Varelina Anmeldelser 

Ordered a coat, turned up looking very little like the advertised product, zip broke within 2 uses and no way to refund. Avoid like the plague!!!

Theyre just sh*t because they give wrong information to people about the parcel and clearly is a scam ive got a tracking code and on their website it says evri got the parcel but i checked the code evri says we have no parcel for this tracking code and plus they are not even responding its been more than a week i asked them a simple question wheres my parcel i cant get a tracking code no response and i said more obviosly after couple days but yeah no response just avoid buying from them im gonna contact my bank about it

I'd do zero stars. If you want to see who they are they were trading as Victoria Bella - they never gave me a refund despite me sending my DREADFUL dresses back to China. This is a scam: do not use them. Do not be fooled by the photographs. They do not represent the product you will receive.

The coat I purchased from Varelina was meant to be £140, however I got it for £70 on sale. It took over 1 week to arrive and when it arrived it come in celoptape parcel which I took pictures of. The coat is a SCAM! Looks nothing like the images advertised on their website or on TikTok and is a cheap knock off quality, I can provide images if required. It says the model wore a size medium (the model looks smaller than me) I didn’t want to risk it and ordered my size which is a small and the coat is massive, it’s more large, I would say fits a size 14-16! When trying to get a return and refund they have said I would have to pay for it to be returned to China, which I was not aware it was from there! And instead of offering me a full refund keep offering me a 10% now 20% partial refund to keep the coat which I have advised them I do not want !!

Ordered 2 dresses in May when they were going by Victoria Bella - very cheap and poorly fitting so contacted them to return. Customer service offered me a 10% return to keep the dresses - I replied and said they didn’t fit and would like to return. They then offered me a 20% refund to keep the dresses but again replied and said they didn’t fit and would like to return and they offered me a 30% refund(!) before eventually giving me their return details. I posted it back to them (a warehouse in China) on the 11th of May and 14 weeks later I have still not had any money back despite the 2-4 week time they gave me. Awful, don’t buy from them!!