Overall a 4 star only made good by staff member Keran at Wagamama Edge Lane, Liverpool Shopping Park on Sep 18. She was attentive and passionate and provided us with the gold class service. Wagamama... Vis mer
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I’ve been number one fan of wagamamas for what seems like an eternity went to Greenwich wagamamas this evening so disappointed where every generic chain restaurant had suffered from “shrink flation”... Vis mer
Staff really friendly and efficient, shame they are let down by poor quality ingredients in the food. Had a mixed chicken, prawn noodle dish with my granddaughter in Manchester branch today for lunch... Vis mer
50% vegan pledge? Not anymore. Lack of any plant based options across the menu - new menu has recently released with no plant based options. Food is becoming poorer quality while the price is incr... Vis mer
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Overall a 4 star only made good by…
Overall a 4 star only made good by staff member Keran at Wagamama Edge Lane, Liverpool Shopping Park on Sep 18. She was attentive and passionate and provided us with the gold class service. Wagamama should feel truly honoured with staff who are dedicated and put customers at their heart. The food unfortunately do not really measured up .....
Amazing food and service
We visited the Liverpool One restaurant The service was fast and impeccable. The food was absolutely amazing, tasty and the size perfect. Can’t fault anything at all. Definitely worth a visit. Highly recommend
Antony was absolutely amazing
Antony was absolutely amazing, excellent service, more than satisfactory Tory.
Excellent service
Lack of service evident
Order taken. Offered prawn crackers…then realised they’d charged us for these when they seemed complimentary. You learn!
Other tables served all around us who ordered after us. The chap that took our order realised he’d not given our order to the chef. Chef quickly made the food. The server brought us a starter- squid which we’d not ordered. We said we’d not ordered it. Our mains arrived before the starter! Bit of a disappointing lunch really in a restaurant that was not busy. Lack of service was evident. Glasgow Fort.
What on earth has happened to Wags in…
What on earth has happened to Wags in Plymouth. A usual regular go to of ours. Bearing in mind there were multiple events going on in Plymouth, there should have been warning signs when we walked in an saw it the quietest its ever been.
Staff friendly enough but the food has to be the worst food we ever had in a wags nationally. Staters were split and over cooked, mains were bland as anything with very little pawns or chicken. Had to cover it in chilli oil and soya sauce just to eat it. Whilst they did remove 1 dish, and the waitress was apologetic, " we've got a new chef" well bring back the old one as your food was shocking.
A friend of mine went to the Wagamama…
A friend of mine went to the Wagamama at beaconsfield service station & said the service was appalling, they were the only ones in the restaurant & 3 staff were sitting talking & not interested in serving, took 15 minutes to get a green tea & when the food came was not of the flavour & standard of others, very disappointed, wouldn’t bother again!
Absolute sh*t show of a place.
Absolute sh*t show of a place.
To start we were told that there was a 25min wait, which we said was find even though have the place was empty. It was way longer. When we finally got in the staff had clearly run out of batteries. Took us a while for someone to come and take our order, which the first two items ordered was not available. Then we waited a fair while for one of our party to get their food. The rest had to wait. Even the chefs behind the counter were in no rush at all. And we also saw people walking out without ordering. By the time the last person got their food, everyone else had finished, and to top it off, the last dish was missing items. They were not happy!
Then when we went to pay, one of our party tried to flag down a server multiple times and even when making eye contacted they just turned around and ignored her. This wasn’t them not seeing us, the staff just didn’t seem like they wanted to deal with customers. We ended up using the app to pay and left. This must have been the worst experience we have had going out for a meal, and it is one of their newer restaurants. We have all said we just won’t go back to any of their restaurants again.
Ottima accoglienza e servizio
Ottima accoglienza e servizio. Piatti gustosi.
Wagamama why?
Wagamama why?
