Warranties 2000 Anmeldelser 

I would strongly advise against using Warranty 2000 based on my experience.

Their customer service has been extremely poor from start to finish. Emails regularly go unanswered, and when you try calling, you are often left on hold for 30 minutes or more with very little help once you finally get through to someone.

What has been most frustrating is the way they handle claims. In my experience, they seem determined to avoid paying out wherever possible. Almost every issue is dismissed as either “wear and tear” or caused by “foreign elements,” regardless of the actual problem. It feels as though the wording of the policy is interpreted and manipulated entirely to their advantage so they can reject claims rather than support customers when repairs are needed.

Paying monthly for a warranty should provide reassurance and assistance when problems arise, but unfortunately this company provided neither. I found the entire process stressful, unhelpful, and incredibly disappointing.

Based on my experience, I would not recommend this company to anyone looking for a reliable warranty provider.

Kept my payment the same as a loyalty customer

Excellent support and perserverance, thank you Clara!

Helen displayed a willingness to be helpful in the initial negotiations and afterwards when I was making the arrangements for my grandson.
(However the real test will come if it becomes necessary to make a claim!!).

Werner good on help

Rosie was helpful and swift with provisionof the solution and support with booking me into the nearest garage! Fab service!

Great service, defo recommend

Not pushing you to renew,called back at my convenience

RIP off , they dont honor warranties and no garage wants to work with them ....avoid them

Klaira was fantastic in helping me sort my new two year renewal on my vehicle. Explained everything thoroughly and offered advice and guidance throughout the phone call. Would highly recommended Warranties2000 and Klaira was a credit to the company. 5 stars.

The advisor called back when promised as when she called initially I was at work. I gave her a good time to call back and she called back at that time and she was pleasant.

Nice member of team very helpful

Good price jessica talked me through all options

tryed to claim for car coils pack x2 and spark plugs that were broken by the coil packs and was told thy dont cover coil packs but cover ignition coils that have not beeen fitten since 2000 or 1990 so there cover is only up to 10 years old cars i think there cover is out of date so i will be going to the ombudsmen about this

Bought a Polestar 2 from Big Motoring World in August 25 and took out a 3 year warranty.In February it developed an airbag fault.I contacted Warranties 2000 to be told to get it diagnosed but not at a main dealer.The garage I took it to diagnosed a curtain air bag fault sent a quote to be told they won’t fit a new one but a second hand airbag.Who in the right mind fits second hand airbags to a 20 grand vehicle?2 months later and I’ve still not got it fixed.Do not take out a warranty with this company you will never get your car repaired!

Agent was very polite and professional and answered all the questions that we asked

Absolutely shocking. Honestly don't know where to start. So I buy a car from a dealer through Match Me Car Finance from a dealer. Match Me at the same time also asked if I wanted to take out a warranty policy so I said yes, but was told this policy wouldn't kick in until the free 2 month warranty the dealer gave me expired. This was also through Warranties2000.

Driving the car back from the dealer i hear a clunking noise when accelerating, so contacted Warranties2000 and they said i needed to take it to any VAT registered garage to diagnose it, give the garage the warranty paperwork, and the garage then contact them with the details and the quote, etc. So that's what i did. The paperwork I gave the garage was the warranty paperwork that the dealer gave me. Turns out its a damaged driveshaft with the quote being £800.

Fast forward almost 2 weeks, and most of my time has been spent on hold calling Warranties2000 (it's honestly easier contacting HMRC) chasing up the claim which i have been constantly told has been accepted but they're waiting for it to be authorised. How long does it take to authorise a claim? So I'm there thinking if this is the service, or lack of, I'm going to get when my actual policy kicks in, I'm going to cancel it, thinking that won't affect this claim as its through the 2 months free one from the dealer. So I cancel it.

Half an hour after cancelling, I ring Warranties2000 up for the 100th time to get yet another update, only to now be told i don't have cover because I've just cancelled my policy! I tell them no I haven't and that I've cancelled the one that will kick in in 2 months. Their response...they don't have any record of that policy. That was literally the policy that I gave the garage the documents for!! I then say im going to leave a bad review only to be told that would be unfair as they're not the actual warranty company and they're just the administrators for the actual company who are apparently CoverMe.

An absolute shambles from start to finish.

Avoid.

Oh and has anyone got £800 to lend me for my driveshaft?!

Do not buy this warranty , especially through V12 sports and classics.

You cannot cancel it at all after 14 days, the wait time for any approvals are 24-48 hours, how can you be without your car for this long when you take into account the wait for the mechanic in the first place! On the phone they say it’s quicker but then when it comes to approving something, they say 24/48 hours!
Just stay away from them. They are extremely slow at replying, on the phone minimum an hour to speak to someone, then they are rude!
Others say they don’t want to pay claims.

KLARA was very professional
Friendly and helpful
Explaining things to me and answering all my questions
Excellent service and product

Warranty not fit for purpose
Bought a 2021 BMW 330e from Big Motoring World in March 2025 along with an extended warranty I was hard sold at the point of purchase. Thirteen months later the car broke down with a failed KLE charging module. The repair bill is £2,820. The warranty company (which was changed from RAC to Warranties 2000 without telling me) authorised just £1,071 — a shortfall of nearly £1,750.
I’ve been without my car for over seven weeks. No hire car has been offered despite this being written into the warranty terms. Big Motoring World’s complaints team issued two identical responses that didn’t address a single specific point I raised.
I’ve now escalated to The Motor Ombudsman, the Financial Ombudsman Service, and Trading Standards.
Buy the car if you like — but think very carefully before paying for their warranty. It is not what they advertise it to be.