to respond promptly, though there were delays in your case, particularly during the holiday period. Regarding compensation, we note your concerns and assure you your case is still under internal review.
Please know that we truly tried to find the best possible solution under very difficult and dynamic conditions. While we regret you did not enjoy the experience, we stand by the professionalism and effort of our team during this complex situation.
Best regards,
Federica – YiS Team
Update:
We are sorry to find such aggression towards us, if our service has not lived up to your expectations we renew our apologies but your way of carrying certainly does not open up to a fair and respectful discussion. We have always tried to operate correctly. Above all, none of us disrespected or were as aggressive or offensive as what you write. At this point we hope that with your next experiences you can find a better service that lives up to your expectations.
Federica - Yis Team
Worst sailing experience of my life, avoid at all costs
I honestly can’t believe the glowing reviews here, check other platforms to see the real story.
We sailed in July and faced pre-existing issues that were never fixed, filthy boats, zero response or endless delays when asking for help, and no compensation for the four days we lost waiting for assistance. This company is a complete nightmare. If you’ve stumbled across this page, take it as your warning: run the other way.
26. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yachting in Sardinia
Dear Ari,
Thank you for sharing your feedback — we’re genuinely sorry to hear that your experience did not meet expectations.
In order to understand exactly what happened and to explore a potential resolution, we kindly ask you to provide more detailed information about your booking and the issues encountered. Unfortunately, based on this brief comment, we are unable to identify your case or assess what went wrong.
We are committed to assisting our guests at every stage of their charter, and we would be grateful for the opportunity to clarify what occurred and find a suitable solution.
Please don’t hesitate to contact us directly via email. Your satisfaction is important to us, and even negative reviews help us grow and improve — so thank you again for taking the time to write.
Kind regards,
Federica – YiS Team
After 25 years renting sailing boats…
After 25 years renting sailing boats around the world, finally found the worst one. Boat quality bad. Not working bow thrust, clocked toilets, water maker etc. On the top of that bad and arrogant customer service. Check in late checking out early…my rate is 0. Dont rent anything from them.
1. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yachting in Sardinia
Hello Tamas,
thanks for the review, although it does not reflect the reality of your vacation and I am sorry for that. We actually had a different feedback from our check out operator, who reported that you were very happy about your vacation.
First of all, you reported the problem with bow thruster and it was fixed by our amazing assistance team.
For clocked toilets and watermaker, I honestly do not know what you are referring to and I see no request for assistance for neither one of those problems, so there is really nothing we could do if you did not report them during your vacation.
I assume you are speaking of me when referring to the bad and arrogant customer service, and if it's because of our interaction yesterday, when I was politely explaining to you that the damages found at check out were not there before with pictures in front of us, I apologize, but there was nothing unrespectful about my remarks. Nonetheless, you refused to pay for the damages. Let me also add that after your disembarkation yesterday (which you decided to program even before the start of your vacation, as you had a taxi at 4:30 and we did not ask you to check out earlier than agreed by contract, you decided to do so for your own needs; the boat was ready for boarding on Saturday at 17:30 and we have the messages sent to prove this) the boat was left full of garbage everywhere and not recycled. You replied that you were in a hurry, which we did not put on you.
I am sorry that this is your view of the situation, if you percieved our interactions as arrogant, it was really not the case. We always treated you with respect and we thank you for sharing your review, hoping that you will soon be our guest again.
We hope that you have a safe return and give you our warmest regards,
Federica, YiS Team
Sailing out of Olbia, Sardinia
Sailing out of Sardinia, between the North Coast of Sardinia and the South Coast of Corsica is a hoot. Recommend it to all sailors. The Strait of Bonifacio has every bit of wind that it is known for. Spectacular cliffs on the south coast of Corsica. We had a 46 foot Dufour with self tacking jib, easy to sail. Had very good sea keeping behavior. Heads up on the the main sail, its a mast furler, easy to jam on the in haul unless you keep good tension on it. Also, Mediterranean docking is stern first in tight quarters and narrow channels and wind! Challenging to captains not used to it, have a plan.
12. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yachting in Sardinia
Hello David,
thanks a lot for the kind words! We really hope to have you back with us... maybe for your next birthday? ;)
Thanks a lot again.
Best Regards,
Federica YiS Team
Everything perfect
21. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yachting in Sardinia
Hello Mateusz!
Thanks for the kind feedback!
Kind Regards,
Federica YiS Team
Hände weg!
