Popped in for some help with my phone and Harry did a wonderful job, nice and clear speaking and taught me what I needed to do I'll be making sure to move to Vodafone when my O2 contract is finishe... Vis mer
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Beliggenhet
Bytt filial19a High Street, CB7 4LQ Ely, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Harry and his colleague were both super friendly, welcoming and helpful. They listened to what we needed and went out of their way to give us a memorable number for a new PAYG SIM, and clearly explain... Vis mer
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We recently visited the Ely branch of Vodafone in order to review our account as it was out of contract . Thea was welcoming and discussed our options with us before sorting our new contracts. She ha... Vis mer
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The Vodafone store in Ely provides a lovely, friendly, non-intimidating experience where we always go for advice and to upgrade our mobile/broadband plans. Today we were served by Thea who was so very... Vis mer
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Informasjon om virksomheten
Om Vodafone UK - Ely
Skrevet av virksomheten
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktopplysninger
19a High Street, CB7 4LQ, Ely, Storbritannia
4,8
Enestående
124 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great customer service
Very helpful and friendly assistant Thea who explained clearly what needed to be done to upgrade my phone contract along with my wife’s sim. She came up with a product and price package which satisfied my requirements. Would recommend the Ely branch to anyone.
14. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ely
Hi Stephen,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Harry found me a great price for the…
Harry found me a great price for the iPhone 15 pro max. Good customer service and explained everything in great detail
13. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ely
Hey Thea,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic service as usual
Fantastic service as usual. Well done Ely.
And well done Anna. Saved me a small fortune.
1. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ely
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Working really well..
Working really well... thanks for help with data transfer
28. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ely
Hi Paul,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Anna was brilliant very helpful and…
Anna was brilliant very helpful and very nice to deal with
23. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ely
Hi Stephen. Thank you for your review for Anna. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone
Been to ely Vodafone for a upgrade and was served by Ana who was very helpful.
27. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ely
Hi Scott,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Over the past 12 months and I have been…
Over the past 12 months and I have been with Vodafone for many years. Every time I come to visit Vodafone Thea is very helpful and friendly. She is a great member of your team
24. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ely
Hey Melanie,
We're pleased to hear about your recent experience. Thank you for taking the time to review and share this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ana Ely Vodafone
Ana, sales assistant from Ely is a very good worker. She explains very well about the details of WiFi, broadband or phones in general. She's great, I recommend her.
24. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ely
Hey Alexandra,
Thanks for taking the time to review and share this feedback for Ana.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone Ely
Ana is one of the best sale assistant that I have to work, honest, reliable, helpful and very professional.
24. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ely
Hi Adrian,
Thank you for your review and feedback for Ana.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic staff at the Ely store
Just been to the Ely store to replace my phone and I cannot recommend it enough! Harry and Ana advised which would be the best deal for me on my first visit to order the phone and Thea and Ana helped me when I went to collect it today. All three of them were so helpful, polite and knowledgeable and made the experience so much easier. They really couldn’t do enough for me which I really appreciated as mobile phones are not my thing! - Thank you so much guys, keep up the good work!
28. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ely
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great experience!
Thea was great and took the time to go through all our options, plans and phones!
14. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ely
Hi Suneet,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ana -good service
25. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ely
Hi Zina,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
great service
25. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ely
Hi Daniel,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Vodafone Ely - great service
I called in for help to access my account - walked out with a new plan with better facilities - and cheaper!
Full marks to the team - courteous, friendly, adept.
Full marks to Harry - thank you!
16. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ely
Hi, Arthur.
It's great to see your kind words for Harry. We really appreciate your review.
Thanks, Vodafone Social Media Team
Anna was really helpful and answered…
Anna was really helpful and answered all my questions and solved my problems.
A delightful young lady and a credit to Vodafone.
14. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ely
Hi Jon. Thank you for your review for Anna. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very happy customer
Jafar is very helpful, and sorted out both my contracts. He’s a credit to your company. Thank you
12. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ely
Hi Amanda,
Thanks for the great feedback for Jafar. It's really appreciated.
Thanks again,
Vodafone Social Media Team
Great service from our assistant who when that extra bit to help us .
Great service from our assistant who looked after us really well and she couldn’t do enough for us as we chopped and changed a few times what we wanted, but she showed us all the options and was really good . The assistance name was. AMA who was excellent.
8. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ely
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Visited the Ely store today
Visited the Ely store today, terrible customer service.
One staff member was arguing with a customer and the staff member serving me was more interested in listening to this conversation,
Didn’t listen to what I was saying, was constantly looking around totally uninterested.
Got up and walked out in the end.
Was a loyal Vodaphone Customer now moving to Sky Mobile.
7. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ely
Hi Mark,
This is not the behaviour we expect from our agents and we absolutely want to look into this further and get it raised to the store manager.
So we can help put this right, please come chat to my team on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks,
Vodafone Social Media Team
As the face of Vodafone, Thea, the adviser was great.
I had the strong sense that the advisor, Thea, really was looking to find me the best deal. She reviewed my past data usage in detail and made very helpful observations and suggestions. I would trust her advice.
20. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ely
Hi there,
Thank you for your review. I’ll be sure to pass on the feedback for Thea. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.