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Vodafone UK - Folkestone Anmeldelser 

309
•
TrustScore 5 av 5

4,9

Mobilnettleverandør
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Beliggenhet

Bytt filial

9 Alexandra Gardens, CT20 1SS Folkestone, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Jim for the 3rd time has sorted out my problems, he is VERY helpful, nothing is too much trouble...it is so good to know I can come into the shop with anything I am worried about, would never go to a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Walked into the Vodafone store in Folkestone to help me with the storage on my phone. After speaking with Jamie he showed me that it's not my phone storage, it's my Google storage that was the iss... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Joshua was kind and patient with my questions (I'm such a luddite!!!) I really appreciated his help and he resolved my phone bill issues quickly and communicated clearly every step he took.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Professional, the quick response to my issues with my phone. Jim managed to sort out the issues with my phone very quickly and put mind at rest letting me know that my phone had not been hacked, for... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Mobilnettleverandør
  2. Mobiltelefonforhandler
  3. Nettleverandør
  4. Telefon- og internettjenester
  5. Teleselskap

Om Vodafone UK - Folkestone

Skrevet av virksomheten

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Kontaktopplysninger

  • 9 Alexandra Gardens, CT20 1SS, Folkestone, Storbritannia

4,9

Enestående

TrustScore 5 av 5

309 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(309)

42 728 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Jim for the 3rd time has sorted out my…

Jim for the 3rd time has sorted out my problems, he is VERY helpful, nothing is too much trouble...it is so good to know I can come into the shop with anything I am worried about, would never go to anywhere else....

28. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Folkestone

Hey Anne,

Thanks for the lovely review and fantastic support for Jim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Josh was very good with me today

Josh was very good with me today, I found the advice and help have gave me very helpful and he had a very good communication with me as a customer, he is a credit to your business.

26. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Folkestone

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Ellie-mae in the Folkstone store today…

Ellie-mae in the Folkstone store today was brilliant help me set up my new device and set up Facebook and messenger for me
Very professional

26. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Folkestone

Hey Allan,

Thanks for the lovely review and fantastic support for Ellie-mae.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Josh was very helpful.

26. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Folkestone

Hey Ade,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Josh was excellent in helping us change…

Josh was excellent in helping us change our phone. Super customer service. Lovely friendly young man and would definitely come back to use his help. THANK YOU JOSH

26. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Folkestone

Hey Tracey,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

joshua was great with helping us change…

joshua was great with helping us change our phone.

26. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Folkestone

Hey Lily,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Helpful service

Ellie-Mae was very helpful in sorting my mobile data issue. Phone working fine now.

26. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Folkestone

"Hey Steven,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Vurdert til 5 av 5 stjerner

Josh gave us excellent service sorting…

Josh gave us excellent service sorting out an E sim card for a trip to Australia.

26. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Folkestone

Hey Brian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Amazing customer service

Walked into the Vodafone store in Folkestone to help me with the storage on my phone. After speaking with Jamie he showed me that it's not my phone storage, it's my Google storage that was the issue. Jamie helped me set up a subscription so I can have more storage.

Jamie is very understanding, patient, and very knowledgeable. He has amazing customers service skills and is very understanding. I will always come to Folkestone for any phone issues

Thank you Jamie for all your help

25. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Folkestone

Hey Rose,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Communication

25. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Folkestone

Hey Bryony,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Professional

Professional, the quick response to my issues with my phone. Jim managed to sort out the issues with my phone very quickly and put mind at rest letting me know that my phone had not been hacked, for which I was worried about. Professional customer service and a very happy customer.

24. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Folkestone

Svar fra Vodafone UK - Folkestone

Hey Andrew,
Thanks for the lovely review and fantastic support for Jim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Joshua was kind and patient with my…

Joshua was kind and patient with my questions (I'm such a luddite!!!) I really appreciated his help and he resolved my phone bill issues quickly and communicated clearly every step he took.

24. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Folkestone

Svar fra Vodafone UK - Folkestone

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Came in to update my contracts and Josh…

Came in to update my contracts and Josh was a great help with helping me understand everything and get a really good deal! Very happy with my visit today :)

21. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Folkestone

Hey Diane,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Joshua was amazing today

Joshua was amazing today, helped me so much with my problem and got me a great new deal!

21. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Folkestone

Svar fra Vodafone UK - Folkestone

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Quick service happy customer

Went into store to pick up a E-sim as my new phone doesn’t take physical. Was dreading going into the shop as I thought it would have been a long daunting process.

Was served by Brad who listened to my problem and had me sorted within 10 minutes!

I was quoted a few deals for a new sim plan and home internet wich I will be returning to take out simply due to the service offered in this store.

Thank you Brad for the stress free visit🤩

17. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Folkestone

Hey Reece,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Great service great people

Went into store and saw Jamie and Bradley , managed to reduce my overall bill by over £22 while keeping my current plans aswell as a new tablet.

Great service and will look at moving my sons number to Vodafone once is contract with EE is up.

13. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Folkestone

Hey Alfie,

Thanks for the lovely review and fantastic support for Jamie and Bradley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Joshua was amazing!

Went into store to upgrade my internet at home. Was served by Joshua instore and he were great.

I managed to go up to the highest plan with boosters but pay £7 less than I was currently paying!

11. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Folkestone

Hey Maureen,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Very helpful and informative member of…

Very helpful and informative member of staff helped me switch phones and broadband at the Folkestone branch. Joshua Goldberg was thorough and patient, dealing professionally with my queries. Thank you Joshua from a very satisfied customer!

14. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Folkestone

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Thank you so much Mr

Thank you so much Mr. Brad
It was such a great service

13. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Folkestone

Hey Shabnampreet,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Joshua was a massive help in me getting…

Joshua was a massive help in me getting an upgrade to my phone and also a new tablet for a great price! Very chuffed with my visit

11. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Folkestone

Svar fra Vodafone UK - Folkestone

Hey Jenifer,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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