Vodafone UK - Harrogate Anmeldelser 

199
TrustScore 5 av 5

4,8

Beliggenhet

Bytt filial

Unit 4 , Victoria Centre, HG1 1AE Harrogate, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Amazing surprise to get such a fabulous deal from a clever person in the charming shop where they look after everybody perfectly. Can't recommend the Vodafone shop in Harrogate enough

Selskapet har svart

Vurdert til 5 av 5 stjerner

I received excellent customer service from Kyle at Vodafone Harrogate branch.On the 7th and 8th of August, i bought a new phone.He was extremely friendly, helpful and professional, and went above... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Hi I came in today and found Darius lovely and nice to see him here at Vodafone as I've been seeing him for years at Three and nice to see both networks working together under one place. He fou... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We visited the Harrogate store today, to look at a new phone contract and new phone. We were helped by assistant manager, Cameron, who was knowledgeable and very patient. He took the time to explain... Vis mer

Selskapet har svart


Informasjon om virksomheten


Kontaktopplysninger

  • Unit 4 , Victoria Centre, HG1 1AE, Harrogate, Storbritannia

4,8

Enestående

TrustScore 5 av 5

199 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(199)

42 916 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Really helpful with sorting out new…

Really helpful with sorting out new phone.

16. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Harrogate

We're happy to hear that our assistance was helpful as you set up your new phone. Thank you for your feedback!
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Matt has helped me set up my sim with…

Matt has helped me set up my sim with global roaming, excellent service from him

15. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Harrogate

Hi Eileen,

Thank you so much for your wonderful review and the amazing support you’ve shown for Matt —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Both your advisors were very welcoming…

Both your advisors were very welcoming and helpful

15. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Harrogate

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Very helpful with good explanation of…

Very helpful with good explanation of my needs

15. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Harrogate

Hi,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Harrogate Branch

The staff in this branch are fantastic. Nothing too much trouble, problems always sorted with a smile. Polite and friendly. Always ready to advise if necessary.Couldn't ask for anything more.

13. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Harrogate

Hey June,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Cameron was absolutely top drawer in…

Cameron was absolutely top drawer in helping with my phone upgrade today. Super informative, very calm and incredibly knowledgable. A real credit to Vodafone and the Harrogate store. Thank you

29. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Harrogate

Hey Duncan,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Cameron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

First class customer service

We had two visits to store and both Cameron & Thomas who helped us today were very professional and knowledgeable and patient
Explained everything in detail and got us a better deal on our sim after paying the remaining balance on our phone

29. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Harrogate

Hey Karen,

Thanks for the lovely review and fantastic support for Thomas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Matt was excellent dealing with my…

Matt was excellent dealing with my network coverage.

18. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Harrogate

Hey David,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Thomas was very friendly and…

Thomas was very friendly and informative. He helped me understand all of my options and what would suit my needs best, great customer service!

12. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Harrogate

Hey Stevie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

The retail advisor was a very handsome…

The retail advisor was a very handsome older gentleman called Thomas, he was ever so helpful and guided me to the right deal for me.

12. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Harrogate

Hey Jimmy,

Thanks for the lovely review and fantastic support for Thomas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

The ultimate customer experience

I had spent 3 days of my holiday in the UK trawling every mobile service provider through the bigger towns of North Yorks in search of an eSIM for use in the UK addition. Then through Harrogate with no luck or advice received. All said it could not be done for pay-as-you-go clients save, perhaps, online. But they were unsure….

Then I was introduced to Thomas, a savvy saviour! In 10 mins he had the addition sorted. All in the most professional, friendly manner. Vodafone UK can be proud of such an employee. For what it’s worth, I will spreading his name amongst family and friends in the Harrogate area. Thank you, Thomas, you changed our holiday and we are grateful.

11. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Harrogate

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Fantastic courteous service

I highly recommend the customer service at Vodafone Harrogate.
The team were all so friendly and professional and really knew their stuff.
They supported me to get a good deal and listened to what I was looking for and gave good advice.
I came away very happy with my phone package as they all went above and beyond to help me and were so polite and courteous , keeping me well informed throughout.
Thankyou to Matt, Tom and Dan but especially Matt who was just wonderful.

10. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Harrogate

Hey Soozey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 1 av 5 stjerner

A WASTED afternoon

We had to wait ages for an agent to see us. We had ordered a refurbished iPhone 13 and went to collect it as arranged by phone.

After about 30 minutes faffing around on their computer they came to the conclusion that my (schizophrenic) friend didn't EXIST because she didn't have a driving license or passport. She provided her Debit Card and TWO utility bills which are USUALLY adequate evidence of identity

3. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Harrogate

Svar fra Vodafone UK - Harrogate

Hey Larry,
I'm really sorry to hear about your recent experience. I completely understand how frustrating it must have been to wait, only to then be unable to complete collection.

The team on site are required to follow strict verification checks to make sure we're protecting all customers and their account. While debit cards and utility bill are often helpful, we do still need a valid government issued photo ID in order to complete the process.

If your friend is still looking to complete the order, or you'd like us to take a closer look at what happened, please reach out to our Social Media team on Facebook at http://vodafone.uk/2Fpnah2 or on X at http://vodafone.uk/3LXh2xl.

Thanks
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Cameron was fantastic

Cameron was great, he went above and beyond to help me with my new phone, will be recommending to my friends and family when they are due new phones.

24. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Harrogate

Hey Charlotte,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Tom made this a great experience

Tom made this a great experience. He was friendly,warm and very knowledgable. We bought two phones and walked out of the shop wishing that everyone could be trained to that standard in all industries

16. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Harrogate

Hi Harvey,

It's wonderful to hear that you found our agent Tom to be friendly, warm, and knowledgeable, making your phone purchase a great one.

Thanks,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Thank you Tom

Tom arranged a new fibre installation, cancel Sky, move one mobile from O2 to Vodaphone and the other from GiffGaff in one meeting.
Also arranged three specials, free battery backup for my vulnerable mother, £75 rebate after 60 days and a free 4k TV box.
A very busy and productive hour!

4. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Harrogate

Hey Chris,
Thanks for the lovely review and fantastic support for Tom .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Cameron was very good in fact he was…

Cameron was very good in fact he was excellent
I would recommend Vodafone at Harrogate and especially Cameron

Today I met Tom who was also very good

Rgs & thanks

Chris

23. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Harrogate

Hi Christopher. Thank you for your review for Cameron and Tom. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

I'm truly grateful for the huge amount…

I'm truly grateful for the huge amount of Support made by Cameron the amazing staff member at Vodafone in Harrogate , basically he made my day , thank you

24. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Harrogate

Hey Abdallah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Purchased a new I phone

Purchased a new i phone & needed lots of help & advise to sort out .
Dan was absolutely brilliant, he gave me lots of options & really clear honest helpful advice in store .
As I am of older generation am often popping in store for advice if cannot navigate something after updates .
Dan & all the staff at Vodaphone Harrogate will go above & beyond to help & a massive thank you as the store in invaluable to me .

23. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Harrogate

Hey Dawn,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Genuine service and a great deal

I came in today due to an issue with phone. The lad I saw was really helpful. My phone was on its last legs and the guy managed to get me the phone i wanted on a brilliant deal! I really liked how genuine they were with me and how they just wanted to get me the best deal for me, instead of trying to sell me the most expensive phone on the market! Will definitely be coming here again.

22. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Harrogate

Hey Charly,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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