I was really happy with the service within the shop, including the first initial appointment. Staff have always been friendly and very helpful. What hasn't been so great has been the fitting. Desp... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
No pressure selling in the shop.We were left to browse until ready. Flexible fitting dates and happy to store carpet until we had room decorated 2-3 weeks later. Slight hiccup with fitting day due t... Vis mer
Selskapet har svart
I have recently bought a new house in West Hull which I have renovated throughout July ‘26 I contacted the United Carpet store on Boothferry Road on 3 separate occasions as work progressed for my... Vis mer
Selskapet har svart
We recently had a new stair carpet and herringbone floor fitter to the hallway. The staff went above and beyond and customer service was second to none. Nothing was too much trouble. My hallway looks... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Skrevet av virksomheten
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Kontaktopplysninger
Moorhead House, Moorhead Way, Bramley, S66 1YY, Rotherham, Storbritannia
- 0330 311 2442
- customerservice@unitedcarpets.co.uk
- www.unitedcarpetsandbeds.com
4,6
Enestående
12k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Sales man very informative and helpful
Sales man very informative and helpful. Carpet fitters were the same. Highly likely to use again
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Billp, thank you so much for sharing how our Batley store did.
Its a pleasure to hear that the team could make the experience you had with us a positive one.
We hope to assist you again in the future with any projects you may have. Take care!
Very good company
l was very impressed with the guy who sold me my single bed he was fantastic guy.from start to the delivery men who were very pleasant. l certainly would go to united carpets again.
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Dawn, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Cannock store.
Thank you so much for the recommendation. We look forward to assisting you again in the future.
Good advice
Good advice given when I chose my carpet. Friendly approachable staff.
Fitting was done to suit my timing. Fitters did an excellent job.
All round brilliant service.
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Catherine, thank you for taking the time to leave such a kind review.
Its so great to hear that our Boothferry store could make your experience with us a brilliant one throughout with friendly staff and excellent fitting.
Thank you so much for the recommendation. Take care.
Barry and the team were spot on
Barry and the team were spot on. Helped us with our carpet choice and provided very useful advice.
Martin the carpet fitter was superb, as always.
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi David, thank you for your fantastic review!
We're so pleased to hear that Barry and the team were able to help you choose the perfect carpet and provide advice that made the process easier.
Thank you for choosing us, and we hope you enjoy your new carpet for many years to come!
Absolutely awesome
Absolutely awesome - and couldn't help us more. Thanks Rob
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Sophie, thank you so much for sharing how our Arnold store did.
Its a pleasure to hear that the team could make the experience you had with us a positive one.
We hope to assist you again in the future with any projects you may have. Take care!
Helpful polite staff
Helpful polite staff, efficient and knowledgeable. Recommended a carpet fitter who was excellent. From ordering to fitting was one week. Excellent service, thank you.
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Valerie, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Cannock store.
Thank you so much for the recommendation. We hope to assist you again in the future.
10 out of 10
10 out of 10
always good quality
nice couple fitting carpet
DREAM TEAM
LOL
😜
Always look after you 😜
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Mandy, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Worksop store could meet your expectations and provide you with a 10/10 service throughout.
We're so pleased that you're happy with the finished results of your new carpets.
We hope to assist you again in the future! Take care.
Started with great service at the shop But!!
Started with great service at the shop regarding our carpets. But no response after we left regarding a fitting date for kitchen and hallway floor. Leaving us no time before moving to get them done. Fitters very pleasant and did a good job. But left us with all there rubbish and different really make an effort to tidy there mess. Overall I wouldn't go back without shopping around first.
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Shaun, thank you for taking the time to leave your feedback.
We're pleased to hear that you received great service in-store and that you were happy with the work carried out by the fitters.
We're sorry, however, that we let you down with the communication regarding your fitting date and that this caused added stress before your move. This is not the standard of service we aim to provide.
Your comments have been passed on to the team so we can use them to improve our service. We appreciate your honest feedback, as it helps us do better.
Thank you again for your review, and we hope we'll have the opportunity to assist you again in the future.
Went above and beyond
Went above and beyond, very easy experience , staff very helpful , recommend to anyone .
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Paul, thank you so much for taking the time to leave a review.
Its great to hear that our Cannock store was able to go above and beyond to ensure that your expectations were met.
