Waylands Anmeldelser 

664
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Phil collected my car as agreed first thing in the morning. He was friendly and efficient. Emma from the service team, dealt with me throughout the day, and kept me updated. She was very polite, kn... Vis mer

Vurdert til 1 av 5 stjerner

I have been in contact with Waylands through Carwow, salesmen very unhelpful, unwilling to give me quote on a new car which I did not expect. Happy to trade my car in for a new MG but they were unwil... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Recently had our car serviced by Waylands. The service was great, but what made the whole experience even better was……Harry who collected and delivered our car! Harry called the day before with his ET... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent service experience with my Polestar 2. Easy to get booked and good communications on the activity. Phil collected the car... arrived 20 mins early to about for parking and was going to wait... Vis mer

Selskapet har svart


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

664 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 95 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(664)

351 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Highly Recommended

Harry called the day before pick up, he arrived at the time he said and dropped off the vehicle afterwards. A fabulous service.
Gary also contacted me to advise what was happening. Great communication.
I really appreciate how smoothly everything was managed. Amanda

16. juli 2026
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Hi Amanda,

Thank you for taking the time to leave a review. It's extremely valuable feedback for us and is very much appreciated.

Kind regards,
Michelle

Vurdert til 5 av 5 stjerner

I recently purchased my Volvo XC40 and…

I recently purchased my Volvo XC40 and couldn't be happier with both the car and the service I received.

A special thank you to Phil, who managed my order from start to finish with exceptional professionalism. He kept me informed throughout the entire process, answered all of my questions promptly, and made what could have been a stressful experience feel completely seamless. His communication, knowledge, and attention to detail were outstanding, and I always felt confident that everything was being taken care of.

The handover was smooth, and I'm absolutely delighted with my new XC40. I would highly recommend both Volvo and Phil to anyone looking for a first-class car buying experience. Thank you again for making the whole process so enjoyable!

14. juli 2026
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Svar fra Waylands

Hi Matlida,

Thank you for taking the time to leave a review. It’s extremely valuable and much appreciated.

Kind regards and thank you for supporting Waylands,
Michelle

Vurdert til 5 av 5 stjerner

Recently had our car serviced by…

Recently had our car serviced by Waylands. The service was great, but what made the whole experience even better was……Harry who collected and delivered our car! Harry called the day before with his ETA. Was prompt, friendly and efficient on collecting. And then kept me up to date on the cars return. Harry undertook the exact same wonderful service last year and has made our experience exceptional each time. Volvo are lucky to have you - every business needs a Harry! Thank you.

14. juli 2026
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Svar fra Waylands

Hi Aaron,

Thank you for taking the time to leave a review. Your feedback is extremely valuable and much appreciated.

Kind regards and thank you for your continued support to Waylands,
Michelle

Vurdert til 5 av 5 stjerner

First class service

After a poor experience with Cinch, I decided to purchase another Volvo from a Volvo dealership. I wasn’t prepared for the fantastic service in which I received from Jon at Waylands. I was made to feel like a top priority from the minute I sat down to the moment I drove the vehicle away. Jon made my experience unforgettable, combining his great sense of humour along with his professionalism and knowledge of the brand to make the process seamless and stress free.
I was kept updated the entire time and am so pleased that I made the decision to purchase my vehicle from there.
First class service!

14. juli 2026
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Svar fra Waylands

Hi Lisa,

Thank you for taking the time to leave a review. We really appreciate your comments as all feedback is extremely valuable to us.

Kind regards,
Michelle

Vurdert til 5 av 5 stjerner

Richard Brunnock was excellent with…

Richard Brunnock was excellent with efforts to deliver vehicle earlier than initial plans. Answered all questions. No pushing to purchase.

8. juli 2026
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Svar fra Waylands

Hi Shauket,

Thank you for taking the time to leave a review regarding your recent experience. Your feedback is much appreciated and will be passed back to Richard and the management team

Kind regards,
Michelle

Vurdert til 5 av 5 stjerner

Above & Beyond Customer Service by Harry

I had my XC90 picked up by Harry, he contacted me the night before my pickup to give a timeframe for his arrival, I let him know that I had a school run, so he offered to come earlier to pickup my car. He was at my house at 8 am (said he would previously be there between 8 and 8:30) Harry went above and beyond to make sure the timings suited me rather than him. If I could give more than 5 stars, I would do it without a second thought. I am always indebted to Harry for his amazing work.

10. juli 2026
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Svar fra Waylands

Hi Oliver,

Thank you for taking the time to leave a review. We really appreciate your comments as all feedback is extremely valuable to us.

Kind regards,
Michelle

Vurdert til 1 av 5 stjerner

Unwillingness to resolve known issues

The most recent service and health check in April 2026 by the previous owner has identified splitted tyre and rear pads/discs being over 75% worn and recommended for immediate replacement. The same tyre and brakes were kept on the vehicle. I have insisted for the dealership to their immediate attention and no actions were taken despite multiple emails and in person conversations. I raised this on the day of collection of the vehicle, although they are unwilling to discuss on email where records could be kept and tracked, and insisted on phone calls. Understand tyre treads are sufficient, however the condition of the sidewalls and the general tyres themselves are not. I will not know when the splitted tyre will give in and explode. I have also mentioned about the scored brake discs and advised them on replacement as these catches fingers, however this was also dismissed. I have questions on whether all the appropriate approved used car checks have even taken place and what is the worth of previous health checks if these are not fixed proactively? Their fix on alloy scruff is a simple Black sharpie job so lower your expectations if you are anticipating for a full alloy refurb.

