Weston Homes Plc Anmeldelser 

1 010
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We had an amazing tour of the apartments! A big thank you to Rich for being so welcoming, answering all our questions, and taking the time to show us around. He made the whole experience enjoyable and... Vis mer

Vurdert til 5 av 5 stjerner

The service delivered by Western Homes front person(Lisa), was top notch, highly professional and a credit to your business. Nothing was ever too much trouble? She has been extremely proactive, follow... Vis mer

Vurdert til 3 av 5 stjerner

There's been no water for 2 days at Abbey Quay Barking. Whilst they sent an email around stating they are aware of the issue, engineers who have come over have failed to fix it. Whilst I u... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Completely Professional and yet personal experience. Valerie knows her stuff. We found her to be knowledgeable and thorough, completely up to date on spec and legal requirements. Easy to deal and all... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Eiendomsutvikler

Om Weston Homes Plc

Skrevet av virksomheten

Welcome to the official Trustpilot page of Weston Homes - one of the major property developers in the South East of England

Weston Homes was formed in 1987 by Bob Weston, establishing what has now become one of the major property developers in the South East of England.

Built with passion, delivered with pride.

Weston Homes has established a reputation for high quality design and build standards, delivered with a passionate desire to make a genuine difference to the lives of our customers and to leave a legacy of which we are justly proud. Continually re-assessing the marketplace, Weston Homes has combined the traditional skills of house-building with the ever-expanding opportunities created by new technology.

The company has taken a revolutionary approach to property development - many of our properties’ components are now pre-manufactured and tested in our own carefully controlled Weston-run factory, rather than on site. This enables the efficient fitting at a late stage of construction of fixtures such as kitchen worktops, wardrobes and bathroom vanity units which incorporate bespoke basins, storage cabinets and associated plumbing. This minimises wasted materials whilst maximising the quality of our brand new homes.

Weston Homes provides properties to exceed the expectations of purchasers both in terms of quality and value for money. Projects are hugely varied, ranging from select housing developments to large-scale city apartment complexes of many hundreds of homes. As well as new-build, the company has extensive experience of refurbishment and restoration work, breathing new life into historic and Listed buildings to give new purpose to Britain’s architectural heritage.

Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 72 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(1 010)

152 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Flexibility and peace while buying a new home

There are couple of reasons I love the whole experience of buying a home with Weston homes - one, the house pretty much comes with everything and you need very little to plan for the extras and the second is the amazing sales folks like Charlie and Kaye - they are exceptional and more important - flexible like I made so many changes to the options and they always accomodate and help you plan it better!!

1. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with the team at Thornwood Park and will share your comments with them.

Vurdert til 5 av 5 stjerner

Our experience with Western Homes has been nothing short of exceptional!

My husband and I were honestly pretty nervous. This was our very first property purchase and the whole process felt a bit overwhelming at times, But from the moment we connected with Judy & Valerie at Western Homes we knew we were in good hands.

Their team was so supportive, kind, and patient with all our questions and worries.

They guided us step-by-step with clear explanations and regular updates, which made everything feel manageable and far less stressful than we ever expected. It really felt like they cared about us and our journey and not just the sale.

After moving in their care didn’t stop. When we noticed a few minor issues they were right there, quick to respond and fix everything efficiently. We still have a couple of small things to finish up, but honestly, they’ve handled everything exactly the way we hoped - friendly, professional, and reliable.

If you’re thinking about buying a home, especially your first one, we can’t recommend Western Homes enough. They made what could have been a scary process feel exciting and joyful. Thanks to them we’re now settled into our New home and loving every moment.

A huge thank you to everyone at Western Homes and the Tayfen Court team for helping us start this incredible new chapter of our lives!

16. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Tayfen Court and will share your comments with them. We wish you every happiness in your new home.

Vurdert til 5 av 5 stjerner

Flooring

Sam and Bret installed my wooden flooring and provided an exceptional experience from start to finish. They were professional, friendly, and highly accommodating throughout the process. I’m extremely pleased with the result—thank you, Weston Homes!

9. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with us. We will share your comments with them.

Vurdert til 5 av 5 stjerner

Challenging Issue, Expertly Resolved

I recently purchased a flat at Dylon Riverside with Weston Homes and initially faced a challenge fitting my sofa in the living room due to limited space between a pillar and the horizontal radiator. I’m extremely grateful to Rachel, Claire, and the team for their professionalism and excellent support in resolving the issue by installing a vertical radiator. The work was carried out efficiently and to a very high standard, and my living room now looks fantastic.

14. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with our Customer Service team. We will share your comments with Rachel, Claire and the team.

Vurdert til 1 av 5 stjerner

Be extremely cautious before buying…

Be extremely cautious before buying from Weston Homes. They sold residents at The Old Vinyl Factory in Hayes the dream of a thriving, mixed community with shops, cafés, and shared spaces to bring the area to life. Once buyers moved in, they quietly tried to turn those promised retail spaces into yet more cramped flats.

Their proposal was rejected by both Hillingdon Council and a Government inspector, who ruled that the new flats would be substandard in daylight, sunlight and privacy. Local groups also condemned the move, warning that Weston Homes are eroding the social infrastructure they promised to build.

This shows exactly where their priorities lie: profit first, community last. Once they’ve sold you the vision, they’ll happily rewrite it to squeeze out a few more units.

If you want to live somewhere with a genuine sense of community and trust in the developer, look elsewhere. Weston Homes have shown they cannot be relied upon to deliver what they promise.

9. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Judy!

From the very beginning, Judy was kind, personable, and genuinely interested in helping me.

What stood out most was her warmth and patience. Judy took the time to understand what I was looking for and explained all options available to me.
Judy went above and beyond and has made this experience so easy for me (and exciting)as a first time buyer with her knowledge and support.

5. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Tayfen Court and will share your comments with Judy.

Vurdert til 1 av 5 stjerner

Shocking Aftercare

I can’t understand how they’ve won the award of “Private Developer of the year”.
Abysmal company. Sadly I have 2 Weston Homes properties. We have so many cracks and leaks in one block and the aftercare service is awful. One block is going through a claim at the moment and it’s been going on for almost 2 years. The overall structural quality is shocking and is having an overall effect on anyone trying to sell the properties. Please re-think if you are thinking about buying one of their homes.

1. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Weston Homes Plc

Thank you for taking the time to leave your review. We’re sorry to hear about your experience. Based on the details provided, we’ve been unable to identify the properties you mentioned. To allow us to look into this further, please contact our Customer Services team on 01279 873200 or email customer.info@weston-homes.com. The First Time Buyer Readers’ Awards, where we’ve proudly held the Private Developer of the Year title for four years running, are completely voted for by the public. Weston Homes does not have any influence over this.

Vurdert til 1 av 5 stjerner

One of the worst-built developments…

One of the worst-built developments I’ve ever encountered. From day one, it’s been nothing but issues — leaks in multiple units, visible cracks forming in walls and ceilings, and an overall sense of cheap, rushed construction. The materials feel substandard, corners were clearly cut, and there’s zero attention to detail. It’s as if the place was designed to fall apart.

Honestly, I don’t know how this developer won “Private Developer of the Year.” It must have been a self-congratulatory award — probably funded, judged, and presented by their own PR team. Nothing about this build reflects quality or care.

Save yourself the headache. Look elsewhere

7. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Weston Homes Plc

Thank you for your review. We’re sorry to hear about your experience. Unfortunately, we’ve been unable to identify the property from the details provided. To assist further, please contact our Customer Services team on 01279 873200 or customer.info@weston-homes.com. For reference, Weston Homes has no influence over industry award results. The First Time Buyer Readers’ Awards, which have recognised us as Private Developer of the Year for the past four years, are entirely decided by public vote.

Vurdert til 1 av 5 stjerner

The worst built I’ve ever seen ( and I…

The worst built I’ve ever seen ( and I grew up in Moldova). From leaks to cracks and just overall poor structural quality. I don’t know how this crocks won the private developer of the ear. Probably was funded and awarded by themselves.😂

7. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Weston Homes Plc

Thank you for your review. We are sorry to read your comments. From the details you have provided, we have been unable to identify the property you have purchased. So that we can assist you further, please contact our Customer Services team on 01279 873200 or email customer.info@weston-homes.com. However, for reference, we do not have any control over the award allocation for any industry awards. The First Time Buyer Readers' Awards, which we have won Private Developer Of The Year for the last four consecutive years, is voted for by their readers, so it is controlled by the public. Weston Homes does not have any influence over this.

Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service, felt very bespoke, nothing was too much trouble, the entire experience has been completely stress free.
The new build flat is incredibly high spec and beautifully finished.
I would rate them outstanding and highly recommend!

3. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with the team at Tayfen Court. We will share your comments with them.

