Voiceflex Anmeldelser 

196
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I can't thank Steven within the provisioning team enough for his support once again. He continuously goes above and beyond to resolve any issue that is raised in a timely matter whilst keeping me... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Porting team as helpful as ever, nothing seems too big of an ask, can always expect a good interaction every time :) Hannah and Brogan always joyful on the phone too!

Selskapet har svart

Vurdert til 5 av 5 stjerner

We always have an easy and great experience with the number ports team. They are very quick to clear up any mistakes we may have made with the port process and then offer advice to get this sorted.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Steven McGowan guided me on how to reclaim a number that a company had ceased by mistake with another provider. Steven took on the case and the number was made live through the Voiceflex Portal the... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Teleselskap

Skrevet av virksomheten

Voiceflex is a channel-driven business. We deliver flexible and reliable communication solutions and give peace of mind that comes with working with a respected established service provider. Our portfolio includes Voice, Connectivity, Hosted Telephony, UC&C, and Cloud services. These services enable us to offer a comprehensive range of communications solutions.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

196 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(196)

46 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

A huge shoutout to Steven and the…

A huge shoutout to Steven and the entire Voiceflex Porting Team! 👏

They truly worked a miracle in recovering a telephone number that had been ported away before the agreed port date.

The losing provider advised us to request an emergency restore, even though this is normally something that should be initiated by the losing provider themselves, as the number would need to be restored on their network first.

Instead of waiting for that lengthy process, Steven and the team went above and beyond. They found a way to get the number successfully ported into our account well ahead of the scheduled port date of 22 July.

This is a perfect example of what outstanding teamwork and dedication look like. They didn't just follow the process—they worked together, thought outside the box, and did everything they could to help the customer.

Kudos to Steven and the entire Voiceflex Porting Team! Your commitment, expertise, and willingness to go the extra mile made all the difference. Customers are truly fortunate to have a team like yours supporting them. Thank you for an amazing job!

9. juli 2026
Anmeldelse skrevet uten oppfordring
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Wow, thank you so much for such an amazing review! We're so pleased Steven and the Porting Team could help get this sorted. They always go the extra mile for our customers, and it's fantastic to see their hard work recognised. We'll make sure your kind words are shared with the whole team – they'll really appreciate it.

Thanks again!

Donna

Vurdert til 5 av 5 stjerner

I have been working with Voiceflex for…15 Years

I have been working with Voiceflex for over 15 Years and they are one of the the most Helpful Parnters that I use, always very Informative and responsive. I would highly recommend.

8. juli 2026
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Svar fra Voiceflex

Hi Matt,

It's great to hear we've been able to consistently deliver the level of service you expect over the years. We really appreciate you taking the time to leave us a review and look forward to working with you for many more years to come!

Best wishes,
Donna

Vurdert til 5 av 5 stjerner

Sam went above and beyond to quickly…

Sam went above and beyond to quickly solve an issue we had experience during a port we had in today.

Thanks again!

2. juli 2026
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Hi Becca,

Thanks so much for your review! We're really pleased Sam could help get everything sorted. We'll be sure to pass your feedback on to him!

Best wishes,
Donna

Vurdert til 5 av 5 stjerner

The porting and provisioning team are ace!

The porting and provisioning team really deserve a raise, they’ve been the most responsive part of this process.

11. mai 2026
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Hi Bradd,

Thank you so much for the fantastic feedback! We’re thrilled to hear our provisioning team made such a positive impression throughout the process. We’ll be sure to pass your kind words on to them — they’ll really appreciate it!

Best wishes,
Donna

Vurdert til 5 av 5 stjerner

Outstanding Service from Sean

Outstanding Service from Sean, always goes above and beyond, excellent Company to deal.

22. april 2026
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Svar fra Voiceflex

Hi Angie,

Thank you so much for your kind feedback. We’re really pleased to hear that Sean has provided such outstanding service and consistently goes above and beyond.

We’ll be sure to share your comments with him and the wider team.

Best wishes,
Donna

Vurdert til 5 av 5 stjerner

Voiceflex were very helpful with prompt support

Voiceflex were very helpful in sorting a difficult porting situation and their prompt and proactive help was very much appreciated.

22. april 2026
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Svar fra Voiceflex

Thank you so much for your 5* review!

We’re really pleased to hear that our team was able to help resolve your porting situation and that you found our support prompt and proactive.

Best wishes,
Donna

Vurdert til 5 av 5 stjerner

Sean Walsh has been a fantastic help to…

Sean Walsh has been a fantastic help to us over the last couple of days. He resolved a situation and kept us updated regularly. Thank you Sean :)

21. april 2026
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Hi Elizabeth,

Thank you so much for your lovely feedback 😊

We’re really pleased to hear that Sean was able to support you and resolve the situation!

Best wishes,
Donna

Vurdert til 1 av 5 stjerner

terrible customer service

terrible customer service. Nobody cares about anything. they can't even forward emails internally and ask you to email different department - this shows how little responsibility they take - if they can't do simple things like that, don't expect them to do anything more complex or care about providing great customer service! Avoid at all cost!

10. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Voiceflex

Hi Mike,

I'm sorry to hear about your experience and understand how frustrating this must have been. To help me investigate and make things right, please email customerservices@voiceflex.com
with your ticket number and details of your contact.

Many thanks,

Donna

Vurdert til 5 av 5 stjerner

Attentive to customer needs

Attentive to customer needs, flexible helpful and thoughtful. As well as technically gifted.

24. februar 2026
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Svar fra Voiceflex

Hi Stuart,

We’re really glad we could help and that you’ve found us responsive.

We really appreciate you taking the time to leave this review!

Best wishes,
Donna

Vurdert til 5 av 5 stjerner

These guys are great - After 15 years, I can still say that

These guys are great. Always helpful, always timely and responsive.

I wish other suppliers were as helpful as Voiceflex.

20. februar 2026
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Svar fra Voiceflex

Hi Martin,

Thanks so much for the great review — we really appreciate it.

It’s good to hear that the team’s been helpful and responsive when you’ve needed us.

Best wishes,
Donna

Vurdert til 5 av 5 stjerner

Lasantha Kankanamge Great Support!

We're new to VoiceFlex so had a few teething issues while starting up. Lasantha was a fantastic help in support and made sure we had no issues getting up and running.

10. februar 2026
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Svar fra Voiceflex

Hi Matthew,

Thank you for the 5-star review. We’re glad Lasantha was able to support you through those early teething issues and get everything up and running smoothly.

We appreciate you taking the time to share your feedback!

Best wishes,
Donna

Vurdert til 5 av 5 stjerner

Dealt with Toby very patient and helped…

Dealt with Toby very patient and helped me through all the steeps even Handset software upgrade until we were happy with the config ang and ring patterns.

To be fair 11 out of 10 if it were possible.

26. januar 2026
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Svar fra Voiceflex

Hi Peter,

Thanks very much for your 5-star review. It’s great to hear that Toby was able to support you throughout the whole process and take the time to make sure everything was set up exactly right for you.

We appreciate you sharing your experience.

Best wishes,
Donna

Vurdert til 5 av 5 stjerner

We were constantly updated and did not…

We were constantly updated and did not have to chase everyday. The staff were very knowledgeable and helpful.

19. januar 2026
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Svar fra Voiceflex

Hi Rudy,

Thank you so much for your 5-star review! We really appreciate your kind words. We're glad to hear you felt consistently updated and didn’t have to chase for information — that’s exactly the experience we aim to provide.

Best wishes,
Donna

Vurdert til 5 av 5 stjerner

Alex was really helpful

18. desember 2025
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Svar fra Voiceflex

Thank you so much for your 5* review. We're pleased Alex was able to help you.

Best wishes,
Donna

Vurdert til 5 av 5 stjerner

I recently encountered an issue with…

I recently encountered an issue with some numbers, and before I even had the chance to raise a ticket, their support team had already resolved it.

Their responsiveness is outstanding—tickets are handled so quickly that we know we can always rely on them to get things done efficiently and effectively.

A special thank you to Emma Webber from the Provisioning Team for the excellent support!

12. desember 2025
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Svar fra Voiceflex

Hi Tiago,

Thank you so much for taking the time to share this wonderful feedback! We’re thrilled to hear that our team, especially Emma, was able to provide you with such outstanding support.

Best wishes,
Donna

Vurdert til 5 av 5 stjerner

Issue fixed within 5 mins of Support…

Issue fixed within 5 mins of Support Case being raised, excellent service

10. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Voiceflex

Thank you, Dave, for your positive feedback. We're glad we could resolve your issue quickly and provide excellent service.

Best wishes,
Donna

Vurdert til 5 av 5 stjerner

I want to thanks voiceflex

I want to thanks voiceflex! i am a new customer about to go into partnership with them! the support has been next level! they know exactly what they are talking about, even to the point they have knowledge or popular PBXs and can help with settings and setup. Very impressed! in particular Lasanbha! He is very good and knowledgeable. I highly recommend these guys! and a big thanks to Elliot Bennett! He is in sales but has good technical background, he issnt just trying to sell me solutions for the sake of it, they make recommendations and appropriate suggestions without being forceful.

28. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Voiceflex

Hi Craig,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you’re impressed with the support you’ve received, especially from Lasantha and Elliot.

We’re excited to welcome you as a new customer and look forward to a successful partnership.

Thanks again for your kind words!

Donna

Vurdert til 5 av 5 stjerner

Great provider, friendly & knowledgable

We have worked with Voiceflex for many years and have always found their service to be friendly an knowledgeable. They provide personal service with not automated bots, just real people :-)

12. november 2025
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Svar fra Voiceflex

Hi Gary,

Thank you for the wonderful feedback and for working with us over the years. We’re really glad our friendly, human support continues to make a difference. We appreciate your trust and partnership!

Best wishes,
Donna

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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