Called around a few different dealers trying to get hold of a new Dacia Spring and everyone kept quoting December lead times. Got in touch with Wilsons Dacia Team instead and the whole experience w... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Mike Barton was a great salesman, we went to view a Hyundai. He was very knowledgeable about the car, informed us of the history and providing evidence, taking the car on a test drive on a route that... Vis mer
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We went to Wilson’s thinking they were a Fiat dealer (implied by various websites) They are not.No Fiat reception.No new Fiats.We found a salesman who said they had some Fiats scattered around the var... Vis mer
We had a fantastic experience buying a car from Wilsons, all thanks to Gemma. From the moment we walked in, Gemma were welcoming, incredibly knowledgeable, and zero-pressure. She listened to what we n... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Wilsons Epsom is one of the UK's largest family-owned new and used car dealerships, proudly serving customers across Surrey, London, Sussex, Kent and the South East for over 120 years. Based in Epsom, we offer an extensive selection of new cars, approved used cars, electric vehicles (EVs), hybrid cars and commercial vehicles from many of the world's leading automotive brands. We proudly represent new car sales for Chery, Citroen, Dacia, Hyundai, Leapmotor, MG, Peugeot, Renault and Vauxhall. Whether you're looking to buy a new car, find a quality used car, arrange flexible car finance, part exchange your current vehicle or book a vehicle service, our experienced team is committed to making every stage of your journey straightforward, transparent and enjoyable. Our state-of-the-art dealership provides manufacturer-approved servicing, MOT testing, genuine parts and vehicle repairs carried out by trained technicians using the latest diagnostic equipment. From routine maintenance to aftersales support, we're dedicated to helping keep your vehicle performing at its best. At Wilsons Epsom, customer satisfaction is at the heart of everything we do. We believe in honest advice, competitive pricing and exceptional service, which is why we value every customer review. Your feedback helps us continually improve and ensures we deliver the high standards our customers expect. If you've recently purchased a car, visited our showroom or used our servicing, MOT or repair facilities, we'd love to hear about your experience. Your Trustpilot review not only helps us improve but also helps future customers choose a trusted car dealership with confidence. Why choose Wilsons Epsom? - One of the UK's largest family-owned car dealerships. - Over 120 years of automotive experience Wide range of new and approved used cars Electric, hybrid, petrol and diesel vehicles available. - Competitive car finance and part exchange options. - Manufacturer-approved servicing, MOTs and repairs. - Friendly, knowledgeable and customer-focused team. - Conveniently located in Epsom, Surrey, serving customers across London and the South East. Thank you for choosing Wilsons Epsom. We appreciate every review and look forward to welcoming you again.
Kontaktopplysninger
Kiln Lane, KT17 1DH, Epsom, Storbritannia
- +441372736000
- marketingdept@wilsons.co.uk
- www.wilsons.co.uk
4,6
Enestående
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Highly recommended
The staff at Wilson’s Renault were extremely helpful and responsive to my queries whether face-to-face, email or phone. Subah was great during the test drive, the sales paperwork and during the handover - very knowledgeable, polite and friendly. I’d certainly recommend the Renault Scenic E-Tech, Wilson’s at Epsom, Subah and Jake. Thanks
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wilsons Epsom
Hi Richard, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from both Subah and the team, we will definitely share your praise with them. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Matthew is so helpful and patient
Matthew is so helpful and patient. He replies really fast. He helps me with all the questions both about the car itself and everything around buying the 1st car. Really appreciate his support and help.
11. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wilsons Epsom
Hi Kai, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our dealership and the service that you received from Matthew, we will make sure that we share your kind praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Nice guy
Service was really good and was really nice and smiled also was really funny
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wilsons Epsom
Hi Phoebe, thank you for taking the time to leave us your 5-star review. We are are happy to hear about your recent visit upon our dealership and will make sure that we share your kind praise with the team. Best wishes, Wilsons
Excellent experience with Khalid
Excellent experience with Khalid! He was friendly, professional, and made the whole car-buying process quick and stress-free. Great communication throughout, and I wouldn’t hesitate to recommend him. Thanks again!