Vurdert til 5 av 5 stjerner

The perfect experience for a first time buyer

My experience with Weston Homes and Tayfen Court has been exceptionally good. Everyone was so helpful every step of the way. The sales team have been so lovely and friendly, they really helped me have a smooth experience. Valerie and Judy, in particular, deserve a special mention, and I'm very thankful to them for helping me every step of the way.

28. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Weston Homes Plc

Thank you for your review. We are delighted you have had a positive customer experience at Tayfen Court, Bury St Edmunds. We will share your comments with Valerie and Judy.

Vurdert til 5 av 5 stjerner

Part 2 (Weston Homes)

Sales team at Tayfen Court and customer service for fixing issues with the new build. Hands down, excellent I can’t complain!

26. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Weston Homes Plc

Thank you for your review. We are delighted you have had a positive experience with our sales and customer service team. We will share your comments with them.

Vurdert til 5 av 5 stjerner

External Paintwork Latent Defect

I had an issue with some defective paintwork on external balcony railings which appeared after 4 and a half years. It was dealt with efficiently and without any fuss. I'm sure some other companies would have tried to avoid correcting the work.

19. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Weston Homes Plc

Thank you for your comments. We are delighted you have had a positive experience with us.

Vurdert til 5 av 5 stjerner

Valerie has been very helpful from day…

Valerie has been very helpful from day one
Till date she is very enthusiastic and willing to help going above and beyond

13. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Weston Homes Plc

Thank you for your comments. We are delighted you have had a positive experience with the team at Tayfen Court. We will share your comments with Valerie.

Vurdert til 5 av 5 stjerner

I found both Valerie and Judy so…

I found both Valerie and Judy so helpful and informative without that hard sell which is often the case with other companies.
I am looking to help my son get onto the property ladder but have still to sell my property in Scotland.Both Valerie and Judy have been so helpful with regards to my son getting financial advice with regards to getting a mortgage and they are going to keep in touch and keep me updated whilst I hopefully get a buyer for my house.
I found it so refreshing to engage with them and I am hopeful of my son being in a position to buy one of these beautiful apartments.Mandy Parfitt

13. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Tayfen Court and will share your comments with Valerie and Judy.

Vurdert til 4 av 5 stjerner

Concerns addressed

I posted my first review on 29 July which had some mildly criticical comments that were constructive in intent. Weston responded positively and have addressed them all fully. Thanks! Judy and Valerie remain in a class of their own for customer service.

8. august 2025
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Svar fra Weston Homes Plc

Thank you for your review. We are delighted your customer journey has been positive following your previous comments. We will share your review with Judy, Valerie and the team.

Vurdert til 4 av 5 stjerner

Overall great experience from plot…

Overall great experience from plot reservation to finish. Special mention to Valerie who was very easy to communicate with and went extra mile to make sure that remaining snags were not left hanging.

8. september 2025
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Svar fra Weston Homes Plc

Thank you for your review which we will share with Valerie and the team. We are delighted you have had a positive customer journey with Weston Homes and wish you every happiness in your new home.

Vurdert til 5 av 5 stjerner

Valerie and Judy have been very helpful…

Valerie and Judy have been very helpful throughout my whole buying experience with Weston Homes. I am very happy that I made the decision to downsize to Tayfen Court. I would highly recommend this experience to anybody else considering to downsize.

8. september 2025
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Svar fra Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Tayfen Court and will share your comments with Valerie and Judy. We wish you every happniess in your new home.

Vurdert til 5 av 5 stjerner

I can’t thank the Weston Homes sales…

I can’t thank the Weston Homes sales team enough for their support throughout my shared ownership journey. The process took over a year, and at every stage they were patient, professional, and always ready to help with my many questions.

A special mention goes to Lisa, Harriet, and Lilian, who went above and beyond to guide me through what can be a complicated and sometimes stressful process. Their clear communication, prompt updates, and genuine care made everything so much easier and more reassuring.

28. august 2025
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Svar fra Weston Homes Plc

Thank you for your comments. We are delighted you have had a positive experience with the team at Abbey Quay. We wish you every happiness ni your new home and will share your comments with Lisa, Harriet and Liliana.

Vurdert til 5 av 5 stjerner

Friendly & Professional

Valerie & Judy are very friendly, professional and really understand what their clients need. Excellent service and a pleasure to deal with.

1. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Weston Homes Plc

Thank you for your review. We are so pleased you had a positive customer experience with Valerie and Judy. We will share your comments with them and we look forward to welcoming you back to Tayfen Court.

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