Wingspan Anmeldelser 

281
•
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Usually they are pretty quick in my experience, but what’s with the holding instant debit card payments they receive until the next business day?! It shows as pending so you clearly have the money, so... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I’ve been using Wingspan for about a year now, and I’ve had a great experience. My direct deposit payments have consistently been on time, and I really appreciate their communication and informative e... Vis mer

Vurdert til 5 av 5 stjerner

The company I'm affiliated with, GFI, recently switched to Wingspan for payroll. I accessed the platform to look up information for my taxes. The site was very user-friendly, and I was able to quickl... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Signed up six weeks ago to get paid faster as a freelance designer. Wingspan's dashboard is clean, transfers hit my bank in about a day, and the invoice reminders save me awkward emails. Had one delay... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Betalingstjeneste
  2. også i
  3. Helseforsikringsselskap
  4. Programvareselskap
  5. Regnskapsprogramvarefirma

Skrevet av virksomheten

Wingspan is the first payroll platform purpose-built for contingent work. Onboard and pay workers, bill clients, and stay compliant, all from one platform. Learn why finance and operations leaders are raving, visit https://www.wingspan.app/.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

281 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 90 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(281)

42 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great service!

Our company recently switched over to Wingspan for billing, likely because it offers more expanded functioning. It has also been easier to use, and has customer service built in. I had some difficulty onboarding and reached out to Wingspan's help line. Someone responded right away with some tips. When that person couldn't help I was immediately bumped up to a supervisor who offered a more comprehensive strategy. It turned out to be merely an administrative issue which I was able to resolve quickly. But I wouldn't have arrived at this on my own so it was greatly appreciated. Another nice feature is that the invoices can be viewed easily, by simply logging in. You don't have to drill down or click any links to see them. So far, it's felt like an upgrade working with Wingspan!

24. august 2025
Logoen til Wingspan

Svar fra Wingspan

Thanks for the thoughtful review. We’re glad the tools are supporting your workflow in a meaningful way.

Vurdert til 4 av 5 stjerner

Signed up six weeks ago to get paid faster

Signed up six weeks ago to get paid faster as a freelance designer. Wingspan's dashboard is clean, transfers hit my bank in about a day, and the invoice reminders save me awkward emails. Had one delayed deposit last week that support sorted quickly, but overall it's made my cash flow way less sweaty.

7. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Wingspan

Svar fra Wingspan

We're sorry to hear that there was a delay but glad we were able to help. We're keen to ensure that your experience is as seamless and reliable as possible.

Vurdert til 5 av 5 stjerner

I love the transparency of the company

I love the transparency of the company; I don't have any delays on my payments and also that tells me the level of experience the company has in handling your payments.

23. juli 2025
Logoen til Wingspan

Svar fra Wingspan

Thanks for the kind words. It’s great to see the Wingspan experience landing the way we intend.

Vurdert til 5 av 5 stjerner

No Hassle, quick and concise!

My current experience with wingspan has been awesome. I have run through 3 pay cycles with my Firm and Wingspan has been great with Notification on payment, deposits and any follow up or delay in the process. I would recommend wingspan to any platform payouts. The ease of use has been great. 10-10 recommend!

18. juli 2025
Logoen til Wingspan

Svar fra Wingspan

Thank you for sharing your experience. We’re glad the platform has been helpful day-to-day.

Vurdert til 5 av 5 stjerner

Makes Contractor Life So Much Easier!

As a contractor, I’ve always had to manually handle everything myself—setting things up, tracking income, estimating taxes—it’s a lot. Wingspan completely changed that for me. It was super easy to set up, and I love that it’s all online, so I can log in and make changes anytime without hassle.

One of my favorite features is how it gives you suggestions and tax threshold estimates—like whether you’re on track for a refund or might owe. That’s HUGE for someone like me who even struggled with taxes back when I had a regular W-4 job. It takes the guesswork out of it.

Honestly, if you’re a contractor and want to stay on top of your income and taxes without the stress, I’d 100% recommend using Wingspan. It’s a wonderful product and just makes life easier.

17. juli 2025
Logoen til Wingspan

Svar fra Wingspan

Appreciate you taking the time to share this. It’s always encouraging to hear that the platform is making things easier and working the way you need it to. Thank you!

Vurdert til 4 av 5 stjerner

Easy to use

Easy to use.

8. juli 2025
Logoen til Wingspan

Svar fra Wingspan

Thanks for taking a moment to write this. We’re happy to know things are running smoothly!

Vurdert til 3 av 5 stjerner

Delayed paycheck deposit.

It seems like my paycheck is being deposited a day later than when it used to be prior to my organization using Wingspan. That's unfortunate.

10. juni 2025
Logoen til Wingspan

Svar fra Wingspan

The timing of payroll depends on a particular payer, typically. If you're still having trouble or would like clarification on that payroll timeline please let us know.

Vurdert til 5 av 5 stjerner

Rating

User friendly website.
Informative website.
Up-to-date website.

9. juni 2025
Logoen til Wingspan

Svar fra Wingspan

Our team really appreciates you taking the time to share this.

Vurdert til 1 av 5 stjerner

10 reason to not use wingspan.

Pls pls if your reading this do not use this bank they are the worst and really should go out of business. Nothing ever instant they take money every time I get paid for no reason at all they can't explain anything. And they hold your money allday long preventing you from do stuff even important stuff. If your the owner of this app then you should be banned from making apps this is horrible by far the worst app on the planet.

6. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til Wingspan

Svar fra Wingspan

We are very sorry to hear about your frustrating experience. We take your feedback seriously and want to do everything we can to help.

