It was very easy to get a quote and listing pre existing conditions. We have never yet claimed on a travel policy, but our premiums were rising a lot from our previous Travel Insurer (the naval logo)... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Prefer emails to begin with company name rather than customer services. Means they are less likely to get deleted accidentally and be found more easily as inboxes often truncate.
Selskapet har svart
Recently bought a single policy online. As my husband has a few pre existing medical issues the quote was very reasonable. I rang customer services the following day re an annual Worldwide policy. I... Vis mer
Selskapet har svart
I did struggle to apply for a quote on the website- possibly due to the many health conditions I was trying to add. I called Vibe ins directly and the agent took my application for a quote and was abl... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Where will your travels take you next? Get the cover you need with Vibe Insurance. You can get travel cover for single trip or multiple trips. There’s also cover for families, couples, groups or single travellers. The Benefits • 3 cover levels to choose from • All ages considered for single trips • Many medical conditions covered • 24/7 emergency assistance • Annual & single trip policies • Cover for winter sports, cruise, sports & activities. Vibe Insurance was founded by a team of industry experts who are on a mission to make life easier for customers to make sure everyone has access to the right cover before they go on holiday.
Kontaktopplysninger
4,7
Enestående
270 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 77 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good quote
The website was easy to understand and the price was great, it was more beneficial to get annual travel insurance rather than a single trip.
9. februar 2026
Competitive Priced Insurance
Easy to understand. Easy to complete insurance quote. Competitive price. Quick return of policy/documents etc
7. februar 2026
Great stuff
5. februar 2026
Easy web site to navigate .
Recently used this company for a ski holiday.
Very well priced and a friendly site to use . Back for my next trip.
6. februar 2026
Website was easy to use
Website was easy to use, only thing that annoys me is, additional charges are added if you have medical issue, even though you take medication to control it. Taking medication prescribed by a GP says to me you are less risk than someone who takes out insurance who doesn’t know they have a medical condition.
5. februar 2026
Great company
Great company, everything easy to navigate online, had a little issue, so phoned company was sorted in seconds, lady was so helpful, will be using these when needed again
5. februar 2026
Was very easy to navigate the…
Was very easy to navigate the application and immediate response
2. februar 2026
It was really easy to book on line
It was really easy to book on line.
The form was straight forward.
It's the second time that I have used them. I will do it again.
3. februar 2026
competitive pricing easy to follow…
competitive pricing easy to follow online instructions concise questions
3. februar 2026
Difficult to claim
I purchased travel insurance from VIBE, which was very straightforward. However, any claims are processed by a company called IMG, who are proving to be very difficult.
I submitted a claim for a holiday cancellation in September 2025.
Despite providing all the information requested, I'm still waiting for the claim to be processed.
1. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vibe Insurance
Good evening, Sue,
We appreciate you taking the time to share your feedback, and we're sorry to learn about your dissatisfaction with the claims process.
To assist you further, could you please provide your Vibe Insurance policy number? This will enable me to escalate this internally and investigate the matter with our claims team.
Many thanks
The Vibe Insurance team.
Very helpful person on end of phone
Very helpful person on end of phone. Got me the cover I wanted and explained difference between different levels of cover etc.
15. januar 2026
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