I went there on a date with my partner as I’m a fan of the whole dining out experience and getting glammed up for quality time, we went at around 7-8pm it was dark out so we assumed it would be a chilled laid back experience, ahah turns out we was wrong.. there was screaming children the environment was hectic and the entire time I was there I just had a headache,it pained me that what was meant to be a date turned into me becoming very over stimulated and non responsive to my partner. The food also was questionable to say the least, the ramen was horrendous chicken broth? Tasted more like salt water and char? How I haven’t a clue, I ended up leaving the whole bowl as I lost my appetite. The vegetables I ordered on the side also wasn’t too appetising either. However your brisket bao buns and Sakura lemonade wasn’t too bad but overall just wasn’t a good experience… which was a shame as I had heard good things.
Holly at your Lothian Road
Holly at your Lothian Road, Edinburgh is genuinely a credit to you. I don't think I've ever had a nicer server at any restaurant period. She was so lovely, chatted to us and made accommodations for us. Your accessibility is also top notch. Thanks for making it a great dining experiece and thank you again Holly. You deserve all the praise!!!!
The chicken ramen was basically water…
The chicken ramen was basically water and noodles and the steak you needed a chainsaw to sore through it however the staff was polite and did offer a refund
wonderful meal…wonderful experience
We had the most wonderful meal surrounded by truly caring and attentive staff. We were there to celebrate something special and two members of staff elevated the whole experience to another level. Many thanks to Holly and Jack.
Very disappointed with our meal London
Very disappointed with our meal London, Westfield. The vegetables in dish were jut raw and boiled white rice was devoid of any moisture. I complained and the manager said that all the vegetables in dishes were fried/sauted for 30 seconds! Plainly not the case and not long enough. They took the meal off the bill. Their food used to be excellent...not now, won't be eating there again. Service and staff were good
The last two visits were really…
The last two visits were really disappointing. I complained about the service but never received any response or follow-up. This used to be one of my favourite places to go, but unfortunately, not anymore.
We visitited the silver link branch and…
We visitited the silver link branch and it was amazing . Service was fantastic i could t fault it . It was slightly cold however i am sure a cold person so i cant hold that against them . The manager was also so friendly and helpful we would be returning
Bad, dry food, terrible, slow service
The teriyaki chicken bowl I ordered was terribly dry, and I mean, really tough to eat.
I asked for a bit now if the sauce, which took over 5 minutes to be brought to the table, allowing my food to cool.
And then, the lad told me that I owed £1.20 after paying, for the sauce. Unbelievable.
There's a 0% chance of me visiting a wagamama restaurant again. Particularly after the first time my entire party had their food and mine was never bright until we had to leave, which meant I left hungry and had to get a meal deal from Tesco. Utterly disgraceful this little chain
Went to Wagamama as family and the food…
Went to Wagamama as family and the food for each of us arrived at different times. It ruined the family meal environment as had of us waited so long the others fished their food. They didn’t enjoy as they felt uncomfortable to eat while others hungry waiting for their food!
Very bad system!!!
Wagamama Norwich Both branches
Wagamama's have been declining for some time. Menu lacks quality omniverous & vegetarian options. Portions sizes are too small for charged costs. Favourite options Cha Han for example are either not on the menu or are not the advertised item. Quality of cooking has dropped massively they used to be a restaurant where you new exactly what you would get. We have had undercooked items or the wrong items brought to the table 3 out of the last 3 visits. This occasion 2 dishes bought to table undercoooked and replacements were also under cooked as well when produced. Used to be possibly the best chain restaurant in the UK, they should just close now such a decline.
Shrinkflation and quality of food
It is unfortunate that I have to write a concerning review regarding Wagamama's food quality and shrinkflation policy. I was so disappointed with a takeaway. The extremely reduced portions, extremely greasy, I may as well have paid for just rice at over £35 including hefty VAT. I'm aware that companies are having to deal with increased costs. However, so are the general public but this was extreme. I was taken aback and actually exploited, which I can safely say, as this is what I experienced. I don't think I will be eating at Wagamama's again. Such a shame to say as I thoroughly enjoy the food. Wagamama please review this. I would hate for your business to be adversely affected. We are all struggling. There has to be other ways
Lalita at Wagamama Basingstoke has been…
Lalita at Wagamama Basingstoke has been a fantastic waiter. Looking so well after us. It has been a pleasure to come out for dinner! Thank you so much Lalita! You are amazing!
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