We needed to replace a phone and went without an appointment to the Guildford shop. Sam who dealt with our request was very helpful, patient, knowledgable and a pleasure to meet. He managed all the... Vis mer
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Beliggenhet
Bytt filial66 High Street, GU1 3ES Guildford, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I’d like to give a huge shout-out to Sam at Vodafone Guildford! He gave me an excellent deal on my new phone contract and internet package, and his customer service was outstanding from start to fini... Vis mer
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Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.
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Went in to enquire about an upgrade to my current phone. All questions I had were answered professionally and efficiently, thank you to Alfie who thoroughly guided me through the process!
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Informasjon om virksomheten
Om Vodafone UK - Guildford
Skrevet av virksomheten
Kontaktopplysninger
66 High Street, GU1 3ES, Guildford, Storbritannia
4,9
Enestående
203 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service by team
3. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Guildford
Hey Patricia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Definitely worth a visit
I was so impressed by my visit today. I don’t often go into the phone stores but this was a welcome change. Steve helped me find exactly what I was looking for and I can’t wait to start using it!
1. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Guildford
Hey Mr S Berry,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Storm was amazing! Exceptional customer service
The absolutely amazing storm helped me and my brother this week in sorting him out a new phone! I’m an existing customer and my brother is joining Vodafone and she answered every question we had absolutely perfectly. This is the first time my brother had been into a store to get a phone in 14 years and she made the process so clear and straightforward helping us with comparisons of deals and exploring the potential of adding him to my plan. She was very patient and made great conversation while we waited for things. Overall Storm is an absolute asset to the Guildford store !! Exceptional customer service!! Thank you
21. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Guildford
Hey Tilly,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent
Mo was excellent and very helpful, managed to solve my problem very efficiently. Excellent.
7. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Guildford
Hey Lawrence,
Thanks for the lovely review and fantastic support for Mo. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I can't fault the service I had today…
I can't fault the service I had today at the Guildford branch. Craig was extremely helpful and attentive with a friendly manner. He set me up with a new phone and explained everything clearly. Highly recommend him 👍
5. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Guildford
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chloe served us today in Vodafone and…
Chloe served us today in Vodafone and was absolutely amazing, she was so patient and so knowledgeable and made for such an easy experience. amazing customer service 10/10
4. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Guildford
Hey Grace,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was helped by Storm who provided me…
I was helped by Storm who provided me with a fantastic broadband deal and in store experience,
Thanks again Guildford Team!
3. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Guildford
Hey Pat,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went to Vodafone guildford to look into…
Went to Vodafone guildford to look into devices spoke to storm who then sat me with chole, who managed to sort me out with a new phone and great tariff.
Overall amazing customer service thanks girls
27. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Guildford
Hey Louis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chloe Oliver was clear and patient
Chloe Oliver was clear and patient. Lovely attention to detail. Fantastic customer service.
2. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Guildford
Hey Claudia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Storm was very helpful
29. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Guildford
Hey Chloe,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really simple
Really simple, easy process to change network and get a new phone. Super helpful, friendly and overall positive experience.
10. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Guildford
Hello Jake,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mo was really helpful
Mo was really helpful, gave us som good options for a sim and phone plan. Got an iPhone 16 and a additional sim . Order
3. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Guildford
Hi Dim
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Svar fra Vodafone UK - Guildford
Hello David,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We’ll done Craig at Vodafone Guildford
Visited Vodafone in Guildford today with my wife to change her very old handset and long held contract with EE. We’d previously spent 45 minutes in the EE shop and left frustrated and confused by the lack of clarity and blatant ‘up selling’. Our experience at Vodafone, where we were served by Craig, was a totally different experience. Clear, fact-based and friendly service with no flannel. Just what we wanted. Well done Vodafone Guildford and especially well done Craig!
28. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Guildford
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Great experience Thankyou!
Great experience, Mo was so helpful helping me get the phone I wanted. So happy and grateful as I needed the phone urgently today as my old phone had broken!
24. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Guildford
Hi Kay. Thank you for your review for Mo. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
10/10 service
Today i went into simply change my sim however the lovely chloe sorted all of my problems and answered my many questions. went above and beyond with support.
16. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Guildford
Hi, OIt's great to see Chloe left such an amazing impression on you recently 😊 All the best, The Vodafone Social Media Team
Very happy with all the staff all very…
Very happy with all the staff all very helpful
15. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Guildford
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent service
15. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Guildford
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Fast and speedy setting up of my new phone!
14. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Guildford
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Svar fra Vodafone UK - Guildford
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.