We previously reached out to you on Trustpilot to get a few more details about the issues you described, but we haven’t heard back. We are committed to ensuring all our users have a seamless experience, and we are concerned about the problems you've encountered.

To clarify our policies, we do not hold funds unless we are explicitly required to do so by law. We are dedicated to delivering payments on time and providing clear communication to our users.

It's important to us that we resolve this for you. Could you please follow up with us directly via private message on Trustpilot or by contacting our support team? If you could provide your account information or any specific payment details, it would allow us to investigate this matter thoroughly.

We look forward to hearing from you and turning your experience around.

Vurdert til 5 av 5 stjerner

I’m extremely satisfied with Wingspan…

I’m extremely satisfied with Wingspan and their user interface. Wingspan offers a seamless direct deposit setup where you can connect a checking/savings account directly through your mobile banking app and also offers a variety of payment options like instant payout, standard, and their own payout service. I would highly recommend wingspan to any of my colleagues or friends looking for a friendly experience.

4. juni 2025
Logoen til Wingspan

Svar fra Wingspan

Thanks for the review, the whole team appreciates it!

Vurdert til 5 av 5 stjerner

Wingspan is great because

Let me tell you about my great experiences with Wingspan so far upon my signing up I ran into some kind of mixup where I was kicked out before completing the signup. I immediately emailed customer service about not completing signup, they researched found out it was a password issue. They sent me a reset password link and I was able to recover where I left off and complete my signup/account. This matter was resolved/recovered in less than a couple hours, this made me feel heard, valued, and important. I was able to move easily through the process and go on about my day. You can’t go wrong with Wingspan they work with you go ahead and signup.

28. mai 2025
Vurdert til 5 av 5 stjerner

Old dog/New trick

At 60 years old, and my first effort to have more flexibility in a job. Needless to say, I was a bit nervous with trying to navigate invoices and taxes. Wingspan has made it easy to keep track of which invoices are coming due, overdue, and is specific about which ones are paid. All I have to do is check them off my own list and file them away. I also like how it gives me a heads up on an incoming payment (sometimes I get sidetracked). Thank you for helping this 'old dog' manage a new trick!

27. mai 2025
Logoen til Wingspan

Svar fra Wingspan

Feedback like this keeps our team motivated. Thank you!

Vurdert til 4 av 5 stjerner

First Time User, but Solid Experience

This is my first time using Wingspan. It's my payment method for this contract job I have. I'm new to setting up invoices, but I notice Wingspan sends me emails letting me know that my payments are on the way. I have a bit to learn, but I think I'm at a good start with the program.

18. april 2025
Vurdert til 1 av 5 stjerner

I did a C&P for my Direct Deposit info…

I did a C&P for my Direct Deposit info for payment being a contractor the company uses wingspan, I checked my invoice and saw the last 4 of account number was wrong? Now I have worked with banks on how this process goes so I made contact with my bank and was advised "if it is not a valid account we reject right that minute" So reaching out to notify and update my account info the invoice was still showing the non valid account I was told it COULD take up to 2-4 days now I let it ride waiting until the company sent me an email advising that the payments were returned due to rejection from my bank that said why would wingspand reps go above and beyond to tell me something different????? when I attached the email then here comes the drag "we are waiting for the funds to be fully released"???? wait the email says we received our funds back its 2025 and you mean to tell me that you do have your systems to auto retry the payment? ok so this says all I need to know about this company and the LACK OF EFFORT to pay contractors I see many bad reviews and yall wonder why just run my monies or this can get real TECHNICAL

25. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til Wingspan

Svar fra Wingspan

Thank you for sharing your feedback. We understand your frustration regarding the delay in receiving your payment after an issue with the bank account details provided. Waiting for funds is stressful, and we want to clarify the situation from our perspective.

Our support team engaged with you extensively. Your request was handled within one primary support ticket, supplemented by 4 logged call requests to ensure all communication was tracked. When you asked to speak with an agent, the first human response occurred within approximately 26 minutes. Across multiple team members and several days, our team sent over 15 detailed messages attempting to explain the process and provide updates. We aim to provide thorough and responsive assistance.

Key Clarifications:

1. Account Information: Wingspan prioritizes security; users directly input and manage their own bank account details in their secure profile. We do not enter or modify this information. The initial payment attempt used the account details as you entered them in your profile, which unfortunately contained a typo. We are glad you were able to update it with the correct information for future payments.

2. Bank Rejection and Fund Return Timeline: When a bank rejects a payout due to incorrect information, such as the typo you entered, the rejection itself might be quick. However, the process for the funds to be returned back through the Automated Clearing House (ACH) network to our system is subject to standard banking timelines, typically requiring 2-5 business days (excluding weekends). This return period is outside Wingspan's direct control.

3. "Returned" Email Clarification: This email signifies the start of the bank's return process, not its completion. Your feedback is valuable, and we are reviewing this wording to improve clarity.

4. Payment Retry: Our system is designed to automatically re-issue the payment to your updated, correct bank account. However, this can only happen after the funds have fully completed the return journey through the banking system and are credited back to us, following the standard ACH return timeline.

Please be assured that Wingspan is not holding your funds or delaying payment unnecessarily. The current wait time is due to the standard banking protocols for returning funds after a rejection caused by the account information typo you provided. As demonstrated by our multiple interactions and detailed responses, we provided thorough explanations throughout our support engagement.

We are actively monitoring the return process and are committed to ensuring your payment is processed to your correct account as soon as the funds are officially received back by our system.

We appreciate your patience as this banking process completes.

Sincerely,
The Wingspan Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv