Went to Vodafone shop today. Fantastic help from Jay who looked into our case as the people we rang up did not help. Thank you so much Jay You went above and beyond and explained everything.
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Beliggenhet
Bytt filial82 Front Street, DH3 3BB CHESTER-LE-STREET, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We were seen by Mandy regarding a problem with a sim card which was from Voxi. She was extremely professional, pleasant and patient. She had to look at the new iPhone which was on Vodaphone contract a... Vis mer
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Really lovely friendly knowledgeable and professional. Liv - helped me through upgrading my two Son’s phones and went out of her way to give us all the necessary advice we needed on the best plans f... Vis mer
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I am one of those people who puts off upgrading my phone as the whole transferring of accounts, Apps etc, signing in/out is not something I relish. But I was attended to by a lady called Mandy in the... Vis mer
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Informasjon om virksomheten
Om Vodafone UK - Chester le Street
Skrevet av virksomheten
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktopplysninger
82 Front Street, DH3 3BB, CHESTER-LE-STREET, Storbritannia
4,9
Enestående
204 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
A great day
I came into the shop because i had a text, my plan was coming to an end. Mandy was a great help in securing me a better cheaper deal.
15. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hey Daniel,
Thanks for the lovely review and fantastic support for Mandy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Liv today
Great service from Liv today. Sorted a great deal for my new phone. Highly recommend going into the store as they are super helpful.
14. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hey Sharon,
Thanks for the lovely review and fantastic support for Liv.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lovely customer service and always so…
Lovely customer service and always so helpful, Liv has helped us in the past with our phones and helped us switch over our broadband. Overall lovely customer service!
10. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hey Jade,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic experience from start to finish
Jack was fantastic from start to finish, very helpful and informative. Highly recommend.
26. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hey Jason,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service and very helpful and…
Excellent service and very helpful and polite
8. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hey Peter,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Assistant was very good and helpful…
Assistant was very good and helpful Mandy went through Every thing very thorough
4. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hey Cindy,
Thanks for the lovely review and fantastic support for Mandy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Jack and Liv
Great service from Jack and Liv, their knowledge is extensive and they're very supportive.
18. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hello Dee,
It's great to hear that you received a 5 star service from Jack and Liv. Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service from James
Excellent customer service from James, absolute credit to Vodafone at Chester le street. Had put off having to renew home broadband, upgrade a phone and sort out additional Sim card options. James made it as simple and as uncomplicated as possible. I ended up with a brilliant deal, and a positive customer experience
thanks to James and his knowledge. The Chester le street store had a lovely friendly and professional team and I would absolutely recommend them to help you 👌
8. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Mandy at Vodafone
Warm welcome to the shop kind and ever willing to help makes me as a customer feel good
13. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hi Octavia. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super helpful
Super helpful
Staff
Liv was very informative chatty and knowledgeable
10. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hello Sara,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Brilliant
Brilliant, great support and information about all the plans
7. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Thanks for the five star review, Lavinia! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Liv was a pleasure to deal with
Liv was a pleasure to deal with, the first person I’ve dealt with in a phone shop who was capable of clear and concise expression.
3. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hello Christine,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Liv.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I have never met anyone as brilliant as…
I have never met anyone as brilliant as Leon’s service. He helped me fix my device and made my bills £15 cheaper. User friendly for all ages highly recommended.
3. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hello Moira,
Thanks for letting us know what an amazing job Leon did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I would recommend Chester-le-street…
I would recommend Chester-le-street Vodafone Shop if you are in need of any sort of help. We went in and Liv helped us sort out a phone. She went though all the options, best deals and prices. She was very professional and friendly too, made us feel at ease straight away. Very happy with purchase and the whole experience. Thanks
22. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hi Melanie. Thank you for your review for Liv. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff friendly and very helpful
22. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hey Lee,
Thanks for letting us know what an amazing job our Staff Team did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
They answered all my questions, Leon was great and very friendly. Get yourself down the shop even just for a chat.
21. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hey Lorenzo,
Thanks for letting us know what an amazing job Leon did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great assistance by Liv
Great assistance by Liv, troubleshooted and found the fault on my phone and did a great job getting me a new deal.
Alot of time spent with great appreciation....the reason I always prefer to come in store. Thanks!!
20. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hi Stephen.
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New mobile purchase at Vodafone
Leon's expertise and assistance were invaluable during our mobile phone purchase; his pleasant and friendly demeanor made answering our numerous questions a true pleasure. Leon is a credit to Vodafone 😀
3. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hi Mo. Thank you for your review for Leon. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service
Amazing customer service! Super helpful and really good with my little boy whilst he was waiting for me to get my phone sorted out! Liv and Leon went above and beyond to help me. Very greatful!
28. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hi Shannon,
This is such an amazing review for Liv and Leon. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Leon’s service was absolutely brilliant…
Leon’s service was absolutely brilliant 10/10 highly recommend speaking to him
27. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester le Street
Hi Christopher,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.