Vodafone UK - Wrexham Anmeldelser 

228
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

48 Hope Street, LL11 1BB Wrexham, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I was helped in Wrexham store by Jodi earlier this week. Jodie gave me excellent service . I have been helped by her previously and her great customer service is what retains me as a loyal Voda... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Jodi talked me through my options in changing my phone & broadband package ~ she was fully conversant with the different handset capabilities & presented everything in a friendly & understandable ma... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Needed to renew my 3 contract and Shauna managed to do this in no time at all. In addition, she arranged for extra roaming charges for when I am in Europe so great result all round! Many thanks.

Selskapet har svart


Informasjon om virksomheten


Kontaktopplysninger

  • 48 Hope Street, LL11 1BB, Wrexham, Storbritannia

4,9

Enestående

TrustScore 5 av 5

228 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(228)

42 359 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent service and support with a…

Excellent service and support with a smile.

18. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

I am so satisfied really helpful

I am so satisfied really helpful

13. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Christopher was excellent

Christopher was excellent, explained everything about Vodafone Broadband brilliantly.

4. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hey Cathy,

Thanks for the lovely review and fantastic support for Christopher.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Very very helpful.

Very very helpful.. patient..understanding and most of all listened to what I wanted

3. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hey Charlie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

The staff from Vodafone store will be so helpful and supportive …I was served by miss Melissa and she gave her best for n answering all our queries and doing our work

The staff from Vodafone store will listen to customer concern carefully and try to provide their service in all possible ways and explains their plans including data and device overall bills.

2. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

We're glad you enjoyed your experience. It's great to hear that our staff listened to your concerns and thoroughly explained our plans. Thank you for your positive feedback.

Thanks,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Very good service

Very good service

27. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hey Farrah,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

I was attended to promptly In the store…

I was attended to promptly In the store and the representative was really friendly and knew her stuff.
Thanks Melissa

24. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hey Yvonne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Wrexham shop assistant Melissa was…

Wrexham shop assistant Melissa was great sorted me out with a new Galaxy A56 phone.

22. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hey Thomas,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Jack was helpful got me the best deal…

Jack was helpful got me the best deal for my new phone

17. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Wrexham

Svar fra Vodafone UK - Wrexham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service

17. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Wrexham

Svar fra Vodafone UK - Wrexham

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Jack was very helpful and when I…

Jack was very helpful and when I thought I wouldn’t be able to get a new phone. He sorted all my problems. He had a great can do attitude

20. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hey Siwan,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Very patient

Very patient , very professional, very knowledgeable. Explained and answered all my questions. Thank you

12. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hey Temitola,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Mobile data box issue

I went in with my Vodfone mobile wifi box device not working even with a mobile data SIM inserted. As soon as I walked in Shauna asked me could she help and I explained the issue and she said take a seat and took if from there. She used her expertise and had the mobile wifi box and SIM working in no time (turned out I’d put the SIM card in wrong…!). Shauna was fantastic, took the time to help me with a smile without making me feel stupid and nothing was too much trouble. Thank you Shauna for making my day, a true credit to the store/company.

9. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hey Tina,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Jack is awesome

Jack was friendly, exceptionally helpful and very informative. Gave me nothing but good advice and did his absolute best to make sure I was comfortable with my plan and what options were available.

9. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hey,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Jack was extremely helpful in finding…

Jack was extremely helpful in finding the phone I knew I would be able to use, got me the best price for what I need. Also helped me with saying that I could possibly have de cafe coffee.

4. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hey Glyn,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Chris was really helpful and…

Chris was really helpful and professional and explained everything clearly. Went home satisfied with my new line..:)

1. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Wrexham

Svar fra Vodafone UK - Wrexham

Hey Muteisi,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Jodi always gives Excellent service

Jodi always gives Excellent service . I didn't have a lot of time to give my full review. I have been as Vodaphone customer for quite a while. Every time I need help Jodi has been there to help me.

29. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Wrexham

Hey Lester,

Thanks for the lovely review and fantastic support for Jodi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 1 av 5 stjerner

I would give a zero

I would give a zero. Was going to switch broadband and tie into a two year contract but not any more.
Started a chat tonight and attitude was appalling. Definitely had no inference skills and waad not reading what I was sending her. Really awful service and I will now never be a Vodaphone customer and will deter anyone I know from ever joining them also.
Wasted an hour of my life but I could have wasted a lot of money with that attitude and poor customer service.

28. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Wrexham

Svar fra Vodafone UK - Wrexham

Hey Lowri,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Very helpful and friendly

Chris was really helpful, knowledgeable and friendly. I would highly recommend Vodafone Wrexham.

23. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Wrexham

Svar fra Vodafone UK - Wrexham

Hey,

Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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