WatchObsession Anmeldelser 

157
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The absolute best experience, particularly with Amy from the team. There was a slight issue with a strap, which sometimes does happen - she was able to deal with it flawlessly and sort the issue out v... Vis mer

Vurdert til 5 av 5 stjerner

I've used Watch Obsession for several purchases, from straps to 2nd hand watches (in this case an Omega Speedmaster). They have always been very honest, efficient and helpful with great communications... Vis mer

Vurdert til 5 av 5 stjerner

a delight to use .easy to navigate through their website.. excellent quality products .notification of when your item has been dispatched.prompt delivery too... excellent after sales service too.can't... Vis mer

Vurdert til 5 av 5 stjerner

Wow Wow Ordering is very simple online. Ordered a replacement Hirsch watch strap yesterday and it arrived today. Cracking service from Watch Obsession and Royal mail. Only paid the cheapest delive... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Klokkebutikk

Skrevet av virksomheten

Experts in the Watch field, founded by watch lovers for the online watch community. WatchObsession boasts a massive inventory of Watch Straps, Tools and Accessories as well as a luxury Watch sourcing service with some watches stocked. Focused on a high level of customer service, WatchObsession will always aim to satisfy their customers every need.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

157 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(157)

12 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Another great transaction

Watch Obsession have again come up trumps - they stock the Hirsch deployments I like and I have just bought another one, they're so good. Watch Obsession are quick, communicative and on my last purchase, when I over-extended the clasp and it became faulty, they replaced it immediately without questions. I've also bought a few straps from them. They are on my short list of favourite watch accessory providers, try them.

27. august 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent.

Always excellent service, delivery,and products.
Would not hesitate to go to them for all my watch accessories.

17. august 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

JPM Straps

Great selection of straps, including the excellent JPM straps at good prices. Fast shipping and an easy to use website.

11. august 2016
Anmeldelse skrevet uten oppfordring
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Svar fra WatchObsession

Thank you Simon

Vurdert til 5 av 5 stjerner

Fast to ship but poor customer service if you have a problem with your product

I purchased a strap which came with a buckle. The day I received the order I was excited to mount it on my bell & ross. Come to find out the hardware brand new from watch obsession was tapped incorrectly to the screw bar thread. Rendering the buckle useless.

Sent an email to WO to notify them the threads were bad on the buckle. No response. Send a 2nd email 10 days later and get a response from Gary. Clarified that the buckle was the only issue and would send a replacement. Here we are months later and no buckle.

Update:

EDIT: I would like to follow-up with this review.
I was made aware that Watch Obsession is under new management and my order was around that transition. I was promptly contacted by them and my initial issue was handled immediately. I have relief and confidence to continue to shop and support Watch Obsession and appreciate the immediate attention by Matthew once he became aware of my problem.

Thank you again!
Chris

8. juli 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

NATO Strap.

Quick delivery and good quality strap that complimented my Omega Admiralty perfectly. I would happily use Watch Obsession again'

7. juli 2016
Anmeldelse skrevet uten oppfordring
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Svar fra WatchObsession

Thanks for your review Robert.

Vurdert til 5 av 5 stjerner

Superb service

I've bought a few straps and accessories from watch obsession; a few Hirsch straps, Natos and other bits and bobs and the quality and shipping have been great. But what really impressed me was the customer service from Matthew and Debbie. Simply excellent, certainly among the best I've experienced from any retailer. I've emailed to ask a few questions and they've been ultra quick, helpful, knowledgeable and generous. Can't recommend them more.

29. juni 2016
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Svar fra WatchObsession

Thank you Justin! Top customer.

Vurdert til 5 av 5 stjerner

Superb!!!

Have used Watchobsession several times now,and can honestly say quality and service is second to none.
Order one day ,arrives the next.
Always kept informed of progress.
They are now my first stop for straps and accessories.
Highly recommended and buy with cofidence.

22. juni 2016
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Svar fra WatchObsession

Thanks :-)

Vurdert til 5 av 5 stjerner

They Get Better And Better

I have been buying straps from WatchObsession since about 2013 or 2014. They were great back then and they have continued to get even better especially recently with a new (and drastically improved/impressive) website. The attention to detail with orders, paperwork, advice etc is all a lesson in how to manage and promote great service for a niche specialist business.

Their range is huge and there are (too) many options! I just wish I had more watches to put more straps on - now they are selling watches too perhaps that will lead somewhere in the end.

Anyway, buy with confidence.

10. juni 2016
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Svar fra WatchObsession

Thank you Charles for such a detailed review. Regards, M.

Vurdert til 5 av 5 stjerner

Excellent service!

Bought a Hirsch watch strap from this site. Always a bit tentative when buying from somewhere for the first time but was really impressed by coming home to find my watch strap had been delivered already and packaged carefully.

Excellent service, will be back when I need to upgrade my watch! :)

28. april 2016
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Svar fra WatchObsession

Hopefully the first of many orders Shane :-) Thanks for taking the time to write a review. Regards, M.

