Venkata was very helpful in answering my queries regarding my iPhone15. He knew what to do and explained the processes to me in simple language Andrew
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Beliggenhet
Bytt filial42 Queensway, SG1 1EE Stevenage, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have been with Vodafone for 25 years. Always been extremely happy with service. Particularly knowing I can call in and ask for advice anytime. Was served by Glenn today who was very helpful, exp... Vis mer
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Glenn was really helpful and explained everything so clearly. He was cheerful, pleasant to talk to yet professional. I would recommend Vodafone stevenage to anyone buying a new phone.
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I had an issue with my Esim not transferring to my new iphone. I am 28 years old and this was a massive issue because the internet is a necessity. I tried going to Vodafone online but they were no hel... Vis mer
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Informasjon om virksomheten
Om Vodafone UK - Stevenage
Skrevet av virksomheten
Kontaktopplysninger
42 Queensway, SG1 1EE, Stevenage, Storbritannia
4,9
Enestående
292 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The worst level of service experienced since the dinosaurs era
The level of service was just so terrible, walked into the store and no sense of acknowledgment of my presence for over fifteen minutes, I know they can claim they where busy but common sense dictates you acknowledge and say you would be right by to attend once you are through. Very very poor service, made me regretted walking in or even been a customer of such establishment.
16. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Stevenage
Hi Mr adewale,
It's disappointing to hear what's happened when you've visited the store. It's not the service we expect for our customers. I hope we can turn this around one day for you in the future.
We're here to help if you ever need any help. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Gertrude offered amazing service and…
Gertrude offered amazing service and was extremely helpful. She explained everything to me and I was so glad I could arrange my new phone face to face and stay with Vodafone.
13. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Stevenage
Hey Jo,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Gertrude was very knowledgable and very…
Gertrude was very knowledgable and very helpful. Excellent service
13. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Stevenage
Hey Pam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very good service
Gertrude was very helpful, took the time to explain the different options and wasn't pushy to get the sale.
13. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Stevenage
Hi Nicola,
Thanks for your feedback regarding Gertrude, we really appreciate you taking the time to leave us a review and are glad you had a good experience.
If you need any help in the future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Jordan very helpful
Jordan very helpful, explaining new phone. Happy with information given, bought new phone, thank you.
12. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Stevenage
Hey Gloria,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good sense of humour lovely lady…
Good sense of humour lovely lady Gertrude help me so much explained all my options
11. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Stevenage
Hey Daniel,
Thanks for letting us know what an amazing job Gertrude did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jordan has been Fantastic seem less up…
Jordan has been Fantastic seem less up grade world informed . I left it 3 years as afraid to go and do anything .i really do not know why having I haven’t visited sooner.
4. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Stevenage
Hi Caroline,
It's lovely to hear Jordan and our colleagues in store have helped with your upgrade.
If you ever need any help, please message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Svar fra Vodafone UK - Stevenage
Hey Clair,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Glenn is the best
Glenn was verry helpfull, i had no clue about my contract and how it works.
Glenn explained it all to me and i managed to get a new phone, he set it up for me and transferred all my info across.
30. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Stevenage
Hey Janya,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from Joao
Great service from Joao, I had lots of questions and he was very helpful and informative!
30. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Stevenage
Hey Kassandria,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jordan was a very helpful polite man
Jordan was a very helpful polite man, very patient and very knowledgeble.
28. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Stevenage
Hi Nicola,
Thanks for reviewing and sharing this great feedback for Jordan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jordan was Very helpful sorted…
Jordan was Very helpful sorted everything out for me.
28. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Stevenage
Hey Mark,
Thanks for reviewing, and sharing your feedback for Jordan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Had so much trouble with my phone.not…
Had so much trouble with my phone.not very technical,Glenn was brilliant and knew exactly what l needed,had a 2nd visit and sorted it out completely, amazing got stay in stevenage for my phone needs .
28. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Stevenage
Hi Jenny,
Thank you for taking the time to review, and share this feedback for Glenn.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very friendly service from Gertrude
15. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Stevenage
Hi Jacky,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Went to the Vodafone shop and saw Joao…
Went to the Vodafone shop and saw Joao very kind and explained everything in detail. Happy with the service
11. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Stevenage
Hi Laila,
Thanks for sharing your kind words and feedback for Joao.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Helpful
Helpful, friendly knowledgeable agent - only took an hour to get a new phone
11. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Stevenage
Hi Adrian. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anil was very helpful
Anil was very helpful. Arranged a fantastic deal which I was very pleased with.
8. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Stevenage
Hey Bethan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The day my internet went.
I had an issue with my Esim not transferring to my new iphone. I am 28 years old and this was a massive issue because the internet is a necessity. I tried going to Vodafone online but they were no help and made the problem worse. I considered admitted myself into hospital because to my understanding there is free Wi-Fi and the thought of being without made me shake lol. I decided to put on my big boy pants and go to the Vodafone shop in Stevenage. I was greeted by a younger gentleman who solved my issue in less than 15 minutes. There were two people working in the store, and they were very helpful and approachable. I had a really pleasant visit.
5. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Stevenage
Hi Bradley,
I'm sorry to hear the initial issue you faced and I'm glad to hear it's now working.
Thanks for sharing this lovely feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Gertrude has been amazing and very…
Gertrude has been amazing and very helpful. I will always use Vodafone
1. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Stevenage
Hey Yvonne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jordan helped massivly today in getting…
Jordan helped massivly today in getting me a sim only contract due to my reception with my previous provider
Great service
1. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Stevenage
Hey Ahmed,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.