Vodafone UK - Hartlepool Anmeldelser 

198
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I went to the Hartlepool branch of Vodafone, my mobile had lots of viruses. I saw a young gentleman called Lewis, he was very good, he sorted my phone out and explained things properly. He was polit... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I called in today for some advice on using my vodaphone account abroad( roaming charges/data and battery usage abroad etc) Spoke with Mellisa who explained everying and even took time to write down so... Vis mer

Selskapet har svart


Informasjon om virksomheten


Kontaktopplysninger

  • 192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Storbritannia

4,9

Enestående

TrustScore 5 av 5

198 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(198)

42 866 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Had a problem with my iPhone

Had a problem with my iPhone. After a couple of visits to this Vodafone shop my issue was finally sorted. Big shout out to Melissa and the manager for their assistance.

12. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Hartlepool

Svar fra Vodafone UK - Hartlepool

Hey Alison,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Melissa and the manager.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Topping up

Visited this store today and spoke to Sandra. I am a self confessed techno phobe. Excellent customer service from Sandra with her explanation about topping up a pay as you go phone.
I will be visiting again when I need broadband.

12. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Hartlepool

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Sandra Hartlepool

Sandra was extremely helpful and managed to sort us out with a fantastic new phone and deal. Thanks very much Sandra at Hartlepool!

12. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Hartlepool

Hey Rebekah,

Thanks for the lovely review and fantastic support for Sandra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Whole process was quick and efficient

Whole process was quick and efficient

11. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Hartlepool

Svar fra Vodafone UK - Hartlepool

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Brilliant service from Ryan been seeing…

Brilliant service from Ryan been seeing him for years and always had great service

7. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Hartlepool

Hey Gillian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Lost data

Lost all data on phone, Sandra found everything and downloaded onto new phone, went out of her way to help nothing was a trouble for her

7. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Hartlepool

Svar fra Vodafone UK - Hartlepool

Hey Colin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Amazing service from Ryan in hartlepool…

Amazing service from Ryan in hartlepool sortin my sim out

7. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Hartlepool

Svar fra Vodafone UK - Hartlepool

Hey Roy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

I had a good experience with chloe…

I had a good experience with chloe today sorting out my broadband and fone plan today very satisfied with my deal thank you.

5. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Hartlepool

Svar fra Vodafone UK - Hartlepool

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Massive thank you to Chloe for setting…

Massive thank you to Chloe for setting up my new phone

4. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Hartlepool

Svar fra Vodafone UK - Hartlepool

Hey Mary,

Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Just saw ryan very polite guy made us…

Just saw ryan very polite guy made us laugh
Went through everythink with me to do with the phone amazing guy

1. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Hartlepool

Svar fra Vodafone UK - Hartlepool

Hey Bonez, ​

Thanks for the lovely review and fantastic support for Ryan. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Great service from Ryan sorting my…

Great service from Ryan sorting my upgrade out 5star

25. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Hartlepool

Svar fra Vodafone UK - Hartlepool

Hey Chloe,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Great customer service

Calm, relaxed and helped with every information needed
Elizabeth was very helpful

25. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Hartlepool

Svar fra Vodafone UK - Hartlepool

Hey Paramole,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

excellent service from chole very…

excellent service from chole very helpful and smiley

21. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Hartlepool

Svar fra Vodafone UK - Hartlepool

Hey V,

Thanks for the lovely review and fantastic support for chole.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

It was very good and nice

It was very good and nice, I really became happy from your attention.

15. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Hartlepool

Svar fra Vodafone UK - Hartlepool

Hey Nasir,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Just been and upgraded our payment…

Just been and upgraded our payment plans was served by Chloe and Tiff.
Great service, all our plans updated and information recieved for home broadband.
Nice to be told we where Chloes first customers being overseen by Tiff. Great service by both young ladies very helpful and great communicators. Well done happy customers.

David W: Hartlepool

14. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Hartlepool

Svar fra Vodafone UK - Hartlepool

Hey West,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Experts!

Couldn't be happier with the experience I received. I came in completely baffled by technology, It makes me feel very embarrassed. I spoke with Tiff and sidra who put me completely at ease and talked me through everything clearly. I left a happy camper!

14. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Hartlepool

Svar fra Vodafone UK - Hartlepool

Hey Marc,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Always great service offSandra came in…

Always great service offSandra came in for a query got the new pixel 10 happy as always with her exerlent service

14. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Hartlepool

Svar fra Vodafone UK - Hartlepool

Hey Robin,

Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

So happy with my new contract Sudra…

So happy with my new contract Sudra Ryan helped explain everything and set up my sim

13. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Hartlepool

Svar fra Vodafone UK - Hartlepool

Hey Hayley,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Popped into the store today for a new…

Popped into the store today for a new phone. was greeted by Ryan the assistant store manager, he was a friendly, welcoming chap. I couldn’t fault a thing he done, he got me a great deal on my new phone and helped me with my other devices from there shop. Massive thumbs up to Ryan and all the staff working the Hartlepool store :)

10. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Hartlepool

Svar fra Vodafone UK - Hartlepool

Hey Anthony,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Entered hartlepool store today with my…

Entered hartlepool store today with my husband who dropped his phone down the gutter, was able to pop in and upgrade both of our phones by paying a small fee. And was able to have all my data transferred over which was the scariest part for us considering our age.
Thankyou sidra

10. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Hartlepool

Svar fra Vodafone UK - Hartlepool

Hey Janice,

Thanks for the lovely review and fantastic support for sidra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv