We've recently had our windows fitted through bvt and ventrolla. Myles, Andy, Lewis, Derek and another guy can't remember his name were absolutely fantastic. Really friendly and respectful guys. Worke... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We had a gang of 4 men here replacing our window's in Bournville Myles Andy Lewis and unfortunately 1 other but can't remember his name From start to finish they were brilliant treated our home... Vis mer
Selskapet har svart
From start to finish, communication with the company was excellent. From the initial contact, surveyor, sales and installation team, everything was communicated well and done to co ordinate with ourse... Vis mer
Selskapet har svart
I just want to briefly describe how very pleased I am with the fabulous, high quality job Omar, Nathan and Jakob have done refurbishing our Victorian sash windows with vacuum double glazed sashes. The... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Vindusmontering
- også i
- Dørutsalg
- Forhandler av vindusbehandlingsprodukter
- Produsent
- Vedlikehold av eiendom
- Vindusforhandler
Skrevet av virksomheten
Ventrolla is a UK specialist in heritage timber windows and doors, with over 40 years’ experience preserving, restoring and improving period properties. We are a national brand with regional hubs, specialist teams and workshops across the UK, renowned for our expertise in timber sash windows, casement windows and bespoke timber doors for listed buildings, conservation areas and Georgian, Victorian and Edwardian properties. We provide both expert timber window and door restoration and bespoke new timber windows and doors, helping property owners preserve architectural character while improving modern-day performance. Our restoration services include sash window restoration, timber window repairs, draught-proofing and the sympathetic upgrade of existing windows. We offer a range of glazing solutions to suit heritage properties and individual performance requirements, including single glazing, heritage distorted glazing, slim-profile double glazing and vacuum glazing. Our award-winning technology can improve thermal efficiency, reduce draughts and enhance acoustic performance, while maintaining the appearance and proportions of traditional windows. For properties where restoration is not suitable, we manufacture and install new timber sash windows, casement windows and bespoke timber doors, designed to complement the original architecture. Our expertise covers traditional Georgian, Victorian and Edwardian designs, as well as listed and conservation-area properties where planning and heritage considerations are important. We work with homeowners, architects, conservation specialists, developers and commercial clients across the UK, providing specialist advice, precision manufacturing and professional installation. Whether restoring original timber windows or specifying new heritage windows and doors, our approach combines traditional craftsmanship with modern technology.
Ventrolla Sash Window Repair Specialists
Skrevet av virksomheten
- Enjoy a warm draught-free home with a Ventrolla sash window restoration or replacement
- You can strike one more thing off your home improvement ‘To Do’ list with our sash window restoration service. With over 30 years’ experience our local installers will return your sash windows to the beautiful characterful period features they once were and banish draughts, rattles and rot. We offer a free, no obligation survey and quotation and don't employ pressure sales tactics.
New 10 Year Guarantee
You can rest easy with the Ventrolla 10 Year Guarantee
On completion of works you'll be given a care pack which amongst other things contains a 10 year guarantee certificate meaning you can relax and enjoy your new windows.
Kontaktopplysninger
Ventrolla House, HG2 8PB, Harrogate, Storbritannia
- 0800 027 7454
- info@ventrolla.co.uk
- www.ventrolla.co.uk
4,8
Enestående
911 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent repair and replacement sash windows…
Repair and replacement sash windows carried out in North Berwick. Extremely professional at every level from initial contact to surveyors report to arrangement of convenient timing for work to be done. The work was done with minimal disruption and by two fantastically considerate and professional fitters. Very happy to recommend.
10. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ventrolla
Dear Malcolm,
Thank you so much for taking the time to share your wonderful feedback!
We are delighted to hear that your sash window repair and replacement in North Berwick went smoothly and that you found every stage of the process professional and well-organised. It’s great to know our surveyor and fitting team made things easy and carried out the work with minimal disruption.
Thank you again for choosing us, we are always here if you need anything in the future.
Best regards
The Ventrolla Team
Sash cord window.
Work was carried out by Ventrolla to my sash cord windows. The workmen, Rob, James, Tyler and James did an excellent job fitting the windows and the work was completed in good time and to a high standard. I recommend them for their courteous and professional manner.
20. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ventrolla
Dear Howard,
Thank you so much for taking the time to share your feedback.
We are delighted to hear that you’re pleased with the work carried out on your sash windows. Rob, James, Tyler, and Scott will be thrilled to know their efforts and professionalism made a positive impact.
We truly appreciate your recommendation and are glad the installation met your expectations. If you need anything in the future, we’re always here to help.
Best regards
The Ventrolla Team
Ventrolla restoration of old sash windows
The communication from the office from Zoe and Dan was very timely and clear.
The work done on the old sash windows by Carl was outstanding and by Adam also. There were some rotten areas which were expertly and carefully restored and replaced. The duo cleaned up thoroughly after what was a really messy job. Really delighted with the windows revamp
8. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ventrolla
Dear Clare,
Thank you so much for your lovely review. We are delighted to hear that Zoey and Dan kept everything clear and well-communicated throughout your project. It’s also wonderful to know that Carl and Adam delivered such outstanding workmanship on your sash windows especially when tackling those rotten areas that needed careful restoration.
We really appreciate your recognition of their hard work and attention to detail.
Thank you again for choosing Ventrolla, it’s been a pleasure to help bring your windows back to life.
Best Regards
The Ventrolla Team
First Class Job
Jack Bellerby was effective in managing the project from start to finish, communicating well. Justin Murray is an excellent fitter, thoughtful, careful, tidy, completing a first class job.
Only four stars as two of the windows were measured incorrectly and we had to wait for them to be remade, however this was executed promptly and the final result is superb.
3. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ventrolla
Dear Paul
Thank you for your thoughtful review and for sharing your experience with us. We are delighted to hear that Jack managed your project effectively from start to finish, and that Justin delivered such a careful, tidy, and first-class installation, we will be sure to pass your kind feedback on to them both.
We are sorry for the inconvenience caused by the two windows that required re-measuring, but we’re pleased to know the remake was handled promptly and that you’re happy with the final result.
Thank you again for your patience and for choosing us.
Regards
The Ventrolla Team
Many thanks to Ventrolla for helping us
Many thanks to Ventrolla for helping us to deal with Conservation and Planning requests in a patient and informative manner. You went the extra mile to assist our paperwork seeking approval. Thanks also for bearing with us over a long period awaiting official Approval.
Once this was granted, we got a date for the actual work and
Andy S, Scott and Paul turned up on site to replace and repair our large windows over the course of a week. These guys are polite, and thorough and they know their jobs! Everything was executed in a calm and professional manner and the inside and outside of the house was pristine after they left.
Thanks for helping to make a potentially stressful time as calm and short lived a trial as possible. It was appreciated and now we get more light and less breeze through our lovely looking windows!
17. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ventrolla
Dear Gerard,
Thank you so much for taking the time to share such a detailed and generous review. We are really pleased to hear that our team were able to support you throughout the Conservation and Planning process.
We will be sure to pass your kind words on to Andy S, Scott, and Paul. It’s wonderful to hear that their professionalism, care, and attention to detail made a positive difference during the installation.
Thank you again for choosing Ventrolla, it’s been a pleasure working with you.
Regards
The Ventrolla Team
Smooth and professional service from…
Smooth and professional service from the start. Everyone incredibly responsive and flexible. Andy and Callum the installers were excellent and very careful and diligent with their work. Excellent company to deal with.
3. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ventrolla
Dear RC
Thank you so much for your wonderful review. We are delighted to hear that you found the service smooth and professional from start to finish. It’s great to know our team were responsive and flexible throughout the process, and we will be sure to pass your kind words on to Andy and Callum, they’ll really appreciate it.
Thank you again for choosing us. It’s been a pleasure to work with you.
Regards,
The Ventrolla Team
Very happy customers again!
Ventrolla have been a pleasure to deal with. From the prompt visit for site survey and throughout the installation, Zoey coordinated everything perfectly. We were delighted to welcome back Carl, our installer from our previous Ventrolla work, because he is such a conscientious and highly skilled craftsman This time he was joined by Dean and also George, a young trainee. The team arrived on time every day and worked well together. Their craftsmanship has been exceptional. They were all so thoughtful and polite and went the extra mile to perfect our windows.
We would definitely recommend them!
22. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ventrolla
Dear Carol,
Thank you so much for your wonderful feedback! We are delighted to hear that your experience with Ventrolla has been so positive once again. Zoey will be thrilled to know her coordination made the process smooth, and Carl, Dean, and George will be very proud to hear your kind words about their craftsmanship and professionalism. It’s always a pleasure to welcome returning customers and to see our team’s work appreciated.
Thank you for recommending us, we really value your continued trust and support!
Best Regards,
The Ventrolla Team
Outstanding work
The job was very organised and professional from start to finish. Zoey did a great job in communicating everything as the Project Co-ordinator and Carl and Dean the installers did an excellent job throughout the duration of the work with support from Adam. They ensured the work was completed on time and to a very high standard. I would definetly recommend Ventrolla to everyone
17. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ventrolla
Dear Shaz Aslam,
Thank you so much for your fantastic review! We are delighted to hear that everything went smoothly from start to finish. Zoey, Carl, Dean, and Adam will be so pleased to know their hard work and communication made such a positive impact. We truly appreciate your recommendation and are thrilled you’re happy with the results!
Best regards,
The Ventrolla Team
Painless window and door improvements
Painless window and door improvements. Expertly done. Long over due, I shouldn’t nt have worried. No more drafts!
18. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ventrolla
Dear Sarah,
Thank you for your lovely feedback! We are so pleased to hear that your window and door improvements went smoothly and made such a difference. It’s great to know you are now draft-free and enjoying the results. We really appreciate you taking the time to share your experience!
Best regards,
The Ventrolla Team
I had all my windows refurbished last…
I had all my windows refurbished last week, Rob, James, Tyler and Scott did a fantastic job. They kept me well informed whilst maintaining a safe environment and minimising dust. Brilliant. Definitely recommend.
16. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ventrolla
Dear Sally,
Thank you so much for your kind review! We are delighted to hear that you are happy with your refurbished windows and the service provided by Rob, James, Tyler, and Scott. The team will be thrilled to know their efforts made such a positive impression. We really appreciate your recommendation and look forward to helping you again in the future!
Best Regards,
The Ventrolla Team
Excellent job
I had three replacement sashes fitted into existing frames. Site visits for quotation and measurement were efficiently done. There was quite a long lead time from ordering to installation, but this was fine for my situation. The company accommodated a last minute request for a change in design. Installation by Dave and James was faultless. They were tidy, efficient and courteous. New sashes are a big improvement on the old, blown draughty ones.
23. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ventrolla
Dear Tim,
Thank you for your lovely review and for sharing your experience with us. We are so pleased to hear that you are happy with your new sashes and that the improvement is already noticeable.
We really appreciate your patience with the lead time and are glad we could accommodate your last-minute design change. It's great to hear that Dave and James delivered a faultless installation, we will be sure to pass on your kind feedback to them.
Thank you again for choosing Ventrolla. If we can help with anything else in the future, we’d be delighted to hear from you.
Best regards,
The Ventrolla Team
Great service from John and Paul
Window installed by John and Paul. They were professional, efficient, and left no mess at all. The quality of work is excellent. Very impressed!
6. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ventrolla
Dear Daisy,
Thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that you were impressed with the service from John and Paul.
We will be sure to pass on your feedback to them. Thanks again for choosing Ventrolla.
Best regards,
The Ventrolla Team
Completely satisfied with Ventrolla
Completely satisfied with Ventrolla, refurbished my original 1820s sashes back to full working order and structural integrity. Great experience from start to finish, completely understood the brief and on-board with retaining as much of the original material as possible whilst getting all sashes unstuck and properly draught-proofed. No pressure to replace windows which I had been quoted for elsewhere.
Most importantly, Justin did a fantastic job when it came to the refurbishment. Careful work, happy to explain and discuss as he was going along and gave me lots of tips for decorating the windows once I get to that stage. Also maximum effort to keep mess under control and make sure rooms were usable between days on separate windows.
If you want your windows refurbished and the whole process to be smooth and confidence inspiring, I can’t recommend Ventrolla enough.
6. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ventrolla
Dear Paul,
Thank you so much for taking the time to leave such a detailed and thoughtful review. We are absolutely delighted to hear that you’re completely satisfied with the refurbishment of your original 1820s sash windows.
A special thank you for recognising Justin’s work, we will be sure to pass on your kind words.
Thanks again for your recommendation, it truly means a lot to the whole team.
Best regards,
The Ventrolla Team
A big thank you to Rob and Tyler for…
A big thank you to Rob and Tyler for being:-
informative, respectful, clean , tidy and very professional/
4. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ventrolla
Dear Lester,
Thank you for your kind words!
We are delighted to hear that Rob and Tyler made such a positive impression.
Your feedback is greatly appreciated, and we will be sure to pass on your thanks to the team.
Best regards,
The Ventrolla Team
sash window installation
The installers (Andy Hartles and Martin Smith) carried out the work to a very high standard. They were efficient, personable and left no mess at all.
Very impressed.
22. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ventrolla
Dear Richard,
Thank you for your fantastic feedback!
We are so pleased to hear that you were impressed with the work carried out by Andy and Martin. It's great to know they delivered a high standard of workmanship while being efficient, friendly, and tidy, exactly the experience we aim to provide.
We really appreciate you taking the time to share your experience.
Best regards,
The Ventrolla Team
High quality craftsmanship
Justin Murray from Ventrolla has overhauled about 18 windows in our house over three periods. The quality of work is excellent and Justin is prompt, professional and friendly and thoroughly cleans up afterwards.
Thoroughly recommend.
9. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ventrolla
Dear Richard,
Thank you so much for your kind words and for taking the time to leave such a thoughtful review. We are delighted to hear that you've had a consistently positive experience with Justin over multiple visits.
Your recommendation means a lot to us, and we truly appreciate your continued trust in Ventrolla.
Best regards,
The Ventrolla Team
Excellence - start to finish
At every stage in our dealings with Ventrolla, we got all the information we needed from Technical Staff who made it easier for us to understand what to expect.
The installation was handled with great expertise by Allan & Lindsay and the finished quality is excellent. We appreciated their diligence in ensuring that protective coverings were suitable and the site was cleared at the end of each day.
Nothing was too much bother and the work was carried out to the highest standards. For anyone contemplating 'double glazing' we would not hesitate in recommending Ventrolla,
19. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ventrolla
Dear BC,
Thank you so much for your wonderful feedback!
We are thrilled to hear that you felt well-informed and supported throughout the process, and that Allan and Lindsay delivered such a high standard of workmanship. Their attention to detail and care in maintaining a clean and protected workspace is something we really value, so it’s great to see that recognised.
Your recommendation means a great deal to us, thank you for choosing Ventrolla!
Best regards,
The Ventrolla Team
We have had windows in our Georgian…
We have had windows in our Georgian property installed by Ventrolla. The service has been outstanding from initial quote from Mark, ordering through to the hitch free installation by John and Paul. Would highly recommend this firm.
19. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ventrolla
Dear Annie,
Thank you for your lovely review!
We're delighted to hear that you've had a great experience with Ventrolla, from Mark’s initial quote right through to the smooth installation by John and Paul. It's always a pleasure to work on beautiful Georgian properties, and your recommendation means a lot to the whole team.
Thanks again for choosing Ventrolla!
Best regards,
The Ventrolla Team
Very good service from the whole Ventralla team
Very good service from the whole Ventrolla team. Great installation from Paul and John, and a very clever solution from Davie who measured up. They found a way to put a window in a 300 year old house which had been bricked up for 100+ years and was wonky in every way imaginable. Thanks and well done also to Hayley for the helpful and flexible organisation and the after sale service on a previous job too.
15. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ventrolla
Dear Craig,
Thank you for taking the time to leave such a great review! We are thrilled to hear you had such a positive experience with the Ventrolla team. Paul, John, Davie, and Hayley will be pleased to know their efforts were appreciated. Your kind words mean a lot to us, and we are always here if you need anything in the future.
Best regards,
The Ventrolla Team
Delighted with the service
Delighted with the service - Mark (who looked at our windows, assessed what needed done and provided a quote), and Allan and Lindsay (who carried out the work) were all fantastic - very professional, knowledgeable, helpful and friendly. We are delighted with our mix of new and refurbished sash windows. Thank you!
10. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ventrolla
Dear Laura,
Thank you so much for your kind words! We are absolutely delighted to hear that you are happy with the service and the results. Mark, Allan, and Lindsay will be thrilled to know their professionalism and friendliness made such a positive impression. . If you ever need anything in the future, please don't hesitate to contact us.
Regards,
The Ventrolla Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.