Vodafone UK - Southampton West Quay Anmeldelser 

402
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

Su11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

TK in Southampton was really helpful. Finding the right mobile and broadband contracts that suited us. Informative, respectful and patiently guided us through the transfer from our old provider. My w... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Alessia was amazingly helpful when setting up my daughter first phone and spent time Explaining sim only bundles and getting us the right deal. Super friendly and great with kids. Would highly recomm... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough

Selskapet har svart


Informasjon om virksomheten

  1. Mobilnettleverandør
  2. Mobiltelefonforhandler
  3. Nettleverandør
  4. Telefon- og internettjenester
  5. Teleselskap

Om Vodafone UK - Southampton West Quay

Skrevet av virksomheten

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Kontaktopplysninger

  • Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, Storbritannia

4,9

Enestående

TrustScore 5 av 5

402 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(402)

41 511 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Sam in West Quay Vodafone was really…

Sam in West Quay Vodafone was really polite and helpful would definitely recommend.

1. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Southampton West Quay

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Sukhvinder was amazing in the shop…

Sukhvinder was amazing in the shop sorting mu home WiFi out

24. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Southampton West Quay

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Harry was amazing

Harry was amazing, reassuring, helpful, calm manor, thanks for your help,

17. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Southampton West Quay

Hey Laura,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Expert advice

The advisor (Davey) was super helpful, he was really patient in answering a ton of questions related to the best phone for my needs, and looking at my data and minutes usage, recommending an appropriate package. Great advice!

16. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Southampton West Quay

Hey Em,

Thanks for the lovely review and fantastic support for Davey.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

The best customer service with Jake.

The customer service with Jake. Booked appointment for replacement battery but left with a new mobile. Best decision made. Jake was a true professional. Spoke through in detail every thing I needed to know. Answered every question I asked. A true gentleman and so very patient. He definitely knows his stuff when it comes to mobile phones. He is an absolute asset to the Vodafone shop. I left the shop feeling very happy with the choice of mobile chosen. Thanks to Jake. Fantastic customer satisfaction.

15. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Southampton West Quay

Hey Cecelia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Alessandro was very kind.

14. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Southampton West Quay

Hey Doc,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Alessia-very helpful

14. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Southampton West Quay

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

I wanna say thank you Alessia for her…

I wanna say thank you Alessia for her excellent service!

13. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Southampton West Quay

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alessia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Everything was explained perfectly by…

Everything was explained perfectly by Alessia very clearly and professionally

12. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Southampton West Quay

Hey Ron,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Chloe was really helpful and…

Chloe was really helpful and understanding

11. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Southampton West Quay

Hey LB, ​

Thanks for the lovely review and fantastic support for Chloe. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Rachel

Rachel
Today I went to Vodafone store in Southampton, one girl Rachel attended to me , she helped me a lot , she gave me good advice and good customers service
She is the best , I am very happy for her . She is listening to me everything and she is best
Thank you

10. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Southampton West Quay

Hey Gurmeet,

Thanks for the lovely review and fantastic support for Rachel.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Alessia was very nice and kind

Alessia was very nice and kind, helping me with my queries. Amazing customer experience !

9. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Southampton West Quay

Hey Cristian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

sam was an absolute delight helping me…

sam was an absolute delight helping me transfer phones and setting up new contracts

8. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Southampton West Quay

Hey Richard,
 
Thanks for the lovely review and fantastic support for Sam.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 3 av 5 stjerner

Rachel was very helpful but the fact…

Rachel was very helpful but the fact that I can’t use my Blue Light discount in store when I upgrade and trade in isn’t very good in my view. It means I loose my 20% discount.

Not happy

8. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Southampton West Quay

Hey Sarah,

Thank you for taking the time to share your feedback. We’re really pleased to hear that Rachel was able to assist you, but we’re sorry to learn of your disappointment regarding the Blue Light discount not being available in‑store for upgrades and trade‑ins. We completely understand how frustrating it must feel to miss out on your 20% discount.

Your comments are very valuable to us, and we’ll make sure they’re shared with the relevant team so we can review how we handle discount eligibility in these situations. In the meantime, if you’d like us to look into your specific case further, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Amazing service

Harry solved my problem with super technical no how. Amazing service.

7. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Southampton West Quay

Hey David,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Alessia was very helpful and lovely…

Alessia was very helpful and lovely manners. Thank you.

6. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Southampton West Quay

Hey Sally,

Thanks for the lovely review and fantastic support for Alessia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Kam was exceedingly helpful and…

Kam was exceedingly helpful and patient. He ran through all the options for airtime contracts with me for 2 phones to upgrade staying past his finish time to complete our orders.

3. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Southampton West Quay

Hey Matt,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

iPhone

Kaz sales advisor

3. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Southampton West Quay

Hey Fabian,

Thanks for the lovely review and fantastic support for Kaz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Great experience

Quick and easy. Rachel was very helpful

3. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Southampton West Quay

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Sam was amazing

Sam was amazing...polite professional..above and beyond to help resolve my problem...thanks sam.

2. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Southampton West Quay

Svar fra Vodafone UK - Southampton West Quay

Hey Susan,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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