Volksmaster Anmeldelser 

569
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This is the second time a minor accident has led to a potentially very expensive repair bill and Volksmaster smart repairs at Oldham have saved the day. They are by far the best repair shop I have use... Vis mer

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Vurdert til 5 av 5 stjerner

Absolutely perfect!! Took my VW to the Bury branch for the first time, armed with a super long list of things I wanted doing and I couldn’t have asked for better! Going forward, I won’t take my... Vis mer

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Vurdert til 5 av 5 stjerner

I visited the Ashton Rd branch to have my air conditioning re gased. From booking in my car to collection the girls on the main desk and the technicians have been superb. A repeat customer!

Selskapet har svart

Vurdert til 3 av 5 stjerner

Wouldn't have made a fuss about this but you have asked me to make a review so here it is. Golf GTI booked in for a DSG oil and filter service. Gear box oil replaced. On driving home i noticed both... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bilverksted
  2. Karosseriverksted
  3. Biloppretting
  4. Biloppretter
  5. Biltransportservice
  6. Ettersyn av kjøretøy

Skrevet av virksomheten

Welcome to Volksmaster – Your Trusted German Car Specialists Volkswagen, Audi, BMW, Mercedes, Mini, Seat, Škoda & German Car & VAG Specialists We’re a family-run business known for expert servicing, transparent none premium pricing and thousands of happy customers. With four branches in Oldham, Bury, Heywood and our Van Centre in Oldham, we specialise in German vehicle servicing and repairs In Oldham, Bury, Heywood & Manchester Areas. Our expert technicians, with 30+ years of experience, ensure top-quality maintenance, repairs and MOTs for all makes and models. Confidence in Quality – That’s the Volksmaster Promise.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

569 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(569)

309 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent Service

Excellent service as always from the lovely people at Volksmaster Bury. Their "pick up & delivery" service is a real plus & the communication at all levels is very good.

5. mai 2026
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Many thanks for the 5-Star revioew and great comments :)

Vurdert til 5 av 5 stjerner

Really positive experience

Really positive experience, really friendly and helpful staff, and all in all can’t fault the work they did on my car body repair! Definitely recommend

5. mai 2026
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Many thanks for taking the time to leave this great feedback and 5-Star review! :)

Vurdert til 5 av 5 stjerner

Had four wheel alignment done,great…

Had four wheel alignment done,great service and excellent staff.be back soon for air con regass.

5. mai 2026
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Thank you so much for the 5-Star review - We are pleased you were happy with our services :)

Vurdert til 4 av 5 stjerner

Very thorough and polite service and…

Very thorough and polite service and always keep the customer informed.
Ashton Rd Garage.

1. mai 2026
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Hi Terry! We are pleased you were happy with our services, thanks for taking the time to leave a 5-Star review :)

Vurdert til 5 av 5 stjerner

Regular customer

Regular customer. Always the great service

1. mai 2026
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Many thanks for the 5-Star review, Bradley :)

Vurdert til 5 av 5 stjerner

Always a friendly and professional…

Always a friendly and professional welcome from the team at Volksmaster Oldham. This time they have gone over and above for me, I had an emergency whereby I could not secure my car, I took it in for a quick bit of advice and to book ASAP, they took in my car and made time on the day to fix and make it safe again. As ever a full debrief of the work done and ensuring I was happy with that before I left. Superb personal service and value for money.

29. april 2026
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Hi Rich, many thanks for the amazing feedback and 5-Stars. We are pleased you were happy with our services and appreciate the feedback :)

Vurdert til 5 av 5 stjerner

Jordan and reception staff were…

Jordan and reception staff were knowledgeable and friendly.
The bodywork finisher and paint sprayer was very obliging and helpful.
The work done on my car was second to none - absolutely perfect.
Thank you for looking after me and my car. Highly recommend.

1. mai 2026
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Many thanks for the exceptional feedback and 5-Stars, Nikki! We are pleased you were happy with ourt services :)

Vurdert til 5 av 5 stjerner

First class as always

First class as always. I've been visiting Volksmaster since moving to Bury in 2001, having owned a couple of VW Golfs, an Audi A5 and two Audi Q7s. Very knowledgeable and helpful and experts with these cars. This time the tailgate wasn't opening on my current Q7, and the night before my visit I had a problem with the sunroof too. Took it in, they put a new lock on the tailgate fixing that issue, and resolved the sunroof problem FOC. First class & highly recommended. Prices always reasonable considering the level of expertise provided.

29. april 2026
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Hi Brian, wow what an amazing review! Thanks so much for your custom over the years as well as the great comments and 5-Star review :)

Vurdert til 5 av 5 stjerner

Really pleased as always with the price…

Really pleased as always with the price service and honesty of the guys at bury branch

28. april 2026
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Hi Craig, thanks for your 5-Star review and great comments! We are pleased you're happy with our services! :)

Vurdert til 3 av 5 stjerner

Unmatched Experitse but careless speeding on test drive

The service was exactly what I needed. I needed a Turbo actuator replacement on 2.0 TDI. Everyone was quoting crazy amounts and was saying it would take them 6-7 hours to replace it for me and had to take the turbo out for it. Volkmaster did it in 2 hours. However they did speed in my car when they took it for a test drive. Wouldn't be bothered by it but I have a blackbox installed.

24. april 2026
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Hi Hamza, we are happy to have resolved the issues your car was facing. I'm sorry to hear about the potential speeding, we are currently investigating this issue to find out what happened.