Die vorort zu unterzeichnenden Verträge (über 10 Unterschriften) sind gespickt von in dieser Form unüblichen Klauseln, die allesamt zugunsten des Vercharterers ausgestaltet sind. Am Tage der Schiffsübernahme eine Zumutung. Diese Klauseln werden dann in aller Härte durchgesetzt. In unserem Fall wurde die Kaution von EUR 3'500.00 abgebucht, obwohl kein Schaden offiziell festgestellt wurde. Das Schiff war in der Folgewoche normal in Betrieb.
Das Vorgehen hat scheinbar System. Ich kann nur sagen: Hände Weg!
Replik zur Antwort von Yachting in Sardinia:
Man hat uns angeboten mit derselben Yacht wieder auszulaufen unter erneuter Zahlung einer Kaution von € 3'500.00. Da fragt man sich doch, was das soll? Ist das Schiff nun defekt oder nicht? Die Zuständigen halten ihre Kunden wohl für Deppen! Ich warte immer noch auf eine Rechnung für die Reparatur des Schadens, den ich verursacht haben soll. Ich bleibe dabei: Hände weg!
14. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yachting in Sardinia
Dear Norbert,
We are sorry for what you write, since we have tried to reach out to you via your agency for a long time without success to prepare everything before your arrival, and we always send the contract with all terms and conditions at the moment of booking. Your case was unusual due to the impossibility to contact you with the proper advance, we had to sign everything on the day of the delivery.
We would like to remind you that during your holiday you caused a grounding, due to sailing in one of the most dangerous areas for navigation. You decided to stay in port and not have a replacement boat.
Your review does not correspond to reality and we will be happy to have you on board our boats again if you want.
Update: in order to continue staying on board in any case we gave you 2 options either coming back to port and stay there after the inspection or renew the security deposit and continue your holiday after establishing if the vessel was safe to keep sailing. We gave our availability and flexibility, and you decided to stay in port. The amount taken from the deposit is simply the deductible to open the insurance claim. If you have any further requests you can contact us via e-mail. In complete accordance to the norms we regularly sent you the damage statement along with the invoice on 11/06 to the e-mail address provided by you. The allegations made by you are completely false and we honestly do not understand why you keep making them, we kindly ask you to stop making false accusations. Thanks.
Warm Regards from all the staff of Group Y.
Federica, YiS Team
Everything was on time.
The charter company provided a professional and friendly service.
11. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yachting in Sardinia
Hello Tomas!
Thanks a lot for the nice words, looking forward to having you on board again!
Kind Regards,
Federica YiS Team
Good Experience - recommended…
Overall good experience nice modern Dufour yachts and fantastic base in the Marine Park area northern Sardinia. Antonina in particular is great to deal with excellent support. I recommend paying the extra for an early check in order to get prioritised as they get very busy on check in day. UK yacht charter company ourselves, do recommend and will be using again.
7. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yachting in Sardinia
Hello Darren,
thanks a lot for the kind feedback and suggestions.
We look forward to having you back sailing with us!
Have a wonderful day.
Kind Regards,
Federica YiS Team
Dear Darren,
I would personally like to add my gratitude for your words and respectful attitude. It's been a pleasure to have you on board and I'll be happy to assist you with further requests!
Kind regards, Antonina
No comments
7. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yachting in Sardinia
Hello Renato!
Thanks for the rating, very appreciated.
Have a nice day!
Federica, YiS Team
Un esperienza da ripetere
Un esperienza da ripetere, barca super comoda ideale per famiglie,
4. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yachting in Sardinia
Grazie Luca siamo contenti e ti aspettiamo per la vostra prossima vacanza
Honest and very friendly staff!
Honest and very friendly staff!
28. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yachting in Sardinia
Hello Raimonds,
thanks a lot for your kind feedback! Really appreciated :)
Looking forward to having you on board again!
Kind Regards,
Federica YiS Team
Thank you, Yachting in Sardinia!
Thank you Yachting in Sardinia! You provided us a beautiful sailing yacht, a Dufour 470, and the team gave us great support during our one week charter at Costa Smeralda. All staff is totally committed and efficient, focused on excellent customer relationship. All vessels perfectly maintained, modern and well equiped!
28. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yachting in Sardinia
Hello Michael,
thanks a lot for your incredible feedback. We do our best to keep our Sailing Yachts in perfect conditions.
We hope to have you back soon!
Kind Regards,
Federica YiS Team
Mauvaise organisation
Arrivé à 11h à leur demande(arrivez tôt pour éviter le rush!)
Bateau livré à 18h30.
