Absolutely awful company and customer service, same as all the other Sports Direct companies. Cancelled orders, not able to contact anyone, paid for next day delivery for a birthday gift and not recei... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
After reading some reviews I am absolutely shocked … I’ve been using this company for a long while and I never ever had any issues in term of getting the wrong product or even in term of returning... Vis mer
Van Mildert is an excellent store that we often use - quality products at reasonable prices. I've never had need to speak to their Customer Service department before, but my request was dealt with imm... Vis mer
Selskapet har svart
Truly a great company to order from. Probably the best online fashion shop out there. Purchased a pair diesels at great price that arrived super quick. But that’s not the best bit…. They were packed i... Vis mer
Informasjon om virksomheten
Om Van Mildert
Skrevet av virksomheten
Van Mildert is an award winning premium fashion retailor stocking a range of designer womenswear & menswear, footwear and accessories.
Monday to Friday 08:00 - 20:00
Saturday & Sunday 08:00 - 18:00
Customer Service Opening Hours
Monday to Friday 08:00 - 20:00
Saturday & Sunday 08:00 - 18:00
(All Times are GMT)
Contact us via Customer CareKontaktopplysninger
Unit A, Brook Park East, NG20 8RY, Shirebrook, Storbritannia
- www.vanmildert.com
4,3
Enestående
1k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Top never arrived and customer services…
Top never arrived and customer services are telling me I have to wait 28 days
12. juli 2023
Svar fra Van Mildert
Good afternoon Jake,
Thank you for taking the time to leave us a review regarding your recent
purchase.
I am sorry you appear to have an issue with your delivery dispute. I can
understand this is frustrating and I would like to apologise for the
inconvenience caused.
In order to assist you further, I have reached out via email to ensure to
provide you further assistance.
If there is anything else you need me to help you with, please do not hesitate
to contact me. I will be happy to help.
I look forward to hearing back from you.
Kind Regards,
Abi
Customer Services
friendly support dealing with stressful…
friendly support dealing with stressful problems .
very grateful for my discount too .
18. juli 2023
Very good service
4. juli 2023
Delivery is usually efficient and…
Delivery is usually efficient and usually no problems with refunds
26. juni 2023
I have been purchasing a lot from this…
I have been purchasing a lot from this website and their service is above standard. Website is easy to use. They reply on time and pricing is very competitive especially during Sale season.
8. juni 2023
nie mehr wieder!
9. juni 2023
Svar fra Van Mildert
Good Afternoon Mustafa,
Thank you for taking the time to leave a trust pilot review,
We have reached out to you by email to get a better understanding of what the
issue is.
Thank you for shopping at Van Mildert
Please do not hesitate to contact me with any future questions
Kind Regards
Megan
Customer Service Advisor
Customs
They charged me the customs eventhough it’s cleary written they don’t do that for Croatia.
9. juni 2023
Svar fra Van Mildert
Good afternoon,
Thank you for raising this matter through trust pilot, I can understand your
frustration on the matter as I would be upset also.
I have raised this matter and will be emailing you very soon on the issued so I
can assist you further.
Take care and speak very soon Nada.
Kind Regards
Brittany
Initial order delivered ahead of…
Initial order delivered ahead of schedule, subsequent returns also handled swiftly and exchanges where required further shipped out to myself with all transactions accounted for correctly. What more could you ask for…?
2. juni 2023
Didn’t receive my order
7. juni 2023
Svar fra Van Mildert
Good afternoon.
Thank you for taking the time to raise this matter by Trust Pilot and bringing
this issue to our attention.
Please email us cs@flannels.com [cs@flannels.com] so we can assist you further
on this matter, I can assure you we will get this matter solved.
I hope to hear from you very soon.
Kind Regards
Brittany
Efficient,fast delivery.
27. mai 2023
Svar fra Van Mildert
Hi Jack,
Thank you for leaving us a review.
I am sorry to hear that you had a negative experience whilst shopping with us.
If you would like to discuss this further, please contact us via our email.
Kind Regards
McKenzie
Customer Service
Fast delivery 👍
10. mai 2023
Ik was zondag daar,mooi weer
Ik was zondag daar,mooi weer, druk maar overzichtelijk.
Live muziek en een playback act.
We hebben genoten.
Heel gemoedelijk.
21. mai 2023
Anmeldelse skrevet uten oppfordring
Great price and amazingly fast standard…
Great price and amazingly fast standard delivery
12. mai 2023
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.