Vurdert til 1 av 5 stjerner

Golf GTD

Golf GTD, attended garage knowing that the glow plug on number 4 needed replacing, I told them. Still they insisted that they run a diagnostic test, told them over the phone it didn't need it and just wanted the work completing. Wife turned up with the car this morning as I'm in work and they ran a diagnostic test only to find what they have already been told and what we knew. she was then told to change the plug would be £80 (no doubt plus vat, so £96) and we were being charged £60 for the diagnostic (that also would probably include Vat, £72) so for the grand total of £168 I would have one glow plug changed.
Back street garage charging Dealership prices. Unable to follow clear instructions and decide to do what they want to do at the customers cost. No doubt they will try and justify their actions in a response however the facts remain a £20 glow plug at £168 is a ripoff. Save yourself and Avoid!!!
Update- As if by magic my crystal ball was right..Justification from garage, only there is a flaw to their response they didn't deal with me, they dealt with my wife and yet they state I was the one who was angry? keep digging because it's just adding to my poor experience of using your backstreet garage.

24. april 2026
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Hi Andrew, you have misunderstood every single step of the process, lost your temper and used it to make us look bad... First of all, we often carry out work without an investigation when our customer requests it. However, you did not request this, you advised that you have a warranty and wanted to claim under said warranty. No warranty company will pay for a repair without a diagnostic report, we made you aware of this and you agreed to go ahead with diagnostics. We even sent you a booking confirmation email which states this clearly as well as stating the price... which is £60 INCLUDING vat. We quoted you £64.02 including VAT to replace the glow plug, the genuine plug itself (Part number: 04L 963 319 E) is £32.52 including VAT. We added 0.3 hours labour, which is fair. Your warranty company rejected your claim and you didn't want to go ahead and became seemingly angry at us.

Edit: it's not magic, just facts. The booking confirmation was sent to your email address but you managed to miss that and fail to communicate with your wife. This is no fault of our own.

Vurdert til 5 av 5 stjerner

Absolutely amazing service

Absolutely amazing service, took my vw to them and I cannot fault them at all, had a dsg service, picked her up not long after and they’d washed and vacuumed my car for me! Really good price aswell, was expecting to be charged alot more, definitely only using this garage in future

23. april 2026
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Many thanks for the great comments and 5-Stars, Katie! We are pleased you were happy with our services :)

Vurdert til 5 av 5 stjerner

My car needed considerably more work…

My car needed considerably more work than I expected, but everything was clearly explained and I was kept fully updated on the costs throughout. The staff were friendly, helpful, and easy to deal with. The car was also cleaned before I collected it, which was a great touch. Excellent service.

22. april 2026
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Hi Harry, we understand car repairs can be stressful, especially given the unforeseen work. We are glad to have got the issues resolved and hopefully the next time we see you, it's for routine maintenace. Thank you for the 5-Star review :)

Vurdert til 5 av 5 stjerner

First experience with VolksMaster…

First experience with VolksMaster (Heywood branch), they did a few thousand pounds' worth of work on my car, initially it was in for just a full service and MOT but this escalated after they identified some critical work that needed carrying out, no doubt saving me time and money in future.

They supply a video with walk-around showing any issues and briefly explaining the reasoning. These additional items are then clearly sent in a breakdown invoice via email where you can tick on the additional work you want doing, along with the price. Once authorised the team can get on to it while the car is still with them.

I had one misunderstanding with them but it was addressed, they were very responsive and reasonable.

Car was returned washed and lightly vacuumed, though the vac was fairly cursory - large bits still on seats and the boot wasn't touched. It's a bonus most garages don't offer, but worth noting given they advertise it.

I'd use them again, I haven't driven my car yet - it just arrived back but I'll likely take it there for regular servicing in future if everything is as it should be after driving it a few hundred miles.

17. april 2026
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Thank you for choosing VolksMaster Heywood for such a significant amount of work on your car. We truly appreciate you trusting us with your MOT, service, and the subsequent critical repairs.

It’s great to hear that you found our video walk-around and digital authorization process helpful; we aim to make the repair process as transparent and seamless as possible so there are no "hidden" surprises. We also appreciate your patience regarding the misunderstanding we encountered. We believe the true test of service isn't just when things go perfectly, but how we handle things when they don’t, so we’re glad we could resolve that to your satisfaction.

Thank you also for your honest feedback regarding the valet. While we include this as a complimentary "thank you" to our customers, we clearly missed the mark on the vacuuming this time around. We’ve shared your comments with our valeting team to ensure we’re more thorough across the board—including the boot!

We look forward to hearing how the car feels after you’ve put a few hundred miles on the clock. If you need anything at all as you get back on the road, please don't hesitate to reach out.

Vurdert til 5 av 5 stjerner

Smiley reception

Smiley reception. Kept informed on progress. Latest video diagnostics gives assurance. Vehicle returned after wash and vac.

16. april 2026
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Thank you for the 5-Star review and great comments, Stuart. We are pleased you were happy with our services :)

Vurdert til 5 av 5 stjerner

Excellent garage

After being scammed by other garages. I’ve been a customer for around 9 years. Gave them a fair few vehicles over the time and never been disappointed. Their quality of work is excellent and one you won’t find at other independent garages. If I had a jet I’d probably get that fixed here too 😂😂.

11. mars 2026
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Hi Mo, thanks for the great feedback and 5-Stars! Thanks also for your continued support and custom, we really do appreciate it and it's always a pleasure to work with you! We will soon be opening Volksmaster aerospace so will let you know once it's up and running hahaha

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