Vers 18h quand on retourne les voir pour demander où ça en est, l'hotesse de 25 ans sans empathie nous répond "continue to wait It's like that!"
6. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Yachting in Sardinia
Hello Emmanuel,
we are sorry to read what you write, and we would like to understand better what happened. We ask our clients to come in advance to proceed with closing the office check in and have everything settled so that at 6 p.m. you can board as per contract. In any case, we kindly ask you to send an e-mail to booking@yiss.it in order to clarify a few details.
Kind Regards,
Federica YiS
Abzocker
Geschäftsmodell dieser Firma ist die Abzocke der Kunden. Der Service ist unterirdisch.
20. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yachting in Sardinia
Dear Thomas, we are very surprised and find your definition of our company as a company that defrauds customers and that the service is terrible incorrect. We would like to remind you that during your holiday you caused damage to the boat by touching the keel and the procedures of the contract were violated and we have always assisted you and also given you a replacement boat. Your review does not correspond to reality and we will be happy to have you on board our boats again if you want. Many Warm Greetings from all the staff of Group Y - Monica
It was a great experience
It was a great experience, the staff in the office was very helpful and had no problems explaining everything. On thing to watch out for is the system of forbidden areas, which are shallow areas to stay away from (if you navigate responsibly you will avoid them anyway).
The boat was well equiped, showing some signs of its age, but noting out of the ordinary. We started from Marina di Portisco.
Would recommend!
7. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yachting in Sardinia
Hi Jan, thank you for sharing your experience, we were very pleased to assist you. We are waiting for your next holiday in Sardinia. All the best - Group Y Federica
Good experience so far
27. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yachting in Sardinia
Hi Tone, thank you for your feedback! We're happy to hear you've had a good experience so far and we hope the rest of your journey is just as enjoyable. If you need anything, we're always here to help! We hope to turn those 3 stars into 5 ;)
Best regards, Federica – YiS Team
Svar fra Yachting in Sardinia
Dear Josef,
thank you for your feedback, but could you kindly contact us in order to understand what was the issue?
If needed we are able to send all info and documents needed in English as well.
Thanks a lot in advance, we look forward to your feedback.
Kind Regards, Federica YiS Team
I‘am curious if everything will work.
The whole procedure with contract, data and deposit is a little bit chaotic, but the contact is very friendly and helpful.
I‘am looking forward to a wonderful sailing week and hope that the boat is well maintained.
22. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yachting in Sardinia
Hello Mario,
Thank you for your feedback! We appreciate your honesty and are glad to hear that you found our team friendly and helpful, even if the initial procedure felt a bit chaotic. We’re constantly working to improve our processes and make everything smoother and more efficient for our guests.
We’re confident that you’ll enjoy a fantastic sailing week, and we’ve made sure the boat is well maintained and ready for your adventure. If you need anything during your trip, don’t hesitate to reach out — we’re here to help.
Wishing you fair winds and a wonderful experience on board!
Best regards, Federica YiS Team
Dufour 48 delphinus
The catamaran was very well maintained. Everything worked as it should. The staff welcomed us very nicely and all formalities were taken care of in max 15 minutes. The gentleman issuing the catamaran showed us what was where on the supply list. During the cruise we had a problem with the shower but the staff arrived within 2 hours. I recommend this company
3. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yachting in Sardinia
Dear Krzysztof,
Thank you so much for your kind review! We’re thrilled to hear that you had a great experience with us and that the catamaran was well-maintained and everything worked as expected.
It’s also wonderful to know that our staff made you feel welcome and efficiently took care of all formalities. We apologize for the shower issue during your cruise, but we’re glad our team was able to resolve it promptly within 2 hours.
Thank you for recommending our company, and we look forward to welcoming you back for another fantastic sailing experience in the future!
Best regards,
Federica, YiS Team
A very good experience
The Boat preparation was perfect and in very good conditions.
We were sailing at the really beginning of the season, it seems some admin tasks were not yet running smoothly and caused some misunderstandings.
The employees are all opened to discussion.
19. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Yachting in Sardinia
Hello Henrio,
Thank you for your kind review! We're thrilled to hear that you were happy with the boat preparation and its condition.
We truly appreciate your understanding regarding the administrative tasks at the beginning of the season. We are always working to improve our processes, and your feedback is valuable in helping us streamline things for a smoother experience in the future.
We're glad to know that our team was open to discussion, and we always aim to provide the best possible support to our guests. We look forward to welcoming you back and ensuring an even better experience next time!
Safe travels and hope to have you back for your sailing holidays with us!
Best Regards,
Federica, YiS team
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