Vodafone UK - Penzance Anmeldelser 

169
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Maddi was super helpful! Patient, listened to our needs and saved us £5 p/m on our broadband as well as sorting our requirements for holiday travel. Thank you Maddi!

Selskapet har svart

Vurdert til 5 av 5 stjerner

I came into the Penzance store after dropping my phone. Matt pointed out I was due an upgrade, patiently helped me select the right plan and helped me set up my new phone. He turned a disaster into a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Hollie was absolutely lovely. She made the whole process smooth and friendly, and I really appreciated that she gave me different options to choose from, as I’d like to try something different. She di... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... Vis mer

Selskapet har svart


Informasjon om virksomheten


Kontaktopplysninger

  • 14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, Storbritannia

4,9

Enestående

TrustScore 5 av 5

169 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(169)

40 120 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great experience in the store with…

Great experience in the store with Hollie and Matt

26. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Penzance

Thanks for your five star review, Richard! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Really helpful advice from Holly and…

Really helpful advice from Holly and saved me money

26. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Penzance

Hello, Sharon,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Matt the store manager is brilliant

Matt the store manager is brilliant. He really went the extra mile too help me get my fibre broadband sorted.

21. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Penzance

Hi Josefine,

Thanks for your review for Matt. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Vurdert til 5 av 5 stjerner

Let me know please

Can someone let me know if Matt is working Saturday 8th feb please

2. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Penzance

Hi Lee. As we don't have access to your account or details via this review based platform, we're unable to answer your question. If you're referring to a store advisor, we would advise popping in and asking a member of the team https://vodafone.uk/storeuk. If you're referring to an advisor over the phone, on Live Chat or social media, we won't have access to this information.

Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Dan was so helpful and explained…

Dan was so helpful and explained everything I asked about .

24. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Penzance

HI Tina,

Thanks for the great feedback for Dan, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Dan was very knowledgeable and helpful

Dan was very knowledgeable and helpful. Has represented Vodafone admirably. Would definitely recommend. Thank you.

22. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Penzance

Hi Anita. Thank you for your review for Dan. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Dealt with Matt helping set up my new…

Dealt with Matt helping set up my new phone. Can't thank him enough for sorting my phone out. My lifeline is back

19. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Penzance

Hi Andrew,

It's great to see you had such a positive experience with Matt. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Matt was fantastic saving me some money…

Matt was fantastic saving me some money and got a new phone. Can't thank him enough for helping me

17. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Penzance

Hi Hilary,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Matt saved me money and got me a better…

Matt saved me money and got me a better deal ! Fantastic

30. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Penzance

Hi there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service, they seem to go the extra mile to get the best value when upgrading contracts. I dealt with Matt Chapman in the Penzance branch who was extremely helpful and professional on two different occasions. Would highly recommended.

29. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Penzance

Hey Guy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Dealt with Matt J the manager

Dealt with Matt J the manager. Saving me money and great customer service

12. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Penzance

Hi Jane,

Thanks for your 5-star review for Matt. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Vurdert til 5 av 5 stjerner

Came In With a general query

Came In With a general query, left happy. Can't thank the penzance store enough

31. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Penzance

Thanks Jowan, it 's good to see out in-store team were so helpful.
Thanks, he Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Came in after a new upgrade as my…

Came in after a new upgrade as my iPhone was too chunky. Saw Matt Jones who advised on a pixel 8! Can't wait to try

26. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Penzance

Hey Margaret, Thanks for reaching out about the awesome service you received from Matt. Hope you love your new phone. All the best, The Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Came in as phone had broken

Came in as phone had broken, new phone sorted quickly by Matt J the manager. Excellent service

21. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Penzance

Svar fra Vodafone UK - Penzance

Hello, Raymond,

Thanks for letting us know what an amazing job Matt did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

All 3 members of staff were great

All 3 members of staff were great. All 3 of them worked on the upgrades for our phones and were amazing throughout. Sorting phones can be stressful. These guys made it a breeze! Thank you

5. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Penzance

Hi there,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with our staff members.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

One of the mats was amazing great…

One of the mats was amazing great service

5. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Penzance

Svar fra Vodafone UK - Penzance

Hi Ashley,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Matt was extremely helpful and provided…

Matt was extremely helpful and provided clear and accurate advice. Highly recommend

1. august 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Penzance

Hi Roger,

Thank you for your review and feedback for Matt.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Helpful and knowledgeable

Helpful and knowledgeable, great all round, both Matt’s were great

26. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Penzance

Hey Daniel,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Sophie did an amazing job with us today…

Sophie did an amazing job with us today very helpful 10/10

18. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Penzance

Hi Blossom,

Thank you for taking the time to review and sharing this feedback for Sophie.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Really impressed by Matt in the…

Really impressed by Matt in the Penzance store. A few months ago he gave me info and today I returned to swop over my provider. Professional and friendly service not like a robot!

14. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Penzance

Svar fra Vodafone UK - Penzance

Hi Angela,

We appreciate your feedback and kind words about Matt. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv