Ed had a fountain of knowledge and was thorough with explanations in terms of airtime and the plan. Set expectations and covered all options. Friendly and approchable from the off set.
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Beliggenhet
Bytt filial16 Mercer Street,Port Arcades, CH65 0AP Ellesmere Port, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoi... Vis mer
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Ed has been fantastic today.His knowledge of android phone was exceptional as I did not know passwords etc and he managed to get a great new phone with all my apps on. He then looked for best options... Vis mer
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Really good experience from the vodfone shop in Ellesmere port, Marc looked after us and helped my son with his first sim contract and had loads of patience with us as we are both useless with tech lo... Vis mer
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Informasjon om virksomheten
Om Vodafone UK - Ellesmere Port
Skrevet av virksomheten
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktopplysninger
16 Mercer Street,Port Arcades, CH65 0AP, Ellesmere Port, Storbritannia
5,0
Enestående
448 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ed has helped me lots of times,copied…
Ed has helped me lots of times,copied all my stuff.10/10.
26. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ellesmere Port
Hi. We're happy to hear that you had a great experience and that our assistance was helpful to you. Thank you for sharing your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ed was fantastic
Ed was fantastic, very friendly and was happy to help with everything. Would come back to see Ed again when needing a new upgrade. Thank you, Paul
17. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ellesmere Port
Hi Paul. Thank you for your review. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service by Marc showed us how to…
Good service by Marc showed us how to keep my old number
16. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ellesmere Port
Hi Richard. Thank you for your review for Marc. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ed helped me out,he has in the…
Ed helped me out,he has in the past,transferred all my data,and explained how to claim the free stuff from Samsung.Really straightforward and helpful.
15. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ellesmere Port
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Marc was very knowledgeable about all…
Marc was very knowledgeable about all the device plans and hardware. Made it all simple to understand. Great service!
6. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ellesmere Port
Hey Ricky,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ed very helpful friendly
Ed very helpful friendly, could have not asked for better service.
4. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ellesmere Port
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ed was very useful & helpful in…
Ed was very useful & helpful in renewing 2x fones and contracts
3. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ellesmere Port
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
We went into Vodafone in Ellesmere Port…
We went into Vodafone in Ellesmere Port this morning knowing very little about phones but the advisor (Ed) could not have been more informative and kinder helping us to choose our new phone and showing us exactly how to set up the new one.
He made the entire experience simple and a pleasure.
3. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ellesmere Port
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Lovely girl Lauren was super helpful
27. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ellesmere Port
Hey Gary,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you to Lauren for all her help
Thank you to Lauren for all her help. Great service.
27. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ellesmere Port
Hi Denise,
Thank you so much for your wonderful review and the amazing support you’ve shown for Lauren—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Such a lovely young man who helped me…
Such a lovely young man who helped me sort my google account. Thank you so much
22. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ellesmere Port
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
How customer care should be.
I recently called into a store during a day trip some 30+ miles away from my local usual store for information about an upgrade , during this time I felt pressured and railroaded into upgrading to a handset I didnt want and knew very little about , just over a week later I called into my local store in Ellesmere Port and seen Kylie , who has taken care of all my upgrades in the past , tearfully I explained my dilemma , she was not only helpful , explained everything calmly and clearly but also showed empathy towards me. I with her help settled on a handset & plan that suited me and my needs , I was not pressured into any of it , understood all of it and left the store very happy in the knowledge that when I returned a day or so later my handset would be fully set up to use (another reason why I have always gone to her). This lady is always at the top of her game and sets her bar high giving the customer the best possible up to date advice , her knowledge is excellent around payment plans and handsets too. Kylie is an asset to Vodafone in my opinion and one of the main reasons I have continued to be a loyal customer for over 2 decades. With Kylie you get proper face to face customer care , understanding and compassion. Please Vodafone dont ever let her leave...
15. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ellesmere Port
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Ed was truly helpfull
Ed was truly helpfull. Honest, professional and gave me a realistic overview of my options , costs and hand sets. Even saved me £8 on my broadband. Very polite and consistently helpful. Thanks Ed
17. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ellesmere Port
Hi Eric. Thank you for your review for Ed. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ed has helped us and few times,no…
Ed has helped us and few times,no qualms,decent trading,never any pressure or hard sell.
16. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ellesmere Port
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
What good service from Ed!!!!!!
What good service from Ed!!!!!!
16. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ellesmere Port
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Had a problem with my phone promptly…
Had a problem with my phone promptly fixed by Marc thank you 😊
11. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ellesmere Port
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Ed was superb
Ed was superb. Fixed all my problems with a friendly smile. A great front of shop man. Thank you ed
13. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ellesmere Port
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Svar fra Vodafone UK - Ellesmere Port
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Ed did his best to help me but couldn’t…
Ed did his best to help me but couldn’t so we continued with the my Vodafone app to sort out
9. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ellesmere Port
Hey Nigel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ed did everything we wanted and more.
Ed did everything we wanted and more.
Excellent service, Thankyou
9. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Ellesmere Port
We're so glad to hear that you were pleased with the service you received and that it exceeded your expectations.
Thank you for your feedback,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.