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wilsons Epsom
Hi Raffaele, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and the service that you received from Khalid, we will make sure that we share your kind praise with him. Thank you for choosing Wilsons and if we can be of any further assistance, then please let us know. Best wishes, Wilsons
New Car Purchase
We came to Wilsons Epsom and bought a new car with the help of Matthew Dailey (Sale Executive) who was patient and knowledgable in the fields of new and used cars on sale. We highly recommend Wilson’s Epsom, the service was professional, brisk and very pleasant.
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wilsons Epsom
Hi Yee, thank you for taking the time to leave us your 5-star review. We are happy to hear about the service that you received from Matthew, we will be sure to share your kind praise with him. Thank you for choosing Wilsons and we hope that you will enjoy your car for a long time to come. Best wishes, Wilsons
Stuart was brilliant
Stuart was brilliant, really helped me throughout the whole process!
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wilsons Epsom
Hi Noah, thank you for taking the time to leave us your review. We are very happy to hear about the service that you received from Stuart, we will make sure that we share your praise with him. Thank you for choosing WIlsons. Best wishes, Wilsons
I had the pleasure of dealing with Sav…
I had the pleasure of dealing with Sav today , he was the most helpful sales executive, he went above and beyond to help me and made buying a car a pleasure . I would highly recommend him
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wilsons Epsom
Hi George, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and the service that you received from Sav, we will make sure that we share your praise with him. Thank you for choosing Wilsons, we hope that you enjoy your car for a long time to come. Best wishes, Wilsons
Hussain was extremely helpful when I…
Hussain was extremely helpful when I purchased my car. Nothing wasn't a problem for him to deal with. I'm a very happy customer 😀
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wilsons Epsom
Hi Beth, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent visit of our dealership and the service that you received from Hussain - we will make sure that we share your kind praise with him. Thank you for choosing WIlsons and we hope that you continue to enjoy your new car for a long time to come. Best wishes, Wilsons
Customer Teview …
Second time of dealing with Hussain always pleasant NOT pushy. Creates the right attitude for the customer and had no trouble in persuading me to upgrade my vehicle.
John Dawson
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wilsons Epsom
Hi Moira and John, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and the service that you recieved from Hussain - we will make sure that we share your kind praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please do let us know. Best wishes, Wilsons
Khalid was superb from first meeting…
Khalid was superb from first meeting him. Explaining everything and giving great advice. Highly recommend Wilson’s, staff and great range of cars. Smooth service. Thank you Khalid for all your help
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wilsons Epsom
Hi Julie, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Khalid, we will be sure to share your praise with him. Thank you for choosing Wilsons and if we can be of any further assistance, then please do let us know. Best wishes, Wilsons
Gemma was great
Gemma was great! From the second she came up to us on our first visit, to us buying our second car within 1 month, I couldn’t give her 1 fault!
Would highly recommend
5. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wilsons Epsom
Hi Paris, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Gemma upon your recent visit to our showroom. Thank you for choosing Wilsons and recommending us, that truly does mean a lot to the entire team. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Khalid was absolutely superb along with…
Khalid was absolutely superb along with all the other staff. Super helpful and friendly, not pushy at all. Was a great experience.
5. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wilsons Epsom
Hi Ned, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Khalid and will make sure that we share your praise with him as it will make his day. Thank you for choosing Wilsons, if we can be of any further assistance, then please do let us know. Best wishes, Wilsons
Khalid was the most helpful Salesman
Khalid was the most helpful, friendliest salesman we've had the pleasure of dealing with. It was wonderful dealing with him throughout the process and will definitely be return customers!!!
5. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wilsons Epsom
Hi Angela, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our showroom and the service that you received Khalid, we will make sure that we share your kind praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please do not hesitate to contact us. Best wishes, Wilsons
I express my disappointment with the…
I express my disappointment with the aftersales service I have received following my purchase of vehicle MG3 Hybrid Trophy, LC75XR0
On the day I collected the vehicle, the cap covering the driver's door lock fell off while I was driving home. I reported the issue immediately, expecting that such a minor defect would be resolved promptly.
Unfortunately, since then I have experienced nothing but delays, excuses, and inaccurate information regarding the replacement of this part. Despite repeated follow ups, I have been given conflicting explanations and assurances that have not been fulfilled. What should have been a simple warranty issue has become an unnecessarily frustrating
experience.
