Vyair Anmeldelser 

227
•
TrustScore 3.5 av 5

3,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

What a fantastic product this is. Anyone else looking to keep Nitrates lowbin their Aquarium, look no further, this is the real deal. Not only does it keep Nitrates consistency low at around 5-10ppm,... Vis mer

Vurdert til 5 av 5 stjerner

Super fast delivery, The MB115 10 litres of resin for DI Vessel was in several sealed bags which made getting them into a home made funnel super easy. Well packaged and boxed. Tested Afterwards and ba... Vis mer

Vurdert til 1 av 5 stjerner

I contacted customer care to check I was buying the correct filter replacements for my Vyair RO machine. Apparently nobody who works there knows which replacement parts you need for their own machines... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Below Poor .. sold part AIFIR-200 to our company , all of the parts failed mechanically like clock work within service life , they should have pulled this product by now , still on sale 2020 , we ma... Vis mer

Informasjon om virksomheten

  1. Produsent
  2. også i
  3. Akvarium
  4. Fiskedam
  5. Fiskeutstyrsbutikk
  6. Vannrensing

Skrevet av virksomheten

Your Water Filtration Experts


Kontaktopplysninger

3,3

Middels

TrustScore 3.5 av 5

227 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,3

Alle anmeldelser

(227)

1 anmeldelse i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent Company

I have been a customer of Vyair for about 8 years now. They are always exceptionally helpful, competitive and provide speedy delivery. Vyair is always my first stop for R.O. products.

26. oktober 2021
Vurdert til 5 av 5 stjerner

Excellent telephone support

Excellent telephone support prior to placing my order. I have just set my RO/DI filter up and commissioned it. I still have questions but I know VyAir will be only too happy to answer my questions professionally and rapidly.

25. oktober 2021
Vurdert til 5 av 5 stjerner

Excellent after-sales customer service

Excellent after-sales customer service. I would especially like to thank Sam Stainton for his patient trouble-shooting skills and product knowledge, which were of great help to me in making my RO water filter work correctly, and Callum Potter for helping me choose the product best suited to my needs.

25. mai 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Vyair

Thank you for your feedback. I will pass your comments onto Sam & Callum, who I know will be happy to know that they have been able to help you.

Vurdert til 5 av 5 stjerner

Excellent service, thank you Sharon.

I dealt with Sharon who was very helpful, I needed a replacement water filter for my coffee machine. After confirming the filter I needed my transaction was simple, I received my new filter in 2 days and saved money too.
Thank you Sharon for all your help, very professional service.

26. januar 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Vyair

Thank you for your positive feed back

kind regards

Vurdert til 5 av 5 stjerner

Great Customer Service

I decided to change the filters on my reverse osmosis system myself and was not sure what filters to order.
I contacted Vyair by there contact page and got a quick response with a link to all the filters I needed. I ordered on line and the filters arrived quickly. Great customer service Thank You

23. desember 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Vyair

Hi Paul

I am glad that we were able to help

thank you for your positive feedback

Vurdert til 5 av 5 stjerner

10/10 Customer Service

I was unsure of what Filter to order, I had previously brought a cheap model on Amazon that was terrible. Phone up Vyair and got great advice. The area I live in has very low water presure something I hadn't considered. They advised a product with in my budget that works perfectly and does exaclty what I need it to do. Dont be conned into the false economy of the cheaper filters on eBay and Amazon.

9. september 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Vyair

Hi Daniel
thank you for your positive feedback. We are happy that we were able to help you with your purchase. If you need any further help please do not hesitate to contact us.

Vurdert til 5 av 5 stjerner

I Can't rate this company high enough

I Can't rate this company high enough ! As a window cleaner who has recently started using a pure water system, I needed a compact and efficient system to fit into my house to supply the water I need. Many companies make systems similar to the one I bought, but their sites provided very few details about the units. Vyair's site had all the information that I needed, and their help line staff are amazing !!!! They are friendly, helpfull, and always go the extra mile. The products I have bought from them are high quality and the prices are very competitive, add to that the speed of deliveries wich are really fast and you have a company and support team that as I said previously I can't rate high enough !!!! THANKS GUYS

19. august 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Vyair

Hi Clive

thank you for taking the time to post your feedback. We work very hard to provide the best support possible for our customers and it is appreciated when our hard work is recognised.

Vurdert til 5 av 5 stjerner

Professionally Peaking The Boundaries Of Customer Service & Sales

Professional, Personal & Exceptional.

Vyair remarkably succeeded in gaining this well deserved 5 Star review in which has never been given before due to the following reasons...

Customer Service:
Having acquired a well recognised Customer Service qualification I stand my self in the best position to announce and review Vyair’s performance.
I was dealt with very professionally with an outstanding amount of product knowledge; Due to the individual named Sam excelling within not only his role but customer service this professionally progressed into a client relationship. Where the client (myself) is able to talk more confidently (In a friendship manner) about what he/she‘s requiring.

Sales:
The individual and company as previously mentioned excelled within sales and understanding, due to their product knowledge and clear desire to provide you with what you actually need as well as want. Not pushy, Not opinionated.

I thank Vyair very much for their understanding and Service when dealing with myself and look forward to dealing with them in the future.

17. juli 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Vyair

Hi Ryan
Thank you so much for taking the time to leave us this amazing review.
Sam was thrilled to know that his hard work is appreciated.
We look forward to speaking to you in the future

Vurdert til 5 av 5 stjerner

Vyair is a class act

Vyair is a class act. Love their products but most importantly, love their absolutely brilliant customer support. Polite, kind and always eager to help their customers. I had an issue with my order and Sharon and Catherine were super helpful in resolving them.

19. juni 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Vyair

Thank you for the positive feedback - we work hard to provide excellent products and services, it is great when our hard work is recognised.

Vurdert til 5 av 5 stjerner

Fantastic experience!

What can I say, they are truly customer focused. had an issue with the self tapping fitting (nothing that a bit of PTFE tape didn't sort) and I also had trouble understanding what I was doing wrong with operation of the unit and they talked me through it. Thank you guys!

26. mars 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Vyair

Hi Tom

I am very glad that we were able to help you, if you need any help in future do not hesitate to get in touch.

thank you for you lovely feedback,

from everyone here

best regards

Vyair Team

Vurdert til 1 av 5 stjerner

Below Poor . leaking sub standard parts WARNING

Below Poor .. sold part AIFIR-200 to our company , all of the parts failed mechanically like clock work within service life , they should have pulled this product by now , still on sale 2020 , we made complaint and no compensation given to 5 flooded kitchens due to leaking filter housing bodies made from clear plastics that are not fit for use . avoid , company distro, manager made issues worse and made no steps to compensate for damages. blame games ugly. We no longer use this company or products with clear plastics for water treatment.

8. januar 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The only I use for my marine ro filters…

The only company I use for my ro filters and units for my marine aquarium. Sharon is a absolute joy to deal with and extremely knowledgeable along with all the other people that I have spoke to.Great prices and super fast delivery. After sales service is second to none. I can not recommend them enough.

16. juli 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Vyair

Hi Graham,
thanks for the great review, we really appreciate you taking the time out to share your experience with us— We look forward to working with you again in the future!

Vurdert til 5 av 5 stjerner

I recently purchased a resin vessel for…

I recently purchased a resin vessel for cleaning my cars, and very happy with the results and customer service I received when I called. A very knowledgeable team!

16. juli 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Vyair

Hello Rae
Thank you for your positive feedback.
We are very happy that you are satisfied with your purchase.

Vurdert til 5 av 5 stjerner

I called them for advice as i was…

I called them for advice as i was unsure what filter i needed for my fridge, they were able to advise me correctly. Item is now installed and working perfectly. Quick delivery and great customer service.

11. juli 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Vyair

Hello
I am really pleased that we were able to help you.
Thank you for you positive feedback.
Vyair team

Vurdert til 5 av 5 stjerner

Product arrived as advertised and does…

Product arrived as advertised and does what it says on the tin! A++

11. juli 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Vyair

Hello
Thank you for your recent order and positive feedback. We here at Vyair are very glad to learn that you are happy with your purchase.
If we can be of any assistance in the future, please do not hesitate to contact us.

Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service. I ordered two connectors via Amazon paying only £3 inc' f.o.c.delivery but I ordered the wrong size. I realised when they arrived and I phoned them in the afternoon. I was passed to the MD who made sure that they knew what I needed and was concerned that my water filter was back in service asap. The correct parts arrived by post next day.
You couldn't wish for better customer service.

11. juni 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Send what they feel like, not what you order

Ordered a 100 gallon per day pump over the phone, they didn't have one so without notice sent a 50 GPD, they then tell us its the same thing, promised to call back twice but didn't bother, and then dithered about us returning it, took a week to collect, then they got it back, signed for it and told us they didn't have it for 4 more days. I ordered one from somewhere else and the right pump turned up the next day. Before this I bought my RO machine, all of my resin, and filters from them, that's how they treat their customers, worth going somewhere else.

5. juni 2018
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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