I recently upgraded my phone and continued my contract within the Poole store and also took on an additional line.The young man named Archie was very helpful throughout the process as well as being a... Vis mer
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Beliggenhet
Bytt filial2 Kingland Crescent, BH15 1TB Poole, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Visit to Poole shop, & once again Dan B has given excellent service !! Very knowledgeable, helpful , knows what he's talking about but above all honest, trustworthy, friendly ..well done ! Wou... Vis mer
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I had a really great experience with the Vodafone team! Kim was absolutely amazing — she helped me sort out both my broadband and SIM card quickly and without any hassle. Archie is also super friendly... Vis mer
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Dan is always very helpful. We never feel rushed, he is very friendly and honest. We are trusting him and recommend to everyone to speak with him. Also, we are generally happy with being customers wi... Vis mer
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Informasjon om virksomheten
Om Vodafone UK - Poole
Skrevet av virksomheten
Kontaktopplysninger
2 Kingland Crescent, BH15 1TB, Poole, Storbritannia
4,8
Enestående
147 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Dan the man got me properly sorted with…
Dan the man got me properly sorted with a better plan that also saves me a few quid. Great job :)
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Poole
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Very efficient service from Mel and…
Very efficient service from Mel and Gary, sorted out our issues immediately! Excellent. Thanks very much
30. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Poole
Hey Dawn,
Thanks for the lovely review and fantastic support for Mel and Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very patient and professional highly…
Very patient and professional highly recommend
19. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Poole
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Dan B
Dan
He was soo helpful and patient with finding the best deal for me. He also took time to answer all my questions and helped me set up my new phone which I truely appreciated.
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Poole
Hey Victoria,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Zoe is really helpful thank you
Zoe is really helpful thank you
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Poole
Hey Ramisha,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Zoe and Lucie
Zoe and lucie were fabulous. Highly recommend Vodafone Poole :)
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Poole
Hi Andy, thank you so much for your wonderful review and the amazing support you’ve shown for Zoe and Lucie, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Zoe in vodaphone Poole helped us out…
Zoe in vodaphone Poole helped us out today! She was very friendly and helpful. She let us know about the app, payments and opportunities to upgrade. Highly recommend popping in <3
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Poole
Hi Jon, thank you so much for your wonderful review and the amazing support you’ve shown for Zoe, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Very good service
Very good service . Very informative and got me a great deal . Very friendly and helpful staff. Would definitely go back
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Poole
Hey Andrew,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mel got me a good deal and good service
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Poole
Hey Zoe,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited your Poole shop last Saturday…
I visited your Poole shop last Saturday and was spoken to by one of your customer service person (he was the only large person on duty that day). I was there to query about lowering monthly cost. But I also had my eye on the latest iPhone to upgrade. Your employee's respond was more of an insult than anything helpful, nor encouraging. His reply was, and said in a very loud voice, 'so you're looking to lower cost but want an expensive handset replacement' -- this he said coupled with a belittling scoff. It was embarrassing, given the presence of known customers in the shop that day too. Is that how your people are trained? Is that how they are supposed to respond to customers? I have been a loyal customer to you; so much so that I got my child's account opened with you, and my broadband is with you -- not just because of cost-saving but because I believe Vodafone to have an excellent customer service people that I can talk to without judgment, without derision.
My plan is due to end on the 13th. I am reassessing my position with you in regards to the aforementioned incident.
6. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Poole
Hello Sabrina,
I'm really sorry to hear that your experience with our customer service hasn't met your expectations. We aim to provide helpful and respectful support at all times.
Please reach out to us with more details, so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider. You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Svar fra Vodafone UK - Poole
Hey Jonathan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Archie was Very helpful and kind to an…
Archie was Very helpful and kind to an old soul
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Poole
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
ARCHIE provided exceptional assistance…
ARCHIE provided exceptional assistance with our transition, ensuring a welcoming experience throughout the waiting period and streamlining the entire process. The information provided was easily comprehensible, and the explanations were remarkably clear. We extend our sincere gratitude for all your efforts.
26. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Poole
Hey Dana,
Thanks for the lovely review and fantastic support for Archie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Steve was very helpful today when doing…
Steve was very helpful today when doing an upgrade.
23. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Poole
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dan b
Dan was very helpful & patient. Listened to what I needed & acted on this info.
21. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Poole
Hey Liz,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan B
I was served today by a gentleman under the name of Dan B he was very professional in his service and attitude! He couldn’t have helped any more than he did! I will be telling my family and friends to see Dan in Poole
20. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Poole
Hey Jacob,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan was very helpful and great service
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Poole
Hey Steven,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Steven was so friendly and helpful with…
Steven was so friendly and helpful with helping us sort out closing an account after a recent bereavement. Vodafone should be proud to have such a lovely team member.
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Poole
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
I had a really great experience with Kim
I had a really great experience with the Vodafone team! Kim was absolutely amazing — she helped me sort out both my broadband and SIM card quickly and without any hassle. Archie is also super friendly and made the whole process smooth and welcoming. Really appreciate the excellent customer service from all of them. Highly recommend!
26. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Poole
Hey George,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb support from Kim
Superb support from Kim . Lucie was also very helpful !
I recommend this store
26. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Poole
Hey Pat,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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