When purchasing a vehicle from a reputable dealership, I expected a far higher standard of customer care. The lack of communication and failure to resolve such a straightforward problem has left me questioning your commitment to after-sales service.
I would appreciate an explanation for why this matter has taken so long to resolve and, more importantly, confirmation of when the replacement door lock cap will be supplied and fitted. I trust this issue can now be dealt with promptly and without any further delays.
07/07/2026
Since writing the above, the issue has been resolved. It is a pity such small matter has soured what overall has been a very good experience .
7. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wilsons Epsom
Hi there, we are sorry to hear about your recent issues with your car, this is not the experience that we like to see. Unfortunately, we are not able to find your details in our system so I am going to kindly submit a 'request for further information' so that we are able to obtain your contact details. Once received, we can look into this further for you and then a member of the team will be in touch with you. Many thanks, Wilsons
Very helpful from beginning to end
Very helpful from beginning to end, keeping us informed.
4. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wilsons Epsom
Hi Angela, thank you for taking the time to leave us your 5-star review. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Michael Kidd in Epsom was brilliant
Michael Kidd in Epsom was brilliant to deal with. He was professional, knowledgeable and no question was too much for him. He just gets things sorted and you feel like you’re in good hands.
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wilsons Epsom
Hi Sal, thank you for taking the time to leave us your 5-star review. We are very happy to hear about the service that you received from Michael, we will make sure that we share your praise with him as it will absolutely make his day. Thank you for choosing Wilsons. Best wishes, Wilsons
Good service
Lucy was amazing great asset to your company
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wilsons Epsom
Hi Chris, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Lucy and will make sure that we share your kind praise with her. Thank you for choosing Wilsons, if we can be of any further assistance, then please do let us know. Best wishes, Wilsons
Thank you Michael ! Hyundai Inster 2
We bought the new Hyundai Inster 2 from Michael Webb at Wilsons.
Having never owned an electric vehicle, we were keen to see what they had to offer. Michael was very professional, friendly and knowledgeable and talked us through every aspect, including a test drive and was able to confidently answer any questions we had.
We were made to feel welcome and relaxed in the showroom and were free to look around the vehicles for as long as we wanted without any pressure of sales.
The Inster 2 is such a fabulous car and like a Tardis, small outside but incredibly roomy inside fully packed with every extra you can think of. Full battery gets you around 220 miles which is more than enough for our needs and is super simple to charge.
We were told that the vehicle could take upto 4 weeks to be ready however we had the vehicle in 1 week , great customer service !
I would highly recommend Michael as a Sales guy to contact at Wilsons.
Thank you Michael !
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wilsons Epsom
Hi Lorna, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our dealership and the service that you received from Michael, we will make sure that we share your kind praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please do not hesitate to let us know. Best wishes and happy motoring, Wilsons
Professional service . Stress free purchase
I have collected my used Corsa GS Line electric today and dealt with Harry Hope. I live in Swanley near Dartford so was relying on an accurate description of the car and the personalised video which Harry sent over. He followed me up with a call after my initial enquiry and I paid a reservation deposit to secure the car . I then contacted Harry to confirm I wanted to collect the car today . He was very professional, polite, and a credit to your sales team. He answered my emails on his day off and arranged for the car to be serviced and MOT’d and cleaned ready for me to collect . The preparation was of a very high standard and I am delighted with my purchase . I am a ex Ford car sales exec and General Sales Manager which I did for 39 years . Harry did not disappoint even though he was not aware at first that I had worked in the motor trade for many years. So it’s a ten out of ten from me with the service I received and the car too
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wilsons Epsom
Hi Jeff, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and the service that you received from Harry, we will certainly make sure that we share your kind praise with him as it will absolutely make his day. Thank you for choosing Wilsons and we hope that you enjoy your Vauxhall Corsa Electric for a long time to come. Best wishes and happy motoring, Wilsons
Harry Hope at Chery
Harry Hope, has been wonderful.
Helped me chose my first EV car.
Very information and kind.
29. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wilsons Epsom
Hi Antionette, thank you for taking the time to leave us your 5-star review. We are delighted to hear that Harry was very helpful in helping you select your first electric vehicle - we will pass across your praise to him as it will absolutely make his day. Thank you for choosing WIlsons and we hope that you enjoy your new car for a long time to come. Best wishes, Wilsons
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