I can't thank Steven within the provisioning team enough for his support once again. He continuously goes above and beyond to resolve any issue that is raised in a timely matter whilst keeping me... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I can't thank Steven within the provisioning team enough for his support once again. He continuously goes above and beyond to resolve any issue that is raised in a timely matter whilst keeping me... Vis mer
Selskapet har svart
Porting team as helpful as ever, nothing seems too big of an ask, can always expect a good interaction every time :) Hannah and Brogan always joyful on the phone too!
Selskapet har svart
We always have an easy and great experience with the number ports team. They are very quick to clear up any mistakes we may have made with the port process and then offer advice to get this sorted.
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Steven McGowan guided me on how to reclaim a number that a company had ceased by mistake with another provider. Steven took on the case and the number was made live through the Voiceflex Portal the... Vis mer
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Voiceflex is a channel-driven business. We deliver flexible and reliable communication solutions and give peace of mind that comes with working with a respected established service provider. Our portfolio includes Voice, Connectivity, Hosted Telephony, UC&C, and Cloud services. These services enable us to offer a comprehensive range of communications solutions.
PO Box 18871, B91 9DH, Solihull, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
A huge shoutout to Steven and the entire Voiceflex Porting Team! 👏
They truly worked a miracle in recovering a telephone number that had been ported away before the agreed port date.
The losing provider advised us to request an emergency restore, even though this is normally something that should be initiated by the losing provider themselves, as the number would need to be restored on their network first.
Instead of waiting for that lengthy process, Steven and the team went above and beyond. They found a way to get the number successfully ported into our account well ahead of the scheduled port date of 22 July.
This is a perfect example of what outstanding teamwork and dedication look like. They didn't just follow the process—they worked together, thought outside the box, and did everything they could to help the customer.
Kudos to Steven and the entire Voiceflex Porting Team! Your commitment, expertise, and willingness to go the extra mile made all the difference. Customers are truly fortunate to have a team like yours supporting them. Thank you for an amazing job!

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I have been working with Voiceflex for over 15 Years and they are one of the the most Helpful Parnters that I use, always very Informative and responsive. I would highly recommend.

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Sam went above and beyond to quickly solve an issue we had experience during a port we had in today.
Thanks again!

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The porting and provisioning team really deserve a raise, they’ve been the most responsive part of this process.

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Outstanding Service from Sean, always goes above and beyond, excellent Company to deal.

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Voiceflex were very helpful in sorting a difficult porting situation and their prompt and proactive help was very much appreciated.

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Sean Walsh has been a fantastic help to us over the last couple of days. He resolved a situation and kept us updated regularly. Thank you Sean :)

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terrible customer service. Nobody cares about anything. they can't even forward emails internally and ask you to email different department - this shows how little responsibility they take - if they can't do simple things like that, don't expect them to do anything more complex or care about providing great customer service! Avoid at all cost!

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Attentive to customer needs, flexible helpful and thoughtful. As well as technically gifted.

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These guys are great. Always helpful, always timely and responsive.
I wish other suppliers were as helpful as Voiceflex.

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We're new to VoiceFlex so had a few teething issues while starting up. Lasantha was a fantastic help in support and made sure we had no issues getting up and running.

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Dealt with Toby very patient and helped me through all the steeps even Handset software upgrade until we were happy with the config ang and ring patterns.
To be fair 11 out of 10 if it were possible.

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We were constantly updated and did not have to chase everyday. The staff were very knowledgeable and helpful.

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These guys go above and beyound when it comes to getting things right

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I recently encountered an issue with some numbers, and before I even had the chance to raise a ticket, their support team had already resolved it.
Their responsiveness is outstanding—tickets are handled so quickly that we know we can always rely on them to get things done efficiently and effectively.
A special thank you to Emma Webber from the Provisioning Team for the excellent support!

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Issue fixed within 5 mins of Support Case being raised, excellent service

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I want to thanks voiceflex! i am a new customer about to go into partnership with them! the support has been next level! they know exactly what they are talking about, even to the point they have knowledge or popular PBXs and can help with settings and setup. Very impressed! in particular Lasanbha! He is very good and knowledgeable. I highly recommend these guys! and a big thanks to Elliot Bennett! He is in sales but has good technical background, he issnt just trying to sell me solutions for the sake of it, they make recommendations and appropriate suggestions without being forceful.

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We have worked with Voiceflex for many years and have always found their service to be friendly an knowledgeable. They provide personal service with not automated bots, just real people :-)

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