Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use t... Vis mer
Selskapet har svart
Unit 5 , The Arcade, OL6 7JD Ashton Under-Lyne, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use t... Vis mer
Selskapet har svart
Richard was excellant. He wxplained everything in great detail which i understood, been here a few times and he has always been good.
Selskapet har svart
Fantastic experience from visiting Ashton today as had a problem with my device, I spoke to Rick who managed to resolve this within a few minuates. He also check my account to see if I had the best... Vis mer
Selskapet har svart
Adam in store was a fantastic help in converting my Irish contract into a UK sim deal where both numbers can still operate. He also added my son’s Irish phone to the contract. A brilliant service
Selskapet har svart
Skrevet av virksomheten
Unit 5 , The Arcade, OL6 7JD, Ashton Under-Lyne, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very helpful and informative

Svar fra Vodafone UK - Ashton Under-Lyne
Rick did a smashing job with a full breakdown of my bill and contract end date explained very helpful

Svar fra Vodafone UK - Ashton Under-Lyne
Viken was excellent in store today, he helped me within minutes of doing a sim swap. However I spent over an hour on the phone to the call centre with no help, the person was not helpful he said his name was Robert. I run my own business and this was very inconvenient for me, I habe now lost half a days work sorting the other sim card to be able to contact my customers.
I had to drive down to the store which took another 2 hours out of my day. I am not happy with the service that was provided over the phone.

Svar fra Vodafone UK - Ashton Under-Lyne

Svar fra Vodafone UK - Ashton Under-Lyne
I just want to say thank you to Bradley.He was so friendly and helpful.5 stars

Svar fra Vodafone UK - Ashton Under-Lyne
Bradley did do our job and he was the best advisor ever 5 star .

Svar fra Vodafone UK - Ashton Under-Lyne
Quick and easy, good deal and team were super helpful.

Svar fra Vodafone UK - Ashton Under-Lyne

Svar fra Vodafone UK - Ashton Under-Lyne
Viken helped us as much as he could. Wonderful man and helped us save a bit of money too!

Svar fra Vodafone UK - Ashton Under-Lyne
Helpful knowledgeable and made it easy to get my new contract
Also helped with my old phone too
Much appreciated

Svar fra Vodafone UK - Ashton Under-Lyne
Absolutely appalling.
I recently got totally stitched up by these.
I broke my old phones screen by accident but needed a new one ASAP for 2 days later as I was going abroad, so hurriedly went down to my local store to get a new phone.
Well I still had 5 months on my old contract going, so had to end up paying for 2 contracts at the same time.
Anyway, I eventually paid off my old contract and just kept paying on the new one, but I've only just recently found out, I have 2 separate bills with these lot, one bill that is paying for the airtime (£24.80) and one other bill paying for a device which has they say is worth £648 (is a Samsung Galaxy S24 FE 128GB Mint 5G really that expensive?) which I pay £18 a month to pay it off, which has upped the cost of my bills of which I never expected.
This was NOT explained to me, I was with Three for 6 years before these lot and had one bill only, not 2 separate ones, I believe they are on a scam.
Now tied to them till 2027 and will never use these lot ever again.
Beware the small print and dodgy sales people!
1004992178
UPDATE to the reply from them?
DM? This isnt a chat site or social media. This is a cop out answer and proves your contempt for customer care!
I contacted someone via the chat on app and all I got told, constantly, was I signed a 36 month contract for the unit and that's that!! 36 months and 2 separate bills, I knew nothing about, one for the phone and one for using it. Absolutely preposterous!!
Can't wait for it to be over! No stars for this!!

Svar fra Vodafone UK - Ashton Under-Lyne
Bradley is Excellent & Fantastic Service & an Excellent adviser for Vodafone from start to entering the store to leaving I cannot thank him enough & I value his expertise Also a lovely young man Thank you Bradley 100% Service

Svar fra Vodafone UK - Ashton Under-Lyne
Very helpful and polite brilliant service

Svar fra Vodafone UK - Ashton Under-Lyne
Very helpful and gave me the best prices

Svar fra Vodafone UK - Ashton Under-Lyne
Really helpful and easy to sort out upgrade

Svar fra Vodafone UK - Ashton Under-Lyne
Bradley was ver nice to us and very helpfull

Svar fra Vodafone UK - Ashton Under-Lyne
Came in with several issues. Was sorted out straight away, no messing around. Very professional and very good customer service from Vic the retail technician expert.
Extremely happy customer. Thanks very kindly for all your help. 10/10 👍

Svar fra Vodafone UK - Ashton Under-Lyne

Svar fra Vodafone UK - Ashton Under-Lyne
Bradley was amazing very helpful and made changing my phone a very pleasurable experience and I felt at ease. I would highly recommend Bradley and Vodafone to my friends and colleagues

Svar fra Vodafone UK - Ashton Under-Lyne
Bradley was very approachable and courteous. He explained everything as we went through all the options available to me.

Svar fra Vodafone UK - Ashton Under-Lyne
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.