Great service from both Steven and Jeba. Their knowledge and advice was detailed and they explained everything in a humourous manner that we both understood. Thanks for your service
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Beliggenhet
Bytt filial2c Bon Accord Shopping Centre, AB25 1HZ Aberdeen, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I would like to express my sincere thanks for the truly professional service I received today. The salesperson, Nicole, was friendly and welcoming throughout, and showed great patience, reliabil... Vis mer
Selskapet har svart
Huge thanks to Ozzy who helped me out today! He was super friendly, patient with all my questions, and helped me pick the perfect airtime plan. Excellent service!
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I’d like to give a huge thank you to Alex at the Vodafone shop in the Bon Accord Centre, who helped my wife today with what was a particularly stressful and complicated situation. Her phone and... Vis mer
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Informasjon om virksomheten
Om Vodafone UK - Aberdeen Bon Accord
Skrevet av virksomheten
Kontaktopplysninger
2c Bon Accord Shopping Centre, AB25 1HZ, Aberdeen, Storbritannia
4,6
Enestående
395 anmeldelser
Ber kundene om å skrive anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Dolapo was very patient
Dolapo was very patient, and was such a lovely gentleman to deal with. Great customer service there!
1. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Aberdeen Bon Accord
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Svar fra Vodafone UK - Aberdeen Bon Accord
We're happy to hear that you had a supportive experience. We appreciate the lovely feedback.
Thanks,
Vodafone Social Media Team
Svar fra Vodafone UK - Aberdeen Bon Accord
Hey Almestica,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Christina was very helpful managed to…
Christina was very helpful managed to upgrade to a new phone quickly. Very friendly and welcoming.
7. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Aberdeen Bon Accord
Hey Hayley,
Thanks for the lovely review and fantastic support for Christina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
iPhone 16 pro
Got served by Melissa on Tuesday. Was extremely helpful and sorted my new phone with ease. excellent service.
29. juli 2025
Svar fra Vodafone UK - Aberdeen Bon Accord
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A very positive experience
Cristina and Steven were friendly, knowledge and very helpful, efficient and professional. They answered all my questions and got me precisely the account and service I wanted. It made for a very positive experience, and made me glad I went with Vodafone.
24. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Aberdeen Bon Accord
Hey Glenn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Paul
Excellent service from Paul. Explained everything perfectly with minimum fuss. Will definitely recommend Vodafone Aberdeen to my friends.
30. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Aberdeen Bon Accord
Hey Graham
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Perfect
Quick, to point, friendly, helpful staff Christina
26. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Aberdeen Bon Accord
Hey Agata,
Thanks for the lovely review and fantastic support for Christina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in the shop and was greeted by…
Came in the shop and was greeted by Jack/Tom. Great experiance picking up my new phone. The lads have been very helpful.
24. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Aberdeen Bon Accord
Hey Lidio,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ana and Dolapo were very helpful with…
Ana and Dolapo were very helpful with sorting my new phone when my last one died a death. They even gave me helpful advice about trying to retrieve lost pics etc. Exellent service.
21. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Aberdeen Bon Accord
Hey Murray,
Thanks for the lovely review and fantastic support for our team members.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ana sorted us out with a smile
Ana sorted us out with a smile, asked what was wrong and fixed our faulty sim within minutes and Allso saved us money with changing our plan.
20. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Aberdeen Bon Accord
Hey Mr & mrs Brindle,
Thanks for the lovely review and fantastic support for Ana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Score gone Zero at Experian, Transunion, Equifax because of Vodafone!
Unfortunately after dozens of calls, infinity chats, horrible service provided, trying to cancel a service that never has been delivered, fooled with a device and sim card sold as (BROADBAND), then after told that it was a data sim only, the device is not a broadband! Anyways now with a beautiful debit that caused all my score gone at Equifax, Transunion and Experian! Thanks Vodafone for being one of the most horrible providers in the UK. Everybody moved from Vodafone here at home after accompanying our Internet drama with zero support and all excuses that all the services was running ok while we had months of horrible services and an internet that never worked. Also dragged all of my friends from it and we never had problems anymore. Today We moved for a real fiber and never had the problem, and the best is: Cheapest price than Vodafone. If you are reading this now, please be aware that you will be running out of service at some point! Transferring the Sim for a dual Simcard phone you can see who is the best provider. Promised finalising the contract without charging anymore, and the surprise is now a beautiful extra debit for cancelling a contract. The provider is not good and the client pays the bills! Well Think well before entering, otherwise you will pay for what you will never get it.
1. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Aberdeen Bon Accord
Hey Alyson,
I apologize for the issues you've been experiencing. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I suggest contacting the teams by calling 191 or 0333 304 0191. You can also reach them through Live Chat here: vodafone.uk/2LCJiTm.
If you would like to raise this as an official complaint and have already spoken to the Broadband Teams but have not received the resolution you were looking for, please chat with my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
Steph was absolutely amazing today
Steph was absolutely amazing today, hbb was cancelled and Steph went above and beyond to get this sorted. Thank you so much and for the great laugh also
4. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Aberdeen Bon Accord
Hey Nicola,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I bought a bundle from them and still I…
I bought a bundle from them and still I didn't get an confirmation.
Scam
They're providing me customer service.
22. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Aberdeen Bon Accord
Hey. So we can have a better look into this for you and provide a better customer service you should be getting please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thank you, Vodafone
Was in your store in paisley yes
Was in your store in paisley, was having problems with my mobile phone and wasn't treated very nice with the 2 men in the store one was the manager who didn't help me and ended up telling me off you pop very rude I am a 75 year old lady and this was very upsetting, they both need a lesson in customer services.
20. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Aberdeen Bon Accord
Hi Anges. We're sorry to see you haven't had the service you deserve. If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thank you, Vodafone
Cristina was super great helpful
Cristina was super great helpful
12. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Aberdeen Bon Accord
Hey there,
Thanks for the lovely review and fantastic support for Cristina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you very much.
Max did a good job thank you very much
9. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Aberdeen Bon Accord
Hi Remus. Thank you for your review for Max. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Derry was fantastic!
Derry was fantastic. Very helpful and friendly
7. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Aberdeen Bon Accord
Hi Amber.
We're happy to hear that you had a fantastic experience.
Thanks,
Vodafone Social Media Team
I wish I could them 0 star
I wish I could them 0 star. I upgraded my sim contract with abroad call today the agreed £43.00 per month. After 30 minutes I just checked Vodafone App and the price was £72.58 I asked the why and the said additional. what? £29.something Additional? I asked them if you remove £29 I can continue with that but if not just cancel the contract. They agreed to cancel it but still £26 more there. Please don’t trust them at all. Even they didn’t tell me about the additional fee before. Very disappointed.
6. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Aberdeen Bon Accord
Hi, thank you for feeding this back. We are sorry for your recent experience.
If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Super helpful & wonderful members of staff
Mel and Derry have been absolutely amazing getting me sorted with a new sim only contract! Such wonderful members of the Aberdeen team. Was so much better getting it sorted in person than online. Will definitely be popping in again in future!
4. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodafone UK - Aberdeen Bon Accord
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.