22. juni 2026
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Svar fra Waylands

Hi Desmond,

Thank you for taking the time to leave a review and we're sorry to learn of your experience. Please accept our apologies for the shortfall in service you felt you received. In order for us to investigate this further, could you please email contactus@waylands.co.uk with your preferred contact details.

With kind regards,
Michelle

Vurdert til 5 av 5 stjerner

Friendly helpful staff and good coffee…

Friendly helpful staff and good coffee while you wait 👍

9. juli 2026
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Svar fra Waylands

Hi Paul,

Thank you for taking the time to leave a review. Your feedback is extremely valuable and much appreciated.

Kind regards,
Michelle

Vurdert til 5 av 5 stjerner

XC60 B5 ultra purchase

Really helpful found us the perfect spec of Volvo that we wanted for the right price we are delighted with our new car a big Thankyou to Jed for all his help and great service

7. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Waylands

Hi Mandy,

Thank you for taking the time to leave a review. We really appreciate your comments as all feedback is extremely valuable to us.

Kind regards,
Michelle

Vurdert til 5 av 5 stjerner

5 Stars

5 Stars

We took delivery of our lease vehicle today and are very pleased with the overall experience. The vehicle was delivered sooner than expected, which was a great surprise and much appreciated.

Communication throughout the process was excellent, with regular updates provided and any queries answered promptly. The delivery itself was smooth and hassle-free, and the vehicle arrived exactly as expected.

Overall, a very positive experience from start to finish. Thank you to the team for making the process straightforward and efficient. We would happily recommend your service to others.

8. juli 2026
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Svar fra Waylands

Hi Callum,

Thank you for taking the time to leave a review. Your feedback is extremely valuable and much appreciated.

Kind regards,
Michelle

Vurdert til 5 av 5 stjerner

Professional service with a personal touch

Prompt and professional service with a very personnal touch. Harry was very friendly and informative. His kindness to Mia, my cat, was very much appreciated.

8. juli 2026
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Svar fra Waylands

Hi,

Thank you for taking the time to leave a review. It’s extremely valuable and much appreciated.

Kind regards,
Michelle

Vurdert til 5 av 5 stjerner

Exceptional customer service

Exceptional customer service. Sales staff are personable offering expert advice tailored to your specific needs. They are attentive and prioritise customer experience discussing various models and options and on test drives. They are also efficient with the boring paperwork. Highly recommended.

30. juni 2026
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Svar fra Waylands

Hi Craig,

Thank you for taking the time to leave a review. It’s extremely valuable and much appreciated.

Kind regards,
Michelle

Vurdert til 5 av 5 stjerner

Got myself an EV5 from Paul

Got myself an EV5 from Paul. Great car and service. We had a few issues with the new system as it’s a new showroom but it was as still quick and painless experience.
Thanks Darren

29. juni 2026
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Svar fra Waylands

Hi Darren,

Thank you for taking the time to leave a review. We really appreciate your comments as all feedback is extremely valuable to us.

Kind regards,
Michelle

Vurdert til 5 av 5 stjerner

Paul was good in explaining everything…

Paul was good in explaining everything I needed to know

29. juni 2026
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Svar fra Waylands

Hi,

Thank you for taking the time to leave a review. We really appreciate your comments as all feedback is extremely valuable to us.

Kind regards,
Michelle

Vurdert til 5 av 5 stjerner

Good deals

Good deals, easy staff to deal with. Would highly recommend.

27. juni 2026
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Svar fra Waylands

HI Pete,

Thank you for taking the time to leave a review. It's extremely valuable feedback for us and is very much appreciated.

Kind regards,
Michelle

Vurdert til 5 av 5 stjerner

Great service

Great service. Our motability car was picked up for its MOT this morning and dropped back this afternoon by Harius a very professional friendly guy.

26. juni 2026
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Svar fra Waylands

Hi Erica,

Thank you for taking the time to leave a review. Your feedback is extremely valuable to us and is very much appreciated.

Kind regards,
Michelle

Vurdert til 5 av 5 stjerner

Harry is always polite, pleasant and professional...

We've used Waylands Volvo Oxford for two EX30 services lately, and both times the car was collected & returned by Harry. Harry is always polite, pleasant and professional, so I will continue to use the collection option in the future.

25. juni 2026
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Svar fra Waylands

Hi Khan,

Thank you for taking the time to leave a review. Your feedback is extremely valuable to us and is much appreciated.

Kind regards and thank you for supporting Waylands,
Michelle

Vurdert til 5 av 5 stjerner

Dylan and Josh really helpful

Dylan and Josh really helpful, vey friendly, stress free enjoyable experience

20. juni 2026
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Svar fra Waylands

Hi,

Thank you for taking the time to leave a review. Your feedback is extremely valuable to us and is very much appreciated.

Kind regards,
Michelle

Vurdert til 5 av 5 stjerner

Extremely helpful sales staff.

Jon Green was extremely helpful from minute one! Listening to our summary of what we wanted from our Volvo. He went through several examples on site and matched our requirements with another car in the group. This would take a while to arrive on site, no problem for Jon and Waylands of for us. The new mild hybrid cars are complex and need a little explanation as to how it all works! This will be our 5th Volvo. When we were happy we placed the order and after a test drive all was in place to collect our car s few days later.

13. juni 2026
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Svar fra Waylands

Hi David,

Thank you for taking the time to leave a review. Your feedback is extremely valuable to us and is very much appreciated.

Kind regards and thank you for choosing Waylands,
Michelle

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv