Usdaw Union Anmeldelser 

They don't represent a worker's rights or deal with any health and safety in the workplace.
After a complaint, I was told it was my own fault for electing the union rep.
I was told that Evri could hold month's pay, all because I had failed to tell them why I had missed one work day without notifying them.
This list goes on. They just won't believe or listen to you. Don't join and pay the subs!

This union must be the worse on planet I have been working for Poundland many years and with ups and downs with there sale they have not once been in or kept us Informed there ok taking money every month but get nothin for it shame on you

I wish we had zero * to give to his union fraud company.
My partner and I have been paying them for more than 6 years and when we asked USDAw to help, we found out they work for employers, not employees. This union is a great example of micromanaging. The Warrington office is full of rude and unprofessional staff. The area organiser of Cheshire is a joke in his profession. This union needs to shut down and with all the experienced people have need to go public and report. They are taking money for helping people not making more trouble for them. PLEASE IF ANYONE HAVE ANY MEMBERSHIP WITH THEM CANCEL IT NOW BECAUSE YOU WILL NOT UNDERSTAND THIS COMMENT NOW BUT WHEN YOU NEED USDAW & THEY TREAT YOU HOW THEY TREAT THE REST OF US THEN YOU WILL.

Bad experience member for 3years they no help you with nothing

Don't ever use the legal team they are shockingly bad, they use a balance of probability on if they win your case of they think it's not in their interests they will reject it.

My experience with this union has been nothing short of terrible. When I reached out for help, the representative I spoke to—Liam—was dismissive, constantly interrupted me while I was explaining my situation, and tried to claim my issue occurred before I joined the union. This was completely false, as the issue happened just two days prior, and I’ve been a member longer than that. He wasn’t interested in listening to the backstory or helping.

When I called customer service afterwards, I was told that if the rep doesn’t want to assist me, there’s nothing they can do. So why am I being charged? What exactly am I paying for if no one is willing to listen or offer even basic advice?

This isn’t the first time I’ve had issues either. I was a member back in 2019 for 2 years and paid for the service without ever receiving any support. I rejoined two months ago, and now I see nothing has changed—just more fees for zero service.

Rude, unhelpful, and completely unprofessional. It feels like a money-grabbing scheme rather than a union that actually supports its members. The representative should learn to actually listen before making assumptions and shutting people down.

Absolutely disgusted. I regret not checking reviews beforehand. Don’t waste your money.

It’s good to see all the top people on a jolly up in Blackpool it’s a shame they didn’t spend a bit more time on our pay rise and Sunday premium and they don’t seem a bit embarrassed

Asked for a rep for a investigation and was told they don't attend investigations as that is just someone finding out facts. Now my mental health isn't the best I expected more from a service that claims to help there members. They only step in at the last minute and even then they are terrible. Bad advice, feel let down and fobbed off by them. My store has no rep as nobody wants represent the union in store so I also have zero access to a local rep. Terrible union. Don't join. Lovely members on the phone but that's about it. They don't want to actually do anything when it comes to sending a rep to my area. It's a major inconvenience it seems.

Met Alex and Dominic at work, great people who are passionate about their job.

Called for help main office was nice and friendly and let me know that my local rep would give me a call later on. From the second the call started he was agitated giving me little time to locate pictures, screenshots and emails. I had saved causing me to miss information or him to misunderstand. He then accused me of lying and began interrogating me. I called for help against my company. I would rather of had help from my company against them.

Dont join, no use. Had a job, applied for transfer, local manager played games with application. Contacted union, someone called back, said they would speak to someone and get back to me. Nothing. Clear examples of manager at local store playing loose with rules, and effectively barring me from any position, proof not looked at, I've been ignored, probably because I can't afford next month's fees. Save your money, or better yet, get private legal insurance.

Questioned why I had joined after I requested a union rep for an investigation meeting. I asked for a specific rep due to the close relationship our I store rep has with the leadership team. I was refused this rep and was told it’s only an investigation meeting you’ll only be asked questions. Waste of time joining and no help whatsoever. Nick Gerrard area organiser really lets the company down. Will be cancelling my membership as these are no help in a crisis.

This "company" contacted me out of the blue claiming my contributions had stopped on retirement and supplied a direct debit form with no indication of payment costs. I have never had anything to do with them and it smells like a scam

This horrible union is the only union that gets you a small pay increase but always allows management to take something back in return, nearly all shopworkers get single pay for every day of the week, usdaw has sold workers out when it comes to weekend pay, they are a terrible union.

Specifically reached out to them, with an interest in becoming a member, having found (on there website) that they have had dealings with my employer. 1st I called them only to be dismissed quickly stating they could not support the work sector I occupy even after quoting there website artical. And 2nd I emailed a general query with a screen shot of the artical mentioning my employer and asking 'I'm thinkin of joining and I'd like to talk to someone about it' only to be responded with hyperlinks to the website stating 'you can join here' and you can read this here etc

The screen shot clearly shows I've already been on the website. And the push to get me to join after askin to talk to someone is just disgusting.

This was the 1st Union I've reached out too after doin some research. I do hope this isn't a prelude of things to come with others

Completely useless i was invited to attendance meeting i though they will be my representative and they said to call a different manager while I'm at a dispute within the management ... I'm cancelling the subscription straight way

No use whatsoever during my membership & then a nightmare to cancel. I continued to receive promo emails so contacted via the email address given on the website for customer service, only to discover that this was of no use either.

I joined Usdaw Union last year, which at the time, under a different representative, I felt my representative couldn’t do anymore for me than what she was already doing spot on with excellent support. Unfortunately, my old representative changed to a different area, & I got a new representative. At first, I got the level of support I needed, in time that just faded away sadly. I never felt so alone with very little support at the end, that’s when I decided to cancel my membership.

Lawyer couldn't be bothered calling me. Genuinely received more support from my employer than from them. They are a useless company. Especially in Edinburgh where you wont even get a call. Ive met my local “representative” and his cheap baggy suit was a great representation of him as a lawyer/representative.

An ineffective union who hires members that actually cause problems by challenging outside of their job purview.

Lost my job after one of their representatives challenged me on a policy that wasn't in place yet and insisted on me following it, refused to take no for an answer and after them saying "Who the f*** do you think you're talking to?", had a verbal outburst which resulted in me losing my job and them getting a promotion weeks later.

Absolute joke of a union that couldn't even defend a 5 year career of perfect conduct after 1 outburst.