Mai dealt with us with the utmost patience. She really explained everything clearly & was very helpful…… Excellent experience…. Thanks Mai. !!
Selskapet har svart
Beliggenhet
Bytt filialUnit 11 (No 54) , Eastgate Shopping Centre, SS14 1AE Basildon, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Mai was very helpful with our last phone purchase a few weeks back so we were very happy to see her when we returned today. She went through all the options very clearly and was very patient with us.... Vis mer
Selskapet har svart
Mai, I had good experience with her. She was really good at what she does. Good customer service, welcoming approach.
Selskapet har svart
I came into the Basildon store to collect an iPhone for my daughters birthday. I can honestly say Phan who was assisting me was absolutely incredible. Friendly, super efficient, and went above and bey... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Vodafone UK - Basildon
Skrevet av virksomheten
Kontaktopplysninger
Unit 11 (No 54) , Eastgate Shopping Centre, SS14 1AE, Basildon, Storbritannia
4,9
Enestående
186 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Scott was exceptionally helpful
Scott was exceptionally helpful, ensuring I got the phone best suited to me and my needs. He explained all the technical stuff in terms I could understand. He's an asset to Vodafone!!
26. oktober 2024
Anmeldelse skrevet uten oppfordring
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Advisor was so helpful and really…
Advisor was so helpful and really patient
21. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basildon
Hi Steph. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Scott was great helped us sort out our…
Scott was great helped us sort out our wifi broadband, was very knowledgable. Great to talk to and knew what we needed. An complete asset to the Vodafone brand
4. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basildon
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Good service
30. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basildon
Hi Johnny,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Del really helped me out with the best…
Del really helped me out with the best deal! Awesome guy with a great attitude! Thank you!
25. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basildon
Hi there,
This is lovely feedback for Del. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Had great service today from Del at the…
Had great service today from Del at the Basildon store. He was full of knowledge and I left happy with a new phone and contract at a great price
26. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basildon
Hi there,
This is a great review for Del. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Guy was extremely helpful and asked the…
Guy was extremely helpful and asked the right question, would definitely recommend to friends and family
27. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basildon
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very good service and very helpful in…
Very good service and very helpful in my purchase
31. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basildon
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Svar fra Vodafone UK - Basildon
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Came to get a new phone
Came to get a new phone. Store helped me choose a new phone, went through my options and Steven even helped transfer all my data over to my new phone
18. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basildon
Thank you for your review Kevin. It's good to see Steven was able to help to with your upgrade! I hope you're loving your new phone 😊 Thanks again, The Vodafone Social Media Team
Scott was extremely helpful and…
Scott was extremely helpful and thorough. I was under pressure for time and he did not delay me at all
15. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basildon
Hi Paul,
It's great to hear about the positive experience which you've had with Scott. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Svar fra Vodafone UK - Basildon
Hi Linda,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Del's great service.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Great friendly Sevice
Great friendly Sevice. Steve was great, helped choose a new device. Went through options and even helped set up device when I collected it.
23. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basildon
Hi Alan,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with the new device.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Was served by sam lovely lady helped me…
Was served by sam lovely lady helped me get a new phone.
11. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basildon
Hi Jeanette,
Thanks for this amazing feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Was served by a lovely young lady…
Was served by a lovely young lady called Samantha absolutely wonderful very professional, definitely come again.
3. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basildon
Hi Anne,
Thank you for taking the time to review and sharing this feedback for Samantha.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Went into upgrade as confused about…
Went into upgrade as confused about deals and plans. Steve was most helpful advised of current offers I could have and helped me get my new phone up and running. Super quick and helpful.
22. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basildon
Hi Lucia. Thank you for your review for Steve. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by a young lady Sam who helped…
Served by a young lady Sam who helped me get a great deal on a new phone thank you
19. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basildon
Hi Gary,
We're delighted you had a 5 star experience. Thanks for your feedback.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Helpful staff
Aisha at Basildon branch was very good appreciated my age so took her time in explaining everything to me and over all pleasant experience
5. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basildon
Hi Edward,
Thanks for reviewing and sharing this feedback for Aisha.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Perfection
Perfection! - Phan was so helpful, saved me money on my contract and explained everything clearly! I am glad I switched from EE to Vodafone, all thanks to Phan! Amazing service
8. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basildon
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Lost my phone and needed a new one
Lost my phone and needed a new one.
Went into Vodafone Basildon and saw Steve. He helped me purchase a new phone and also helped me set it up ready to use.
Couldn't be more helpful. Thank you.
18. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Basildon
Hi Enid. Thank you for your review for Steve. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.