I had a very bad experience setting my broadband at home up, Steven was so helpful in all the beaurocratic work (as it's impossibile to do anything by phone) , I got my compensation and will be... Vis mer
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Beliggenhet
Bytt filial3 New Gate Row, Grosvenor Centre, CH1 1EE Chester, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Steven was absolutely fantastic with my 87-year-old mother. He was incredibly patient, kind and respectful throughout, taking the time to make sure she had all the right information and fully understo... Vis mer
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Hi, we spoke to the sales advisor Taniya and she was very helpful and very knowledgeable about the product we needed couldn’t do enough for us. Very pleased with assisting us thanks very much for all... Vis mer
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Myself and my sister wanted a basic mobile phone for our elderly friend as we could not get hold of her at times due to an old land line that wasn't reliable, she was worried that due.to her not bei... Vis mer
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Informasjon om virksomheten
Om Vodafone UK - Chester Grosvenor Centre
Skrevet av virksomheten
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktopplysninger
3 New Gate Row, Grosvenor Centre, CH1 1EE, Chester, Storbritannia
4,9
Enestående
284 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very helpful and knowledgeable
23. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester Grosvenor Centre
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New phone and broadband
I was thinking about buying a new phone and called into Vodafone and Alan was an extremely helpful and knowledgeable gentleman. He actually saved me over £60 a month.
14. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester Grosvenor Centre
Hey Hilary,
Thanks for the lovely review and fantastic support for Alan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service today from Jamie
Excellent service today from Jamie. Thanks
17. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester Grosvenor Centre
Hey Kathryn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie was extremely helpful
Jamie was extremely helpful, gave me a great deal on my phone and Wi-Fi and even transfered all my data from my old phone
11. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester Grosvenor Centre
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New phone contract
I've been a vodaphone customer for over 10 years now and there's a reason for that, and that's mainly down to the helpful customer service that this branch provide everytime I visit. The staff that work there always make me feel comfortable from the moment I step foot and do there absolutely best to find a solution to my problem or help find me the right deal that suits me, making me feel satisfied every single time !!
26. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester Grosvenor Centre
Hey Ben
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phone problem fixed in store
My phone had stopped receiving calls so I spent 3 consecutive days to customer support trying to fix it, but the problem was not resolved. I decided to go into a Vodafone shop as a last resort & if unsuccessful would request my pac code to move to another provider. I was served by a very helpful member of staff called John who did numerous checks and then tried a SIM swap which worked! Just wish I’d gone into the store for help at the first instance rather than wasting 6.5hrs of my time on phone calls. Thank you John!
26. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester Grosvenor Centre
Hey Alison,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jon has been very helpful three times…
Jon has been very helpful three times at Chester Vodafone with issues regarding my mobile phone.
23. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester Grosvenor Centre
Hi Bryan. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks
Steve was efficient, helpful and informative. He got a good deal for my wife and I. Just a small point, he could be a little friendlier, introduce himself, ask my name and maybe smile. Overall thank you Steve & Vodafone
20. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester Grosvenor Centre
Hi Dave. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super efficient service from Steven at…
Super efficient service from Steven at Chester Vodafone 👍🏻
13. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester Grosvenor Centre
Hey Jason,
Thanks for the lovely review and fantastic support for Steven.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Steven
Steven listened then provided a number of options for me to consider, offering appropriate guidance throughout. He was very polite and at no point did I feel obliged to purchase.
5. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester Grosvenor Centre
We're happy to hear that you felt listened to and received helpful guidance. We appreciate that you felt no pressure to buy.
Thank you for your positive feedback,
Vodafone Social Media Team
Very good service from Steven.
Very good service from Steven. Patient, courteous and helpful.
30. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester Grosvenor Centre
Hey Bryan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Served today by Steve I think his name…
Served today by Steve I think his name was but what a superstar
Sorted my phone back up out and I will for sure be swapping my broadband over next month with him.
What a credit to Vodafone
16. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester Grosvenor Centre
Hey Gavin,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Steve was really helpful
Steve was really helpful, going above and beyond to explain really clearly, give good advice, get the best deal. Been with Vodafone for a long time and this was very good service.
10. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester Grosvenor Centre
Hey Kate,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Steven.
Steven was so good and clear at explaining the different options l had.
Professional and kind.
6. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester Grosvenor Centre
Hey Nikola,
Thanks for the lovely review and fantastic support for Steven.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service!
I came into the store looking for advice on my next phone / contract to purchase. Stuart was very knowledgeable about Vodafone’s products and tariffs. And it was obvious he was aiming to get the best option to suit my needs ie camera, storage data, battery life and roaming GB needs. He really took time to also explain the benefits of going with Vodafone vs competitors. I learnt a lot and left knowing I wanted my next mobile contract to be with Vodafone. I would have bought the mobile model there and then if it had been in stock in Chester. Thanks so much for the guidance Stuart!
13. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester Grosvenor Centre
Hey Emma,
Thanks for the lovely review and fantastic support for Stuart.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
7. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester Grosvenor Centre
Hey Janet,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
He was so kind & worked until the…
He was so kind & worked until the problem was sorted.
5. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester Grosvenor Centre
Hey Maureen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful, friendly, proactive!
Absolutely fantastic service from this team. Never used Vodaphone before but went in with a quite obscure requirement that their network was best placed to serve. Terri, the Store Manager, found the best way to make it happen quickly, easily, knowledgeably, and in the most affordable way. She then very patiently and proactively helped me through all the relevant set up until I was comfortable I had all I needed and was ready to go. Would absolutely recommend this branch. If all Vodaphone experiences are like this, I may need to consider switching my main contract to them.
1. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester Grosvenor Centre
Hey there,
This is great to hear! We really appreciate the feedback. It brings us great joy to know Terri was able to help you out seamlessly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, showed time and patience with me especially a slow learner many thanks
31. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester Grosvenor Centre
Hey Stewart,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely top notch
Absolutely top notch! John & kerry were extremely helpful, patient & conciderate problem solving and helping me upgrade. Wonderful experience
17. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Chester Grosvenor Centre
Hello Val,
It's great to hear about the positive experience which you've had with John and Kerry. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.