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Whimsydiy Anmeldelser 

11
•
TrustScore 3.5 av 5

3,6

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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

11 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(11)

11 anmeldelser i de siste 12 månedene

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Vi sjekker anmeldelser

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 4 av 5 stjerner

Quick response to an issue with the…

Quick response to an issue with the packaging (damaged in transit).
I can't comment on the finished product. I haven't used the mosaic kit yet, but checked the contents and all seemed correct

9. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Whimsydiy

Hi Jacqui,Thanks for your feedback,we will also further communicate with the logistics team to optimize packaging and shipping processes to prevent similar incidents from recurring.We hope you enjoy your creative journey!

Vurdert til 5 av 5 stjerner

Product arrived quickly and as…

Product arrived quickly and as advertised. I haven't used the mosaic kit yet, but checked the contents and all seemed correct. I did have a small issue ( my fault, actually) and customer service has been very responsive and helpful. A good experience all around!

30. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Whimsydiy

Hi Sue!Your support means a lot to us and motivates us to keep improving. Have a great day!❥(^_-)

Vurdert til 5 av 5 stjerner

Quick response to shipment problem!

Quick response to an issue with the packaging (damaged in transit). The otter kit looks good!

14. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Whimsydiy

Hi! Thank you so much for your kind feedback. We're glad we could resolve the shipment and packaging issues quickly, and that you're happy with the otter kit. Enjoy! 🦦

Vurdert til 5 av 5 stjerner

They have good customer response and…

They have good customer response and issues were resolved.

20. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Whimsydiy

Hello！We appreciate that and your affirmation is our motivation to move forward.We will do it better.Have a nice day.We wish you all the best！❤️

Vurdert til 1 av 5 stjerner

The item I purchased and the item I…

The item I purchased and the item I received is a total SCAM. I wish I could show you what I received. Paypal should never allow this company to receive money from you. I must receive a refund. I have tried to work with the company with zero communication because they know they are a SCAM.

SO, I finally hear from the company ONLY after they see this review. They agree to refund my money but ONLY after I update this review and say that everything was resolved.
"Please reply to this email after you have made the adjustment, and we will process your refund immediately."
I will NOT adjustment this review. What I said was honest and truthful and will not compromise myself and I will continue to warn others about the scam I received from this company.
If they don't want to refund my money, I can always contact the Better Business Bureau or write more reviews. Yelp will be next.

5. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Whimsydiy

Hello Annette,
Thank you very much for taking the time to share your shopping experience. We sincerely apologize for the issues you encountered with WhimsyDIY.
We take the concerns you raised regarding product quality and the refund process very seriously. We have checked our system but have not yet found an order that perfectly matches your description; this may be due to a system synchronization issue or a discrepancy in the recorded order number.
To help us verify the situation and resolve the issue as quickly as possible, could you please contact us directly at contact@mail.whimsydiy.com and include your order number?
Our customer service team will prioritize your email and do their utmost to find a solution that is satisfactory to both parties. We look forward to hearing from you so we can set things right.

Vurdert til 2 av 5 stjerner

Glass pieces inaccurate

Got as the butterfly as a Christmas gift but the glass is no where near the right size. The wooden board is way too intricate, and the chunks of glass are far bigger than they should be.

15. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Whimsydiy

Hello Esme！Thank you very much for your attention and support for our products, and I also understand your current mood. We value your feedback and regret that this product did not meet your expectations.If you have any questions or need further assistance, please feel free to contact us via email （the customer service email address：contact@mail.whimsydiy.com） and they will serve you as soon as possible.❤

Vurdert til 5 av 5 stjerner

Christmas gnome ornaments

Took a bit to receive, customer service replied promptly to my query about ETA. Received in time for family crafting at Thanksgiving. Final product (an adorable Christmas gnome ornament) turned out so cute! No two exactly alike (and I ordered four kits!), took a bit of focused attention and creativity but a huge hit for all! Thank you for a fun, family crafting experience!

24. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Whimsydiy

Hi!Thank you very much for your recognition and praise. This is the greatest encouragement for our team's efforts. We are deeply honored and extremely grateful for this. Your satisfaction is our unremitting goal, and this recognition motivates us to keep moving forward and optimizing our services. Please continue to pay attention to us. We will bring more thoughtful features and excellent experience in the future. Thank you again and look forward to serving you again in the near future.❥(^_-)

Vurdert til 5 av 5 stjerner

Happy Customer.

Purchased the 1/4 Sunflower Glass Mosaic Kit as a Christmas gift. At first I did not realise it was from China so I emailed and asked if it would be delivered in time for Christmas, as I had left it a little late. They immediately replied and said they had prioritised delivery for me. The package arrived in plenty of time for Chrismas.
The packaging and product parts were of a very high standard and made a most suitable gift. I can't comment on the finished product as the recipient has not made it yet.
So glad I did not read the reviews beforehand, as I found the product professionally packaged and of a good quality. The customer service was excellent and responsive.

10. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Whimsydiy

Hello Colin!Thank you very much for your recognition and praise. This is the greatest encouragement for our team's efforts. We are deeply honored and extremely grateful for this. Your satisfaction is our unremitting goal, and this recognition motivates us to keep moving forward and optimizing our services. Please continue to pay attention to us. We will bring more thoughtful features and excellent experience in the future. Thank you again and look forward to serving you again in the near future.❥(^_-)

Vurdert til 1 av 5 stjerner

Ordered never got product had to put in…

Ordered never got product had to put in a dispute with credit!! emailed vendor several times no response. No customer service will tell everyone to avoid this site.

4. desember 2025
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Svar fra Whimsydiy

Hello Marcella！We sincerely apologize for any negative experience our products/services may have caused you.We've learned that you filed a complaint through payment channel regarding a transaction with our company. We take every customer's experience very seriously and promise to learn and improve from this experience to ensure we can provide more satisfactory services in the future.

Vurdert til 2 av 5 stjerner

Package took forever & tile colors inaccurate

Package took forever to get here (literally shipping from China) and the kits were great, I just wish the color of my tiles matched the picture better. I did the highland cow, and the ‘body’ tiles were not the right color and matched too closely to the ‘tusks’ and ‘nose’ parts.

4. desember 2025
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Svar fra Whimsydiy

Hello Liz！We are very sorry for the inconvenience caused to you. Could you pls share some pictures for us check?And our customers service team has contacted with you,please check your inbox.We will continue to work hard to improve our services to better meet your needs.

Vurdert til 1 av 5 stjerner

Never received item.

Never received item.

4. desember 2025
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Svar fra Whimsydiy

Hello Julie!Your package has been delivered on January 12th!We are optimizing logistics to ensure that future orders are delivered on time.We will continue to work hard to improve our services to better meet your needs.Thank you for your understanding and support!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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