Vodafone UK - Bristol Cribbs Anmeldelser 

163
TrustScore 4.5 av 5

4,6

Beliggenhet

Bytt filial

42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG Bristol, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Myself and my partner came into this store yesterday wanting to upgrade our phones, we were helped by Ty and Ben and both men were great. I'm not very good when it comes to tech but Ty and Ben both he... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We were helped by Femi, who was excellent. He was attentive, patient, and went out of his was to find the solution we needed and save us some money. I needed to get a new contract for my phone, keep... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Millie was great , she answered all of our questions and helped us with our purchase very calmly and so polite. She always made sure to explain everything well and double check that we were okay with... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Ben assistant manager. What a gem true asset. Went in to talk about account for old mobile broadband and rarely used voice contract. Turns out Vodafone have stopped stores helping with anything other... Vis mer

Selskapet har svart


Informasjon om virksomheten


Kontaktopplysninger

  • 42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG, Bristol, Storbritannia

4,6

Enestående

TrustScore 4.5 av 5

163 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,6

Alle anmeldelser

(163)

40 576 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Vodafone Tech Team Superb…

The people I got to support and solve all my concerns were amazing at Bristol Cribbs Causeway.

I had problems with my online account plus my broadband order and they looked into everything and got me unlimited broadband until 11 Aug for free. They started a complaint re long delay in getting connected to my new home.

Beth and Luke made me feel I was worth getting things sorted and they both had to think outside the box to “fool” the system to get me into my account. The peace of mind I have now is priceless. Thank you Beth and Luke.

Lorraine Drohan

13. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Bristol Cribbs

Hi Lorraine. Thank you for your review for Beth and Luke. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Millicent at the cribbs causeway store…

Millicent at the cribbs causeway store made everything easy. Unlike trying to do it all online.

19. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Bristol Cribbs

Hey Alfie,

We're delighted you had such a great experience. Thanks for sharing this 5 star review.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Kenneth was an excellent adviser

Kenneth was an excellent adviser, polite, friendly and knowledgable. He made the whole process smooth and efficient.

16. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Bristol Cribbs

Hi Jon,

Thanks for reviewing and sharing this feedback for Kenneth.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Great customer service

I needed a phone upgrade resolved after the call centre service failed me .A lovely customer service agent named Luke came to my rescue, resolved the issue and got me an even better contract deal.Superior customer service and attention to detail to ensure all was in order.

14. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Bristol Cribbs

Hi Lubna,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Great experience

The experience was made great by a really nice person called Kenneth. He was thorough, professional but also fun to deal with. He is an asset to Vodafone and it was a real pleasure dealing with him.

10. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Bristol Cribbs

Hi Myles. Thank you for your review for Kenneth. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Amazing service

Amazing service, friendly informative staff. Can't fault them. Thanks Millie, Luke, and Ben

6. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Bristol Cribbs

Hey Jackie!

Thanks for the 5 star feedback, we're delighted you received a great service.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Fab service

Fab service, really helpful and came out with a much better deal than I was expecting

6. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Bristol Cribbs

Hey David!

Thanks for the positive feedback! We're delighted you found yourself a great deal.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Millicent is BRILLIANT!

We've recently moved to Bristol from overseas and needed broadband, unfortunately due to credit checks etc, we had to make multiple visits to the store but luckily each time we made sure to see Millicent! She was absolutely fantastic and went above and beyond each and every time. Very helpful and pleasant!

3. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Bristol Cribbs

Hi Karl,

Thanks for taking the time to review and sharing this feedback for Millicent.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Ben was a star

Ben was absolutely amazing , he went above and beyond to fix a error from another staff member , very friendly and made my visit very pleasant- a real gem and asset to the company

23. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Bristol Cribbs

Hi Dylon,

This is such an amazing review for Ben. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Vurdert til 5 av 5 stjerner

Great customer service!

Great customer service!
We were seen quickly and Kenneth was amazing, explaining everything we needed to know to make an informed decision. Thanks!

18. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Bristol Cribbs

Hi Mais. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Wai Yan was really helpful in sorting…

Wai Yan was really helpful in sorting out new phone contracts for me and my daughter. He listened well and understood our priorities. He was very polite, friendly, professional and gave us an excellent service. Thank you. Very satisfied!

18. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Bristol Cribbs

Hi Emma,

It's great to hear about your recent experience, and feedback for Wai Yan. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Patient, friendly staff.

Polite, friendly staff (Eluzabeth), who did a great job 👏. Explained everything clearly and we came away with deals that were right for us and at a good price.

11. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Bristol Cribbs

Hi Simon,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Millie was very professional and…

Millie was very professional and friendly, a real asset to the team!

11. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Bristol Cribbs

Hi Steven,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Very happy with the customer service…

Very happy with the customer service support. Highly recommended. They managed to fix massive cock up made by Carphone Warehouse. Thx guys.

3. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Bristol Cribbs

Hey Damian,

Thanks for the positive feedback! We're glad your issue was resolved.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Helped by Ken

I went in to inquire about getting an iPhone 15 and was approached by Ken. He was friendly and very knowledgeable. He listened to all my questions and explained everything to me. He then helped me order one. Couldn’t have asked for a better 10/10 experience.

22. april 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Bristol Cribbs

Hi Caitlan. Thank you for your review for Ken. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Millie was amazing!

Went into Vodafone today and Millie was absolutely amazing. She was helpful from the moment we stepped in. She made she we were comfortable and not only spoke about the phone and contract but general chit chat while we were waiting for things to be processed too! She was absolutely wonderful thank you Millie!

13. april 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Bristol Cribbs

Hi Alice,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Absolutely amazing very helpful

Absolutely amazing very helpful, Millie was fantastic as didn’t have a clue what we were doing, Would highly recommend

12. april 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Bristol Cribbs

Hi Charlene,

Thank you for this great review. We're so happy that you had such a positive experience with Millie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Excellent Service from Millie she…

Excellent Service from Millie she couldn’t of been more helpful

30. mars 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Bristol Cribbs

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Millie

Millie, Kenneth , Ken, Jo. Very nice and helpful. Feel welcome.

26. mars 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vodafone UK - Bristol Cribbs

Hi Gail. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Vurdert til 5 av 5 stjerner

Replacement sim

Came to store for assistance with my son's stolen phone, lady was very helpful and understanding

16. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til Vodafone UK - Bristol Cribbs

Svar fra Vodafone UK - Bristol Cribbs

Hi Barry. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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