Vodafone UK - Cirencester Anmeldelser 

233
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

2 Castle Street, GL7 1QA Cirencester, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

What an amazing & helpful team in Cirencester! My new phone wouldn't load whatapps properly & lost some very important messages. I'd been running two phones until my old one finally broke. Although,... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Although we had an issue with a Three device it was the Vodafone store in Cirencester we visited. We were blown away by the service that Dan, the manager, gave us! He resolved all our issues, listened... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I cannot praise the staff enough. Their knowledge, support, and efficiency in helping set me up with a new phone, tablet, sort out tech issues etc has been next to none. Zu was incredibly helpful in g... Vis mer

Selskapet har svart


Informasjon om virksomheten


Kontaktopplysninger

  • 2 Castle Street, GL7 1QA, Cirencester, Storbritannia

4,9

Enestående

TrustScore 5 av 5

233 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(233)

42 916 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

KEIRAN has been most helpful in all…

KEIRAN has been most helpful in all aspects of upgrade and would thoroughly recommend him for his assistance.

11. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cirencester

Svar fra Vodafone UK - Cirencester

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Review

Zu has been extremely helpful with us this afternoon changing from Sky to Vodophone and setting up our two phones today. Also she has checked our broadband and package and we now know when we can renewn it. We are very pleased with the help and advise we have received this afternoon

3. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cirencester

Svar fra Vodafone UK - Cirencester

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Visited Vodafone Cirencester and was…

Visited Vodafone Cirencester and was helped by Jess. She was brilliant. Very knowledgeable and efficient. Couldn’t rate more highly. Thank you for your help.

1. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cirencester

Svar fra Vodafone UK - Cirencester

We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback regarding the helpful and efficient service you received.

Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Excellent assistance from all members…

Excellent assistance from all members of staff , very welcoming and very knowledgeable. Resolved my problem extremely quickly great job guys . Zuveria although being a new member of staff was incredibly professional in her job role 👏 👍

1. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cirencester

Svar fra Vodafone UK - Cirencester

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Zu was very helpful

Zu was very helpful. Charming too.

8. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cirencester

Svar fra Vodafone UK - Cirencester

Hey Jane,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

So helpful and approachable

I went into the Cirencester branch of Vodafone with an elderly friend who wanted to change her pay as you go phone. All three assistants were incredibly helpful. They didn't have the phone in stock so advised us to purchase one at Argos. Having done this they quickly set the phone up, ensuring all her contacts were on her sim, and giving her a quick demonstration. They definitely went above and beyond. She was extremely grateful.

6. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cirencester

Svar fra Vodafone UK - Cirencester

Hey Sally,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Great product

Great product, great service from Zu and Kieran - thankyou

22. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cirencester

Svar fra Vodafone UK - Cirencester

Hey Darius,

Thanks for the lovely review and fantastic support for GeorgiZu and Kieran.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Visited the Cirencester store today to…

Visited the Cirencester store today to sort out my mobile phone contact. Got some great advice from Jess who set up the new contract quickly and efficiently. Perfect service!

12. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cirencester

Svar fra Vodafone UK - Cirencester

Hey Nick,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Ash in Cirencester Shop

Popped in to the Cirencester Vodafone shop on Thursday and we were greeted by Ash. My daughter and I had gone in to look at upgrading as we have been with Vodafone for many years. Well nothing was too much trouble for Ash and he was extremely patient whilst we were looking at different plans. Ash was so very helpful and informative and it was actually nice to sit and chat as well. Ash helped us sort out 3 different plans and everything was so smooth and efficient. A massive thank you to Ash for all your help, knowledge and experience.

3. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cirencester

Svar fra Vodafone UK - Cirencester

Hey Kris,

Thanks for the lovely review and fantastic support for Ash.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Keiran was very helpful in ensuring our…

Keiran was very helpful in ensuring our full understanding of the new phone. Previous phone was stolen so he made sure everything was secure, thanks!

4. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cirencester

Svar fra Vodafone UK - Cirencester

Hey Hannah, ​

Thanks for the lovely review and fantastic support for Keiran. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Huge thanks to Jess

Huge thanks to Jess, extremely helpful, great advice and help.

26. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cirencester

Svar fra Vodafone UK - Cirencester

Hey Matt,

Thanks for the lovely review and fantastic support for Jess.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Spoke to Dan who set up my broadband…

Spoke to Dan who set up my broadband and phone. Was a few issues and he helped so much. Very patient and would recommend to anyone

26. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cirencester

Svar fra Vodafone UK - Cirencester

Hey Julie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Cirencester Shop- Jess the one who wouldn’t give up

The five stars are entirely awarded to Jess who patiently, determinedly and calmly resolved a seemingly intractable problem, for which even Tech Support could not fathom nor resolve.
I drowned my phone in a duck pond! The phone was beyond repair. I needed a replacement mini Sim for the old standard Sim I retrieved from the defunct phone.
Vodophone web site gives the impression that this is a straightforward process; it is anything but when the account I held was a pay as you go. I tried to register my name with tech support who insisted on sending a text to the now, non- existent phone!
Jess, was a far more lateral thinker and her final solution was to borrow a phone from a nearby repair shop, insert the old Sim to receive the one-time security code thus solving the problem.
Thank you Jess.

19. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cirencester

Svar fra Vodafone UK - Cirencester

Hi. We're so happy to hear that the issue you experienced was resolved so effectively. We appreciate you bringing this to our attention and highlighting the positive support you received. Thank you for the review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Dan in Cirencester

Dan was very friendly and helpful with great customer service skills.
Very happy with the deal he sorted for me

2. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cirencester

Svar fra Vodafone UK - Cirencester

Hey Linda,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Dan helped me

Dan moved my phone over from O2, extremely helpful and would recommend him to anyone

26. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cirencester

Svar fra Vodafone UK - Cirencester

Hey James,

Thanks for the lovely review and fantastic support for Dan. We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Thank you to Kieran today

Thank you to Kieran today, he is amazing. Explained everything in detail, lovely mandated young man. Kieran is so professional a credit to Vodafone. Thank you Kieran. Maria Phillips

16. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cirencester

Svar fra Vodafone UK - Cirencester

Hi Maria,

Thank you so much for your wonderful review and the amazing support you’ve shown for Kieran —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Absolutely amazing service and support…

Absolutely amazing service and support from Kieran and Dan today! Came in a little bit scared….but they’ve supported me brilliantly with their help!

16. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cirencester

Svar fra Vodafone UK - Cirencester

Hey Gillian,

Thanks for the lovely review and fantastic support for Kieran and Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

My wife and I visited the Vodafone in…

My wife and I visited the Vodafone in Cirencester a week or two ago with faulty signal problem on her phone. We were looked after by a gentleman called Kieran who was very knowledgeable and professional. He informed us it could be a number of issues, it turned out to be a fault within the phone. He made the whole process so easy. Would definitely recommend the Cirencester store, Kieran and his team.

19. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cirencester

Svar fra Vodafone UK - Cirencester

Hey Laurence

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Amazing customer service from Tom and…

Amazing customer service from Tom and the team! Explained everything perfectly, left very happy customers. Lou & Emily!

18. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cirencester

Svar fra Vodafone UK - Cirencester

Hey Louise,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

We were looked after by Jess today who…

We were looked after by Jess today who took alot of time and care to make sure we our phones were sorted out. Very highly recommend, great service.

16. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cirencester

Svar fra Vodafone UK - Cirencester

Hey Jo,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv