Vida Homeloans Anmeldelser 

1 311
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Thanks to Vida we finally became homeowners in April via SimplyLending. Vida’s decision to lend changed our lives and we are living in our dream home. They have been very fair with their assessments... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great telephony team. Greet underwriting. Worked with Daniel Shah recently and he was extremely approachable and common sense underwriter, which is exactly what we need when we work with complex cases... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Initial application failed on the house we were renting due to it being near to a social club. We appealed but this was not overturned, fair enough. Second house everything went through, s... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I applied with Vida home loans via broker with a salary of 45K Vida declined me based on my affordability which I dont understand. Vida home loans make out to be people that are willing to help workin... Vis mer

Informasjon om virksomheten

  1. Realkredittinstitusjon

Skrevet av virksomheten

More than ever before, borrowers need a lender that will react and respond when they are faced with financial complexity. Vida is the mortgage lending specialist with a clear focus on helping more customers in their home ownership journey, unravelling complex situations, and making the process clear and simple. Working exclusively with expert intermediary partners, Vida combines cutting-edge technology with skilled and caring people to deliver an efficient and differentiated customer experience. With over 11,000 customers we have lent over £2.1bn since our launch in 2015, but we want to do more. By continuing to invest in technology, people, and process to ensure we deliver a market-leading proposition that helps more people with a wider range of home-buying needs. We are flexible and efficient; we cut through complexity and never accept second best. At Vida, we always keep our promises, what you see is what you get, and it will never change. Put simply, Vida helps those who are typically ignored by high street banks to get life moving.


Kontaktopplysninger

4,5

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TrustScore 4.5 av 5

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(1 311)

235 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The Premier Hub team 5*

The Premier Hub team truly are what they say they are... PREMIER all the way. Responsive, flexible and sensible approach to everything. 5* all day every day! Thank you.

25. august 2026
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Svar fra Vida Homeloans

Hi Susy,

We are so thrilled to hear that you had such a positive experience with our team. Your kind words truly mean a lot to us, and we appreciate you taking the time to share your feedback!

Kind regards, Vida Homeloans

Vurdert til 5 av 5 stjerner

Lisa Dowson the senior underwriter on…

Lisa Dowson the senior underwriter on the case was brilliant and so helpful throughout a tricky case. She was easy to get hold of and getting back to documents sent across she was really quick!

24. august 2026
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Svar fra Vida Homeloans

Hi Ryan,

We're so glad to hear that our team provided such excellent support during a challenging time. We appreciate you sharing your positive experience!

Kind regards, Vida Homeloans

Vurdert til 5 av 5 stjerner

Very efficient and quick offer for a…

Very efficient and quick offer for a portfolio landlord. Thanks to Thomas Nykolajczuk

24. august 2026
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Svar fra Vida Homeloans

Hi Jason,

We're happy to hear that our efficient and quick service was beneficial for your portfolio. Thank you for your kind words!

Kind regards, Vida Homeloans

Vurdert til 5 av 5 stjerner

Overwhelmed with happiness

Overwhelmed with happiness! We chosen to use CLS MONEY as our mortgage advisors we was assisted by Lucy and Holly who was absolutely fantastic! We submitted our mortgage application on the 11/08/2026 and having sent all our documents over that was requested Vida came back and asked for 2 more documents which was provided as soon as available! We then had our valuation of the property on the 19/08/2026 and recieved our mortgage offer at 9:04am on the 20/08! Vida have been amazing from start to finish all communication was extremely fast! Never left waiting the whole process, even though a mortgage is stressful in its self with our mortgage advisors and vida the process has been extremely quick! We thank all parties massively we are now very excited to move forward with our little family on a massive milestone of our lives! Massive thank you to everyone! all round 5⭐️

11. august 2026
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Svar fra Vida Homeloans

Hi Bethany,

We are absolutely delighted to hear about your wonderful experience! It brings us immense joy to know that our team could assist you so effectively during such a significant milestone. We truly appreciate your kind words and are thrilled that the process was smooth and efficient for your family. We wish you all the very best in your new home!

Kind regards, Vida Homeloans

Vurdert til 4 av 5 stjerner

Hi there very easy to switch

Hi there very easy to switch
Only rate more expensive than market if Vida home can reduce they interest rate will be lovely
Otherwise they good very easy to do work with them
Thanks anyway

18. august 2026
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Svar fra Vida Homeloans

Hi there,

We're happy to hear that you found the process easy and enjoyed working with us! We understand your feedback regarding interest rates and appreciate you bringing this to our attention. We are always reviewing our offerings.

Kind regards, Vida Homeloans

Vurdert til 5 av 5 stjerner

Understanding Mortgage Company

Vida Homeloans understood my needs and offered me a competitive mortgage package. As I am self-employed it took a bit of time to assess my income but the loan was finally agreed and the offer was great. A+++

16. august 2026
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Svar fra Vida Homeloans

Hi Noel,

We're so pleased we could offer a competitive mortgage package that met your needs, especially as a self-employed individual. We appreciate your patience during the assessment process.

Kind regards, Vida Homeloans

Vurdert til 5 av 5 stjerner

Amazing service and Very Happy !!

I am a mortgage broker and have had a case with another provider for nearly 2 months which has been a nightmare for myself, the clients and the vendor of the property. I had never used Vida before and what a breath of fresh air. Despite the case being 95%, with 1 years accounts and some historic credit blips, the case was offered in less than 2 weeks!. One happy broker and very very happy clients- thanks VIDA !

14. august 2026
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Svar fra Vida Homeloans

Hi Adrian,

We are so pleased to hear about your positive experience with us, especially after a challenging time with another provider. It's wonderful to know we could offer a breath of fresh air and successfully assist your clients. We truly appreciate your kind words.

Kind regards, Vida Homeloans

Vurdert til 2 av 5 stjerner

For an existing customer very…

For an existing customer very disappointed with the length of time taken and the over inquisitive underwriting which ended up delaying the application to the point we had to start again and in that time interest rates had increased. If is not that the company does not know the business I do so it was more of the same but the fact that they wanted to know me as a new customer was irritating and caused delays as well as money.

14. august 2026
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Svar fra Vida Homeloans

Hi Mohammed,

Thank you for reaching out, we’re sorry to read your review and would like to put this right. We have looked into your circumstances and can see your latest application has been re-offered. We have arranged for a refund of your application fee and if you have any further queries you wish to raise regarding Vida, please don’t hesitate to contact us at support@vidahomeloans.co.uk. If you need to discuss your mortgage offer, your Intermediary will be able to help further.

Kind regards, Vida Homeloans

Vurdert til 5 av 5 stjerner

Proactive and real life

I'm a whole of market broker and the service I receive from VIDA is one of the best on market. To have an underwriter who actually speaks to you, understands and is proactive is worth its weight in gold. Andrew Laing deserves a mention! Thank you so much for your support with our business.

13. august 2026
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Svar fra Vida Homeloans

Hi Julianne,

We're so happy to hear about your positive experience with our service and the proactive support you received. We truly value our partnership and appreciate your kind words. Thank you for your continued business!

Kind regards, Vida Homeloans

Vurdert til 5 av 5 stjerner

Professional service

Really good experience dealing with Barry Lindsay at Vida Home Loans. Barry was the underwriter on a BTL limited company case and took the time to call and talk through the case with me. He picked up the notes quickly, was easy to deal with and helped get the case through to mortgage offer swiftly.

Really appreciate the efficient and professional service

11. august 2026
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Svar fra Vida Homeloans

Hi Oliver,

We are delighted to hear about your positive experience with our team. It's wonderful to know that our efficient and professional service helped you achieve a swift mortgage offer. We truly appreciate your kind words.

Kind regards, Vida Homeloans

Vurdert til 5 av 5 stjerner

Fast Turnaround

I don't often leave reviews, but this one is well deserved.

We submitted a portfolio buy-to-let application on 27/07/2026 for an investor with six properties, all of which required full valuations. Despite the complexity of the case, we received the mortgage offer on 07/08/2026.

A special mention has to go to Barry Lindsay, the underwriter, who was excellent throughout. He kept us updated, responded quickly to queries and dealt with the application in a prompt, professional and practical way. Good communication makes a huge difference on more complex cases, and Barry certainly delivered.

A very efficient service from start to finish. Thank you.

7. august 2026
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Svar fra Vida Homeloans

Hi David,

We are incredibly grateful for your wonderful feedback and for taking the time to share your positive experience. We are so pleased to hear that our service, particularly the prompt and professional handling of your complex portfolio buy-to-let application, met your expectations. It is fantastic to know that our team's communication made a significant difference. We truly appreciate your kind words.

Kind regards, Vida Homeloans

Vurdert til 5 av 5 stjerner

6/ 8/26 Very easy thank you

Hi, I am not computer literate, but it really was easy to switch to a new mortgage. Very easy and thank you to Vida loans 6/8/26

6. august 2026
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Svar fra Vida Homeloans

Hi Richard,

We are so pleased to hear that we made your mortgage switch easy! Thank you for your kind words.

Kind regards, Vida Homeloans

Vurdert til 5 av 5 stjerner

LTD co BTL offered in 1 day!

I submitted the my Ltd company buy to let application with Vida on Tuesday at midday, and by the next day at 2pm it was offered. Incredible service, and the underwriter Barry was particularly helpful quick to act. I would definitely recommend Vida

4. august 2026
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Svar fra Vida Homeloans

Hi Ben,

We are so pleased to hear about your positive experience with our service and the quick turnaround on your application. We appreciate you highlighting the helpfulness of our team member. Thank you for your kind recommendation!

Kind regards, Vida Homeloans

Vurdert til 5 av 5 stjerner

"I had a great experience with Vida

"I had a great experience with Vida. Kiya was very helpful and responsive, even when the computer system had issues. She worked hard to support me and made the process smooth."

4. august 2026
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Svar fra Vida Homeloans

Hi Shelagh,

We're so glad to hear you had a great experience despite the system issues. It's wonderful to know that our team member's hard work and responsiveness made the process smooth for you.

Kind regards, Vida Homeloans

Vurdert til 5 av 5 stjerner

Barry Lindsay was fantastic and speedy…

Barry Lindsay was fantastic and speedy with his responses. His advice was excellent for helping get the case to offer successfully. Thnak you.

3. august 2026
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Svar fra Vida Homeloans

Hi Samuel,

We're so glad to hear about your positive experience and that our team's advice helped you successfully. Thank you for your kind words!

Kind regards, Vida Homeloans

Vurdert til 5 av 5 stjerner

V-Hub good particularly Gemma

I use the V-Hub team most days when need assistance with cases. All the team are very helpful but Gemma in particular is very helpful and always has the time to help with cases, explain handy criteria or patiently assist you with DIP enquiries ect. I always feel in safe hands when Gemma is on the other end of the phone and her hard work enables me to find lending solutions for my clients

31. juli 2026
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Svar fra Vida Homeloans

Hi Ryan,

We are so happy to hear about your positive experience with our team. It's wonderful to know that our assistance with cases, criteria explanations, and DIP enquiries has been so helpful. We truly appreciate your kind words and are glad we can support your clients' lending solutions.

Kind regards, Vida Homeloans

Vurdert til 4 av 5 stjerner

Once you understand Website it is very…

Once you understand Website it is very Comprehensive and easy to use

31. juli 2026
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Svar fra Vida Homeloans

Hi Donald,

We're so glad to hear you find our website comprehensive and easy to use once you're familiar with it. Thank you for your kind words!

Kind regards, Vida Homeloans

Vurdert til 5 av 5 stjerner

The Vida Premier Hub Support team are incredible!

The Vida Premier Hub Support team are absolutely fantastic. They're always on call to support our clients' cases, deal with any issues quickly and efficiently, and are an absolute delight to speak to.

Their patience, politeness and insight are a huge comfort whenever I submit a case with Vida.

I hold the whole team in the highest regard, and consider them to be the gold standard when it comes to broker support!

30. juli 2026
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Svar fra Vida Homeloans

Hi Edward,

We are incredibly grateful for your wonderful feedback regarding our Premier Hub Support team. It is truly rewarding to hear that our team's dedication to quick, efficient, and delightful service, along with their patience, politeness, and insight, makes such a positive difference for you and your clients. We are committed to maintaining this high standard of support.

Kind regards, Vida Homeloans

Vurdert til 5 av 5 stjerner

The Premier Hub Team were attentive and…

The Premier Hub Team were attentive and pro-active, and helped resolve a situation just as rates were about to go up. Will go back to them for assistance again.

29. juli 2026
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Svar fra Vida Homeloans

Hi Oliver,

We're so happy to hear our team was attentive and proactive in helping you. We appreciate your kind words and look forward to assisting you again!

Kind regards, Vida Homeloans

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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Her får du åtte tips om hvordan du skriver en god anmeldelse.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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