Went to Vodafone shop today. Fantastic help from Jay who looked into our case as the people we rang up did not help. Thank you so much Jay You went above and beyond and explained everything.
Selskapet har svart
Beliggenhet
Bytt filial82 Front Street, DH3 3BB CHESTER-LE-STREET, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We were seen by Mandy regarding a problem with a sim card which was from Voxi. She was extremely professional, pleasant and patient. She had to look at the new iPhone which was on Vodaphone contract a... Vis mer
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Really lovely friendly knowledgeable and professional. Liv - helped me through upgrading my two Son’s phones and went out of her way to give us all the necessary advice we needed on the best plans f... Vis mer
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I am one of those people who puts off upgrading my phone as the whole transferring of accounts, Apps etc, signing in/out is not something I relish. But I was attended to by a lady called Mandy in the... Vis mer
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Informasjon om virksomheten
Om Vodafone UK - Chester le Street
Skrevet av virksomheten
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktopplysninger
82 Front Street, DH3 3BB, CHESTER-LE-STREET, Storbritannia
4,9
Enestående
204 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy going helpful staff
13. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hey Paul,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer experience
Not being the most technical it was great having Mandy help me through the process of buying a new phone and having the patience to set it up ready for me to get going. Mandy was really knowable and a lovely person too
13. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hi there Gillian,
Thank you for your great review about Mandy. We're glad you had a lovely experience in store!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Couldn't help anymore than he did ..
Couldn't help anymore than he did ... Very polite patient and excellent face to face meeting ... Upgraded advised and helped me choose my new device .... Callum is definitely An amazing asset to Vodafone
9. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hey Lisa,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent in store service
Very helpful staff and explained everything we needed really well
4. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hi Paul,
This is a lovely review for our store. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Mandy was excellent
Mandy was excellent, very patient as I'm partially deaf. I also suffer with my mental health and Mandy made sure to make me feel at ease.
2. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hi Carolyn,
Thanks for taking the time to leave us a review, and share this feedback for Mandy.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Face to face help was great very…
Face to face help was great very helpful Polite, a pleasure to be in the shop.
2. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hi there,
Thank you for your review, and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Smooth renewal process
Managed to get new SIM only package with payments in line with existing contract. 😀
22. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hi Martin. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Service from Chloe was very…
Service from Chloe was very professional. She explained everything clearly to me to help me understand
22. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hi Dawn. Thank you for your review for Chloe. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mandy really patient
Mandy really patient, resolved all problems
16. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hey Margaret,
This is really great to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
very helpful staff and very…
very helpful staff and very understanding
15. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hi Owen,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very helpful and friendly
Really helpful staff who took time to listen to what I needed and made changes to my account.
Heather
8. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hey Heather,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good staff
Mandy tried everything to upgrade my laptop, unfortunately the system as usual didn't allow me. I can't praise mandy enough as the amount of times over the kast few years she has had to dort my account, all credit gor her patience.
7. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hey Anthony,
Thanks for letting us know what an amazing job Mandy did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mandy at Chester Le street was…
Mandy at Chester Le street was fantastic really helpful and sorted out a very good deal for me
21. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hi Alison,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Best service I’ve seen
10. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hi Ziad,
Thanks for reviewing and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful
Talked through options available. Felt no obligation to purchase/upgrade despite being unsure what I needed. Very helpful & friendly.
4. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hi Sarah,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very poor attitude from chloe who I…
Very poor attitude from chloe who I initially dealt with
Walked off saying I had a poor attitude.
Luckily I then spoke to many who was much easier to deal with and gave some useful advice
20. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hi Neill,
Thank you for your review. I am sorry to hear of your recent experience but happy to hear Many was able to resolve your issue. If you do wish to discuss this further, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent customer service very helpful
7. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hey John,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great help
Chloe has been an amazing help. Came to store to arrange a roaming plan and it she found the best deal and walked away with a new phone
7. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Callum dealt with the enquiry I had and…
Callum dealt with the enquiry I had and then sorted out my renewal of the broadband deal for another 24 months,
4. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hi Allan. Thank you for your review for Callum. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ebony was very helpful
31. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hi Leslie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.