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Vodafone UK - Cambridge Grand Arcade Anmeldelser 

420
•
TrustScore 5 av 5

5,0

Mobilnettleverandør
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Beliggenhet

Bytt filial

Unit 23 , Grand Arcade, CB2 3BJ Cambridge, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Thank you Anwar. You were unbelievably helpful and stayed late to help us. I’m so grateful. Brilliant service. Thanks again.

Selskapet har svart

Vurdert til 4 av 5 stjerner

I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Mobilnettleverandør
  2. Mobiltelefonforhandler
  3. Nettleverandør
  4. Telefon- og internettjenester
  5. Teleselskap

Om Vodafone UK - Cambridge Grand Arcade

Skrevet av virksomheten

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Kontaktopplysninger

  • Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Storbritannia

5,0

Enestående

TrustScore 5 av 5

420 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

5,0

Alle anmeldelser

(420)

41 418 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Holly is excellent 👍

Holly is excellent 👍

13. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Cambridge Grand Arcade

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Holly has now helped three of our…

Holly has now helped three of our family. Brilliant each and every time

11. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Cambridge Grand Arcade

Hey Simon,

Thanks for the lovely review and fantastic support for Holly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Lovely Staff Member

Nahim delivered outstanding customer service at Vodafone, demonstrating patience, professionalism and genuine help to support me.
Personally I had a lovely experience with Nahim and If I do visit the store again he will definitely be the guy I go to. ;)

9. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Cambridge Grand Arcade

Hey Isabella,

Thanks for the lovely review and fantastic support for Nahim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Nahim is very accomodating and helpful

Nahim is very accomodating and helpful. He's done very well. Sorting everything for me

8. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Cambridge Grand Arcade

Hey Lorna, ​

Thanks for the lovely review and fantastic support for Nahim. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Abin was very very helpful

Abin was very very helpful. He removed a foreign sim card, replaced a new one and updated my contract with some extras. He has been terrific- thank you!

8. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Cambridge Grand Arcade

Hey Lindsay,

Thanks for the lovely review and fantastic support for Abin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Friendly and helpful staff

Nahim was pleasant and helpful. He listened to my request and made suggestions. I had some questions about the service and he answered each one. I know that's part of his job however sometimes some staff members in shops make you feel like you are bothering them. He was very approachable with a smile.

5. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Cambridge Grand Arcade

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. Very efficient and helpful. Thank you Holly.

30. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Cambridge Grand Arcade

Hey Filiz,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Holly was lovely and so helpful

Holly was lovely and so helpful. Thank you very much!

31. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Cambridge Grand Arcade

Hey Diana,

Thanks for the lovely review and fantastic support for Holly.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

I got a brilliant service level from…

I got a brilliant service level from Holly S in the Grand Arcade Cambridge branch. Sort out 2 contracts and new phone. Thank you

31. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cambridge Grand Arcade

Svar fra Vodafone UK - Cambridge Grand Arcade

Hey,

Thanks for the lovely review and fantastic support for Holly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Holly was knowledgeable and helpful…

Holly was knowledgeable and helpful without being pushy in anyway. Lovely girl

25. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cambridge Grand Arcade

Svar fra Vodafone UK - Cambridge Grand Arcade

Hey Nick,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Holly service was great and she found…

Holly service was great and she found me the best deals possible on both and iPad A16 and a iPhone 17 pro

26. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cambridge Grand Arcade

Svar fra Vodafone UK - Cambridge Grand Arcade

Hey Tyler,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Nandana is the Best vodafone employee…

Nandana is the Best vodafone employee she deserves to be ceo

25. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Cambridge Grand Arcade

Hey Dragos,

Thanks for the lovely review and fantastic support for Nandana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Efficiency

Efficiency, great customer service

24. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cambridge Grand Arcade

Svar fra Vodafone UK - Cambridge Grand Arcade

Hey Panagiotis,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Muhammod was polite and knowledgeable

Muhammod was polite, helpful and knowledgeable. Absolute pleasure to come in the Cambridge shop

18. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cambridge Grand Arcade

Svar fra Vodafone UK - Cambridge Grand Arcade

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Holly is amazingly helpful

Holly has been completely amazing in sorting out an ongoing issue.
The Customer Service team on the phone were absolutely useless, repeatedly and I had to go instore to resolve an issue.
Holly went above and beyond, basically doing the work of the Customer Service team and solved the account issue.

10. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cambridge Grand Arcade

Svar fra Vodafone UK - Cambridge Grand Arcade

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Abin has been so kind and helpful

Abin has been so kind and helpful. I felt totally reassured that my new contract and the transfer of all my details would be successful. I left Vodaphone extremely happy.

16. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cambridge Grand Arcade

Svar fra Vodafone UK - Cambridge Grand Arcade

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Anwaar was brilliant offered best…

Anwaar was brilliant offered best service I could get thank you

16. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cambridge Grand Arcade

Svar fra Vodafone UK - Cambridge Grand Arcade

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Nahim was very helpful

Nahim was very helpful, I recently bought a new GIGACUBE from Vodafone and it’s been amazing his explanation about the device and how it works was very useful his customer service was brilliant too!

12. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cambridge Grand Arcade

Svar fra Vodafone UK - Cambridge Grand Arcade

Hey Michael,

Thanks for the lovely review and fantastic support for Nahim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Holly from Cambridge

Holly is a credit to Vodafone. She’s very polite, knowledgeable and explains things so that I could easily understand. Holly kept me well informed when any issues arose.
Thank you Holy.

Carlos

31. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cambridge Grand Arcade

Svar fra Vodafone UK - Cambridge Grand Arcade

Hey Carlos,
 
Thanks for the lovely review and fantastic support for Holly.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

New phone upgrade

Dealt with Holly she was very helpful, polite and got the best deals made for me. Happy to recommend

27. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Cambridge Grand Arcade

Svar fra Vodafone UK - Cambridge Grand Arcade

Hey Matty,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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