10/10 customer service, every company should strive to be like Venture! I had purchased a travel pushchair from their website for a trip we had planned that upcoming weekend, however the incorrect ite... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Duo lite baby playpen , so easy to assemble and looks great , ten month old granddaughter loves it. Very well made and has a lovely mat that you can change the design pattern. Paid for next day deli... Vis mer
Great dog gate except that our Lurcher puppy, now adolescent chews it alot which is a challenge for any gate. Unfortunately no separate parts for the gates but given money off voucher as we'd got thr... Vis mer
Ordered a playpen which arrived very quickly. Can’t fault the ease of ordering and their delivery process. However after arriving, I discovered a seam that wasn’t stitched properly next to the zip. I... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Venture UK is an award winning baby and toddler products brand based in the UK. With a wide range of products from baby playpens to pushchairs, car seats and much more, Venture designs and develops products made by parents, for parents all over the world!
Kontaktopplysninger
Unit 1, Block 1, Shenstone Trading Estate, Bromsgrove Road, B633XB, Halesowen, Storbritannia
- hello@venture-baby.com
- www.ventureuk.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Delivered within 4 days of ordering
Delivered within 4 days of ordering. Exactly as described. Delighted with my purchase
Brilliant Customer Service
After initially receiving my 1st Item, and posting a review highlighting it was the wrong colour. Customer Services got in touch, and organised to send a replacement item item out, and collect the item that was the incorrect colour. I am pleased to say that this happened this morning, and to think that the original item only arrived on Monday of this week.The level of Customer service is excellent, and faultless, and kept me informed of everything was polite helpful and understanding. The item itself was chosen for the safety features for our Grand daughter, but customer service topped with that is second to none.
I am extremely happy and grateful that time was taken to send a replacement item containing the correct colour I ordered.. Sooo Amazing... Thank You. Thank you
Top serice
Order was processed and dispatched within an hour or two.
Would highly recommend going ot their site for the order. I know that they also sell on Amazon, but support the company itself. Especially since they price was lower on Venture's site at the time of purchase.
My toddler loves the product. The flooring and toys that come with it keep the him entertained for hours.
Good service 👍 👌
Great customer service
I ordered a playpen at around 2.45 on the Friday and it arrived by 11 on Saturday. The price was great and the product is fantastic. What brilliant customer service!
My child loves his potty and the…
My child loves his potty and the delivery was quick
Will highly recommend
Amazing purchase
My 2.5 year old loves her new wc ( potty) . She refused so many times to go on the ordinary potty because was uncomfortable to seat on, but this one is perfect for her size and the sounds and light are brilliant.
Very good this product
Excellent customer service
I placed an online order for all stars duo playpen, delivery was quick but unfortunately I had a missing panel. After emailing customer service they arranged for the missing panel to be sent out the following day. The playpen is well made and a lovely design.
Thank you Venture for a lovely playpen.
Althoug they send the wrong colour of…
Althoug they send the wrong colour of the product, which arrived next day as they promised, they quickly resoved the issue when informed. Mistakes happen and how you handle them makes the difference, so many many thank to Venture UK team.
A little harder to put together than…
A little harder to put together than expected but very happy
Really like the play mats I purchased…
Really like the play mats I purchased which were dispatched within 24 hours but not received until 5 days later as Royal Mail delivery service is slow.
Fast delivery and the item is great!
Fast delivery and the item is great!
It's so quick and easy to set up, and take down and feels pretty sturdy. I ordered the UV canopy too so my little boy and I can sit outside. Love it so far!
Amazing good quality products
Amazing good quality products. Arrived quickly and exactly what we needed.
Impressed
Really pleased, ordered and delivered next morning. What more could you ask for. I purchased the Ventura Aura. Very happy with the product.
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