The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Vis mer
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Beliggenhet
Bytt filial224-226 High Street, BR6 0LS Orpington, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great experience - Jess was really friendly and helpful and ensured I had a great deal for my new phone and contract. Thanks Jess - you made the process really smooth and seamless!
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We had a complicated case with multiple numbers and plans… but Edward was absolutely amazing! He made it so simple and was very helpful and enterprising to ensure we have good value, great customer se... Vis mer
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Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... Vis mer
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Informasjon om virksomheten
Om Vodafone UK - Orpington
Skrevet av virksomheten
Kontaktopplysninger
224-226 High Street, BR6 0LS, Orpington, Storbritannia
5,0
Enestående
302 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ethan was very helpful helping me save…
Ethan was very helpful helping me save money and move off pay as you go and get a new phone
9. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Orpington
Hey Karen,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward
Edward was extremely helpful he explained it all to me because I’m not familiar with any of it. He was efficient friendly and gave sound advice
8. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward
Edward helped me out upgrading my device. Trading in the device, I could pay off my current device and get a new one! Amazing service, great team
8. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Orpington
Hey Shpetim,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Extremely helpful service
Extremely helpful service. I was offered a much better deal and was helped with the process. Everything was explained clearly. Much appreciated.
8. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward
Edward helped me out with a good deal on my sim card. Great service and very friendly. Thanks
6. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Orpington
Hey Elena,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great team
I attended Orpington Vodafone on two Saturdays one to purchase a new phone for my mum and second to collect. Both times were a lovely experience with all the team supporting. The young guy I bought the phone with was super helpful and got the best deal for my mum. The second time today we speak to Edward, who was super helpful and even checked my phone to make sure I was getting the best deal. I will definitely be back in again in March to sort my contract out and recommend the whole team in the Orpington branch. Thank you all so much.
5. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Orpington
Hey Melissa,
Thanks for the lovely review and fantastic support for Edward. It is always a pleasure to receive such positive feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ethan gave excellent service
3. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Orpington
Hey Idelle,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward
Edward was fantastic setting up my new phone and explaining how it works. Also got my data across
2. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Orpington
Hi Lynda,
Thank you so much for your wonderful review and the amazing support you’ve shown for Edward —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Edward
Came into the store needing assistance with my files. Wasn't getting a lot of help at the bank. Edward was fantastic and explained everything as well as letting me know when I can upgrade
2. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Orpington
Hey Catherine,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Henry and Edward
Came in with an issue raised by a third party. Lots of back and forth. Came into the store and was served by Henry. He helped me out and was fantastic. I was then served by Edward who explained everything and got me on a plan that worked for me. Thanks guys!
1. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Orpington
Hey Frederick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward
Helped me get my calls coming through again. Issues with the most recent update. Fantastic service. Edward came back off his break early which I do appreciate
24. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Orpington
Hi. Amazing to see you're happy with the service you've received from Vodafone and Edward. Thank you for taking the time to tell us too.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
After my visit with Edward I can compliment him on his patience, expertise and giving me the right advice regarding my contract. 10/10 on patience, personality and expertise.
24. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Orpington
Hi Maureen. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
I came into store today to get help with my upgrade. Edward from the orpigton branch was very helpful and factual. I was trying to match a previous quote given to me from Tesco's unfortunately it could not be match after looking for deals for a while:( Thank you for your help Edward.
17. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Orpington
Hi Shevonne. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Excellent service from a very pleasant young man, Edward. He was very patient with us oldies and we appreciated his knowledge and expertise in getting both me and my husband the plans we needed at a good price.
17. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Orpington
Hi Linda. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Super helpful, took the time to walk me through the different options and suggest a plan that works for me. Saved time for me on multiple visits till we could finalise my phone contract (due to trade ins etc.)
15. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Orpington
Hi Kemi. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Demi has always been exceptionally…
Demi has always been exceptionally helpful with any problem I have gone into the store with. And got the problem solved. Excellent service.
15. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Orpington
Hi Geraldine. Thank you for your review for Demi. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Henry this…
Excellent service from Henry this morning! 100%
9. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Orpington
Hey Marcia,
Thanks for the lovely review and fantastic support for Henry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Demi was so patient and so helpful when…
Demi was so patient and so helpful when I bought a new phone. She explained everything in a way that I could understand. I felt that she really understood my needs
9. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Orpington
Hey Linda,
Thanks for the lovely review and fantastic support for Demi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Henry was very helpful
Henry was very helpful , I was happy with his services.
6. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Orpington
Hi Sudha, we are pleased to hear about your fantastic experience. It's great to hear Henry was helpful and delivered an excellent service. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
I wish to express my gratitude for the…
I wish to express my gratitude for the exceptional service I received today from Edward Watts.
I had been encountering issues with my phone and was unable to resolve personally.
Edward was an absolute pleasure to deal with from the moment I entered the Orpington branch.
He was highly professional, attentive and very friendly with a genuine desire to resolve my issue which he did with the minimum of fuss.
He addressed matters in a very swift and courteous manner and whilst at the branch managed to source a fantastic new deal for me saving me over 50% in billing cost per month.
I spent 20 years in sales and his product knowledge and customer care standards were first class.
I have always subscribed to the view, ‘ people by people first ‘ from a customer perspective and this is what really impressed me about him within 30 seconds.
It was a joy to deal with him and I left the branch exceptionally happy and more than satisfied by the service I received from this staff member.
I am sure he fits the exact profile of your company and I feel sure he has the qualities to enjoy a very successful career with Vodafone.
Kind regards
Kevin Mills
5. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Orpington
Hi Kevin.
We appreciate you sharing your experience. We're happy to hear that you received exceptional service and that your issue was resolved efficiently. It's great to know the team member's professionalism, attentiveness, and product knowledge stood out and that you were able to find a new deal.
We value your feedback,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.