The staff were amazing. The process was explained to me thoroughly and I was made to feel very comfortable.Will recommend using this store to anyone. Both members of staff Danny and Liam were extremel... Vis mer
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Beliggenhet
Bytt filialUnit 22 , Cwrt-y-Castell, CF83 1NU CAERPHILLY, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about mak... Vis mer
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Tim was excellent! He explained everything very clearly and filled us with confidence that we were making the best decisions! He was also very friendly and made the experience very pleasant! Thank you... Vis mer
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Well following leaving my phone on the car roof and having it ran over multiple times, Tim at Vodaphone Caerphilly was my hero. He set up my new phone and was sensitive to my situation. He retrieved a... Vis mer
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Informasjon om virksomheten
Om Vodafone UK - Caerphilly
Skrevet av virksomheten
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktopplysninger
Unit 22 , Cwrt-y-Castell, CF83 1NU, CAERPHILLY, Storbritannia
4,9
Enestående
160 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Extremely helpful and professional well…
Extremely helpful and professional well done
30. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Caerphilly
Hi. We appreciate you taking the time to share your positive experience. We are happy to hear that our team was helpful and professional! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Danny was amazing during my visit
Danny was amazing during my visit. Would highly recommend. Store in Caerphilly
26. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Caerphilly
Hi. We're happy to hear that you had such a positive experience during your visit to our Caerphilly store. We appreciate you recommending us and your kind words. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant staff couldn’t be any more…
Brilliant staff couldn’t be any more helpful very friendly very polite definitely the best service for any customer the staff who helped me is Shannon
24. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Caerphilly
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great service from Shannon and Ted in…
Great service from Shannon and Ted in Caerphilly store.
Would recommend to anyone looking for a new phone
18. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Caerphilly
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Set up a new phone with talk mobile in…
Set up a new phone with talk mobile in caerphilly store with Danny. Friendly service
15. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Caerphilly
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Tim was fantastic and I couldn't ask…
Tim was fantastic and I couldn't ask for anything more.
8. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Caerphilly
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Danny was very helpful
Danny was very helpful. Great stuff
4. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Caerphilly
Hey Gwyndaf,
Thanks for the lovely review and fantastic support for Danny.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Tim gave excellent service and was very patient. It's been a pleasure dealing with Tim. He's been the best person that I've had before in Vodafone. He needs a pay rise
22. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Caerphilly
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Svar fra Vodafone UK - Caerphilly
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Very happy with tim's service very…
Very happy with tim's service very helpful..asset to the company ..thank you
8. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Caerphilly
Hey Robert,
Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great staff
Had a great experience at this store on saturday, spoke with shannon and she was very helpful with my bill. Would return again
30. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Caerphilly
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Thank you at Vodafone Caerphilly from…
Thank you at Vodafone Caerphilly from Danny service. Helped me moved data from old phone and set up my Vodafone app
31. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Caerphilly
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Danny in Caerphilly was very helpful in…
Danny in Caerphilly was very helpful in recommending and setting up new phone. Samsung 24FE. Brilliant service
27. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Caerphilly
Hey Michael,
Thanks for the lovely review and fantastic support for Danny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
always a pleasure Tim is very helpful…
always a pleasure Tim is very helpful and knowledgeable, he is very polite and chatty.
11. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Caerphilly
Hey Jodie,
Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone for the speeds…
We joined Vodafone for the speeds promised but unfortunately the speeds and the bad customer service was very frustrating as no one there would listen and so we left in may as per contract and now have virgin gigabit over 1000 Mbps. And now the cheek of them they have been trying to bill me when we do not owe them anything.
8. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Caerphilly
Hi Robert,
We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.
If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks
Vodafone Social Media Team
Danny was very helpful and…
Danny was very helpful and knowledgeable and an asset to Vodafone. I am very pleased with the service. I would highly recommend to family and friends.
6. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Caerphilly
Hey Jacqueline,
Thanks for the lovely review and fantastic support for Danny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
EXCELLENT SERVICE
EXCELLENT SERVICE, REALLY HELPFUL,FRIENDLY UNDERSTANDING AND REALLY KNOWS HER JOB. WELL DONE SHANNON OF CAERPHILLY STORE 22 CWRT-Y-CASTELL,CAERPHILLY.CF83 1NU
14. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Caerphilly
Hey Carol,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Shannon was very helpful in setting me…
Shannon was very helpful in setting me up with new phone and made my broadband cheaper
5. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Caerphilly
Hey Linda,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful from all the staff at…
Very helpful from all the staff at Caerphilly and very friendly place to go particularly from Shannon
5. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Caerphilly
Hey karl,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful staff member.
Went into the Caerphilly store to try and sort out an issue I had. A few days before I had contacted Vodafone by telephone and had great difficulty explaining what I would like to happen.
It turns out that they had not completed my request satisfactorily.
I spoke to an assistant whose name began with T, in store and explained what had happened. After checking what I wanted, he took the time to explain everything to me and cancelled the part of the plan that I did not want or need, but was told it was part of the package.
T was polite and took the time to explain things to me and what he was going to do to assist me. He was able to cancel part of the package.
He sorted everything out for me. Very helpful.
2. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Caerphilly
Hey Karen,
Thanks for the lovely review and fantastic support for T.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.