Vurdert til 5 av 5 stjerner

Great Product, Great Service!

I recently bought myself an orange-faced Seiko Solar Diver (via Amazon) and found the black rubber strap a little too chunky and too long for my needs - the end of the strap stuck out awkwardly and caught on sleeve cuffs. I'd considered replacing it with a black leather or a black nylon NATO style strap and ended up on the WatchObsession website. Wow, straps of every description including designs I'd not been aware of... and what caught my eye was a ballistic PU strap in black with orange contrast stitching - an in-house WatchObsession product (and much less expensive than the same design offered by an American competitor). I ordered the strap on a Tuesday and paid via PayPal and the strap was with me the next day and fitted to my watch in just a couple of minutes. The strap looks great and complements my watch perfectly; the ballistic PU is stiff to begin with and it's taken a few days of wear to soften up and shape itself to my wrist but I'd say the material looks pretty much indestructible so I expect it to last a very long time indeed. I can't fault the product or the service and I anticipate buying from WatchObsession again soon.

26. april 2016
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Svar fra WatchObsession

Thank you for such a kind review Howard. We look forward to your future orders :-) regards, M.

Vurdert til 5 av 5 stjerner

A rare quality of service befitting the quality of the timepieces

My purchase of an Omega Speedmaster was long contemplated and I'm really pleased I chose WatchObsession. Not only was the price the most competitive available, the service was courteous and reassuring. I couldn't recommend them enough. Thank you Gary and Matthew.

23. april 2016
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Svar fra WatchObsession

Thanks for the review Chris! Hope you enjoy your new watch :-) regards, M

Vurdert til 5 av 5 stjerner

Great price and service

I was recommended WatchObsession by a friend who had bought from them in late 2015. He was absolutely right when he said they were great on service and price. I bought an Omega Speedmaster and an extra strap. It was a pleasure buying through them not just because the price is as competitive as you can find in the UK market but the customer service was excellent too. Right the way through from ordering to receiving my brand new watch it was smooth and they were accurate on how long it would take to order. If I buy another watch I will definitely use them.

1. mars 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

WatchObsession - the best!

This is always my 1st port of call for Quality straps, tools and anything timepiece orientated. Gary & Matthew are always helpful and responsive to my countless emails. The website is excellent and their range of straps is second to none! The Hirsch range come highly recommended. Keep up the good work Gents. Looking forward to doing loads more business with you in the coming months.

11. februar 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great straps, fast delivery

Bought my first Nato straps from WatchObsession for my Seiko SKX, and am mighty pleased with the quality and style. Delivery was very efficient and quick.

28. januar 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Impressive service and excellent, helpful advice.

I have been searching for an alligator deployment strap for my Jaeger LeCoultre reverso duo for some time rather than spend £300 on one of their own straps which don't seem to last more than two years. I found exactly the right size (not easy) at Watch Obsession and was very impressed with the quality of the Hirsch Strap for £75. I have since passed the details of Watch Obsession to other watch enthusiasts. I will report at some point on how long this strap lasts. Hopefully quite a while before I have to report.

13. desember 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

great service excellent after sales

Have bought numerous watch straps in the past and recently succumbed
to buying an omega seamaster watch from watch obsession as the price was too good to resist and the lowest I could see on the net
whenever I order from gary it always arrives when expected(within a couple of days) and very well packed,If any problems(of which I have had none) I feel confident he would always be at hand to resolve
He replies very quickly to emails regards advice I need on purchases and woulld not hesitate to recommend
Mark S

28. november 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Service

Gave me a great part exchange on a Zenith and then sat back calmly while I dithered around trying to decide which watch I wanted. Gary was patient and understanding despite numerous emails and a false start on an Omega Aqua Terra! In the end I followed my heart and went for an IWC Ingenieur, white face... Beautiful watch, and although I was warned it could take up to eight weeks, it arrived in just over two! I couldn't be happier. Thanks to Gary and the whole team.

10. november 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service

Ordered several straps from watch obsession over past months ,always arrived within a couple of days, I finally ordered a watch a couple of weeks ago , a omega seamaster 300 master co-axial. Gary rang me Wednesday to say the watch was with them and would be posted to me that day , it arrived Friday well packed and was everything I hoped . Gorgeous watch,also with the watch Gary had put a great cleaning cloth, bracelet adjusting tool and a watch obsession diary, a nice touch I thought .The great service continues , once again thanks to Gary and all the staff at watch obsession

2. november 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Really good service - second time

Three years ago I needed a replacement deployment strap for my Breitling Aerospace and I ordered the alligator style from WatchObsession. Three years on and I have ordered another as spare, not because there's any problem with the original, rather to have it "just in case". Delivery was impressive and I wouldn't have any reservation in recommending this excellent vendor. Although not an official Breitling product it even impressed a leading jeweller.

21. oktober 2015
Anmeldelse skrevet uten oppfordring

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