I got served by one of the best customer service yet at this shop.His name was Tolis. He was patient with me and gave me all necessary information for me to make a decision.
Selskapet har svart
Beliggenhet
Bytt filial9 Orchard Street, OX11 7LG Didcot, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I visited the Didcot store on 2 consecutive days and was most impressed with the service provided by Tolis. He normally works in the Oxford branch but was covering absence. He was helpful, friendly an... Vis mer
Selskapet har svart
Dave was super helpful after helping us with sorting some air time and phone contract plans. He helped us fully understand our plans as well as get us some better and cheaper air time plans!
Selskapet har svart
I came in pretty stressed, having failed to get broadband and an upgrade online. Drew sat me down and instantly calmed me down, he was very patient and took me through all my options without up sellin... Vis mer
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Informasjon om virksomheten
Om Vodafone UK - Didcot
Skrevet av virksomheten
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktopplysninger
9 Orchard Street, OX11 7LG, Didcot, Storbritannia
4,8
Enestående
73 anmeldelser
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I got served by one of the best…
I got served by one of the best customer service yet at this shop.His name was Tolis. He was patient with me and gave me all necessary information for me to make a decision.
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Didcot
Hey Manatsa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a great experience today in store
Had a great experience today in store. Aidan was very friendly and helpful. We got everything sorted that I needed.
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Didcot
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Tolis (Vodaphone)
I visited the Didcot store on 2 consecutive days and was most impressed with the service provided by Tolis. He normally works in the Oxford branch but was covering absence. He was helpful, friendly and efficient and a credit to Vodaphone! Top man
4. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Didcot
Hey Ron,
Thanks for the lovely review and fantastic support for Tolis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Drew in the Didcot store!
Drew was very helpful and knowledgeable. He got us great savings with our Vodafone account.
He was very easy going and didn’t push anything on us.
Would definitely go back to see him if we need to be seen again.
20. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Didcot
Hey Lauren,
Thanks for the lovely review and fantastic support for Drew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service from Summer and she…
Very good service from Summer and she check all deals that could be provided.
6. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Didcot
Hey Claire,
Thanks for the lovely review and fantastic support for Summer.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was considering leaving Vodafone…
I was considering leaving Vodafone after many years however, Summer took the time and had the patience to run through my usage and coverage require requirements and came up with a perfect package, for me, for the next two years. Great customer service and a great manner in which to retain long-standing customers.
19. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Didcot
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
An excellent experience
Anjie was covering at the Didcot branch today. She was incredibly helpful and very easy to talk to. I left feeling like I’d been paid not like I’d just spent money :)
16. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Didcot
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Drew from the Didcot store was amazing-…
Drew from the Didcot store was amazing- so helpful and led me through the process exceptionally! He went the extra mile and made the whole experience stress free!
24. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Didcot
Hey MaryJane,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service!
I lost my phone this weekend and a very helpful young man called Drew at the Didcot store helped me through the whole stressful ordeal! So calm and very happy to help me get back on the road. Thanks so much.
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Didcot
Hey pauline
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Drew was extremely helpful in helping…
Drew was extremely helpful in helping me get a replacement sim! Made the process seamless and was very knowledgeable.
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Didcot
Hey Immy,
Thanks for the lovely review and fantastic support for Drew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Drew and summer
Drew and summer, fantastic customer service, thank you for all your help.
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Didcot
Hi Jo,
Thank you so much for your wonderful review and the amazing support you’ve shown for Drew —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Drew was very helpful and fixed the…
Drew was very helpful and fixed the problem with my phone.
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Didcot
Hi Gillian,
Thank you so much for your wonderful review and the amazing support you’ve shown for Drew —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Dave was very helpful and friendly
Dave was very helpful and friendly
31. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Didcot
Hey Marina,
Thanks for the lovely review and fantastic support for Dave.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Drew
Drew. He was so helpful and knowledgeable. I'd struggled with chatting to Vodafone online to get an eSIM sorted and he set it all up for me and saved me from a very stressful situation
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Didcot
Hey Laura,
Thanks for the lovely review and fantastic support for Drew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service!
I visited the Vodafone store in Didcot this morning because my handset has been out of contract for some time and I wanted an upgrade. My enquiry was dealt with by Dave, who was brilliant. He listened to what I wanted and talked me through some different options in a knowledgeable but not pushy way. The process was really straightforward and I left as a happy customer :)
28. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Didcot
Hey Liv,
Thanks for the lovely review and fantastic support for Dave.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service.
I saw two members of staff, Dave and Summer, on two separate days. They could have been more helpful and friendly. They knew exactly what I wanted and sorted everything out promptly and efficiently.
17. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Didcot
Hey Penny,
Thanks for the lovely review and fantastic support for Dave and Summer.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Summer was so helpful and explained…
Summer was so helpful and explained everything. She was not pushy and very polite.
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Didcot
Hey Annie,
Thanks for the lovely review and fantastic support for Summer.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Summer customer service
Summer guided me through my new phone choices, including upgrading my tablet options. Throughout she gave me advice best suited to me whether it would save me money, future considerations about my choices and excellent advice about adapting my choices to suit my options. Her customer service was exemplary and I look forward to returning to the store to collect my order
11. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Didcot
Hey Thomas,
This is fantastic to hear! We really appreciate the
feedback.
If you ever need anything, please reach out to the Social
Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I just felt Drew who served went above…
I just felt Drew who served went above & beyond! He was a pleasure to deal with & I felt he knew exactly what he was doing & explained everything to me! He even managed to get my bill down! 😊
Well done & so glad I didn’t need to speak to Vodafone’s AI Tobi
8. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Didcot
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
All Hail Drew and Dave in Didcot
Drew and Dave were able to sort my issue professionally and quickly and hence the 5 stars.
The problem I was having was complex and required sos assistance. The biggest problem Drew and Dave faced is that there was no SLA for them to provide me and so close to Christmas I needed this as I needed my number in order to make payroll payments. They, however, were happy to pass on all the knowledge they could and looked to get the best/most efficient option completed for me.
On the other hand, a sales director type person was in the store training a new employee this afternoon. This individual used scare mongering tactics that I did not appreciate and was shocked to hear. Among other things I heard: ‘Here’s a link to give me anonymous feedback, but just remember I know where I was on the 17th’ and similar type remarks. As a new female member of staff (with the sales director being an older gentleman) I would have ran a mile. I was shocked. I of course would leave a negative review for this but I want Dave and Drew to have their 5 stars. 🌟
Thank you Drew and Dave.
I hope Vodafone are able to reset the feedback for the sales director so that GENUINE feedback can be given without threat or fear.
17. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Didcot
Hey Fern,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.