It was a really good experience popping into the store today. Shalini was very helpful with my upgrade and found the right deal I was looking for. Also knowing I can get additional sims if I need them... Vis mer
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Beliggenhet
Bytt filialUnit 23 Garrick Lane , The Old Market, HR4 9HU Hereford, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Sam is an awesome dude that properly and thoroughly explained to us the nitty gritty stuffs for our phones. Made it fun and exciting experience. Keep it up man and best of luck! And cheers to Vodafone... Vis mer
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Such lovely customer service here! Brad has been nothing but helpful he was such a star and made the whole process so easy! Will definitely continue to use Vodafone and will always look out for Brad!!... Vis mer
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The team at Vodafone Hereford are always helpful, knowledgeable and good-spirited. The employee who helped me during my last visit did so with a clear explanation of my new broadband contract in a... Vis mer
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Informasjon om virksomheten
Om Vodafone UK - Hereford
Skrevet av virksomheten
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktopplysninger
Unit 23 Garrick Lane , The Old Market, HR4 9HU, Hereford, Storbritannia
4,9
Enestående
373 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very helpful gents
Very helpful gents, Sam and Dale were spot on, Can't fault it 👍
20. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hereford
Hi Tim. Thank you for your review for Sam and Dale. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to Vodafone today to sort out a…
Went to Vodafone today to sort out a new contract Brad was there and happy to help. He ran though everything and made sure I understood the new phone plan.
Thanks .
20. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hereford
Hi Lee. Thank you for your review for Brad. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Imagen and Sam were extremely helpful…
Imagen and Sam were extremely helpful and everything went smoothly.
Thank you
16. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hereford
Hi there,
Thanks for sharing this positive feedback with us.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Issue with Roaming
Duane, Fil and Simon have all helped me fix an issue with my mobile data not working since coming back off holiday. It has been extremely frustrating but they've been so helpful in resolving the issue.
Thankyou guys!
12. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hereford
Hi there Cecilia,
We're so happy to hear that your issue was resolved promptly and you had a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Bradley and Sam did super…
Bradley and Sam did super job...upgraded my phone and broadband in quick time...both lovely and friendly and knowledgeable...Great service thank you
12. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hereford
Hi Sharon,
Thank you for taking the time to highlight what a great experience you had.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great service from Brad,
Great service from Brad,
Went through options and found me an even better deal than expected! Thanks!
10. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hereford
It's always good to read such complimentary feedback for one of our team Becky 😊
Thanks for your feedback, The Vodafone Social Media Team
Engaging,funny,knowledgeable customer…
Engaging,funny,knowledgeable customer service. A star that should be appreciated
29. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hereford
Hi Elizabeth, This is great to see and just how we want our customers to feel when they visit us.
Thanks for your awesome review, The Vodafone Social Media Team
Fil was able to help with the technical…
Fil was able to help with the technical side of my enquiries, he was was also able to provide me with great information on airtime and new handset deals
24. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hereford
Hey Richard, It's great to see Fil took their time to find you the best available deal.
Thanks, The Vodafone social Media team
Excellent customer service
I recently switched from O2 to Vodafone at the store in Hereford and Givvi sorted it all out for me in under half an hour. She was very knowledgeable and very friendly, and she worked with me to find a package that fit my needs.
I recently returned to switch my home broadband to Vodafone. I was looked after by Imogen and I found the experience just as smooth as before. She was able to save me over £10 a month vs my current broadband bill so I'm very pleased. Credit also to Charlie who made us feel very welcome and supported while we were there.
24. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hereford
Hello,
Thanks for taking the time to leave a review. It's lovely to hear about the positive experience which you've had from Givvi, Imogen, and Charlie.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
i went into the hereford store to get…
i went into the hereford store to get help with my gcube as it wasnt working
duane and fil were very helful in fixing it and got workingno problem
25. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hereford
Hi Laura,
Thanks for sharing this 5 star feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Charlie is great 4the company .no.s ere…
Charlie is great 4the company .no.s ere job inside and out.shames she leaving.good at making customers happy
23. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hereford
HI Perry!
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Brad upgraded me to the right package…
Brad upgraded me to the right package that best suites me. Thank you for your time brad
21. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hereford
Hi Terry,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Duane was very helpful
Duane was very helpful in resolving my SIM issue. I spent hours trying to resolve this issue over the phone but to no avail, I came into the store and Duane sorted it out in minutes.
He was training a young lad called Sam. Good luck, you're doing great!
20. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hereford
Hi Alex,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Staff was very polite
I was helped by Simion and Imogen @ Hereford Vodafone Store. Staff was very polite, and very good to explain our options.
20. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hereford
Hi Nicolina,
This is lovely feedback for Simion and Imogen. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Brad was excellent in helping set our…
Brad was excellent in helping set our contracts up. Thank you brad
19. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hereford
Hey Lynda,
We're delighted you had a 5 star experience! Thank you for your review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Charlie has been amazing
Charlie has been amazing. What a pleasant lady. Nice to know you have staff like her. Definitely a keeper.
14. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hereford
Hi Caroline,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Simon was brilliant and very helpful
14. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hereford
Hi Helga,
Thanks for sharing this positive feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Brad and Duane were excellent
Brad and Duane were excellent and very friendly. They helped me resolve my signal issue quickly.
12. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hereford
Hi Alan,
Thanks for your review for Brad and Duane. It's great to hear how friendly they were. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Givi was really helpful and sorted my…
Givi was really helpful and sorted my new phone out for me, couldn’t do enough to help
13. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hereford
Hi Daniel,
This is a great review for Givi. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Super impressed with Givvi
Super impressed with Givvi, she helped me get the best deals that were suited to me. Charlie helped throughout, always happy to see her!
8. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Hereford
Hi Aj,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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