We're so pleased that the team could make your experience an easy one. Thank you again for your recommendation!
great experience.
great experience.
As we were shopping with a vunerable adult, we felt listened to and respected by all the staff who helped us through the buying process.
David, Mike and Courtney in particular were very understanding of our needs.
The carpet was of a reasonable price, the staff kept us informed of the payment process, the fitting team removed the old carpet, moved furniture and laid the new carpet on the day and time agreed. also at a fair price.
We would definitely recommend this company.
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi, thank you so much for your wonderful review and recommendation.
We're delighted to hear that you had such a positive experience with us. Providing a welcoming, respectful, and supportive service to every customer is incredibly important to us, so it's great to know that we helped make the buying process comfortable and met your needs.
We're also pleased that you were happy with the value of your carpet, the communication throughout the process, and the work carried out by the fitting team.
Thank you again for choosing us. We truly appreciate your support and hope you enjoy your new carpet for many years to come!
Another beautiful carpet fitted by United Carpets
Great service from the showroom staff and the carpet fitters. Wouldn't buy carpet from anywhere else
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Marilyn, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Long Eaton store.
Thank you so much for the recommendation. We hope to assist you again in the future
First class and highly recommended
A very knowledgeable and helpful team. Fantastic value for money and excellent measuring and fitting service. I wouldn't go anywhere else now.
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi David, thank you for taking the time to leave such a kind review.
Its so great to hear that our Leeds store could make your experience with us an excellent one throughout with fantastic value for money.
Thank you so much for the recommendation. Take care.
Jay was very polite
Jay was very polite, very hardworking, he gave my mum a great deal on carpets, we got two carpets, grippers, carpet spray and underlay for a very low price , definatly recommend , will be coming back again!
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Jodie, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Arnold store could meet your expectations and provide you with a 5 star service. We're so pleased that you're happy with the overall service that you recieved.
We hope to assist you again in the future! Take care.
Parkgate Rotherham
Parkgate Rotherham, excellent service from Julie in selling me my carpets , the carpet fitters also did excellent job
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Sue, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the excellent service that you recieved from our Rotherham store.
Thank you so much for the recommendation. We hope to assist you again in the future
Great service..nothing too much trouble…
Great service..nothing too much trouble for these guys 👍 Ty
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Kerri, thank you for taking the time to leave such a kind review.
Its so great to hear that our Dudley store could make your experience with us a positive one where nothing was too much trouble.
Thank you so much for the recommendation. Take care.
Friendly helpful staff in store
Friendly helpful staff in store. Excellent fitting service. Good price
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Carla, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the service that you recieved from our Alfreton store.
Thank you so much for the recommendation. We hope to assist you again in the future
Matt from Boston store
Matt from Boston store has been brilliant over the years he recently came to measure up our bathroom and explained the best options we then went into the store and he gave his expertise and helped pick the right flooring for us and at a very reasonable price. Thanks Matt we will see you soon for our kitchen flooring.
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Debbie, thank you so much for your wonderful review!
We're delighted to hear about your positive experience with Matt. We really appreciate your kind words and are thrilled you found the perfect flooring at a great price. We look forward to welcoming you back when you're ready for your kitchen flooring.
Thanks again for your support!
Amazing service
Amazing service, Paul was great in terms of advice and explaining everything and very quick . Great price aswell
Will definitely use again
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi Clare, thank you for taking the time to leave a review.
Its a pleasure to hear that you're happy with the amazing service that you recieved from our Scunthorpe store.
Thank you so much for the recommendation. We look forward to assisting you again in the future.
Told me it was free fitting
Told me it was free fitting, but then had to pay for Carpet to be fitted. It should be advertised more clearly rather than turning up on the Day and expecting to pay money that you think you’ve already paid.
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Good afternoon Jonathla, thank you for taking the time to leave feedback.
We're sorry to hear that your experience with us did not meet your exceptions and the free fitting terms and conditions were not explained clearly enough for you. Our free fitting offer applies on any carpet only when you buy the equivalent size underlay.
Please don't hesitate to contact our Boston Store or alternatively email customerservice@unitedcarpets.co.uk if you need any further assistance, and we will be more than happy to help.
Kind Regards
The United Team
Fab experience.
Seb at United Carpets was amazing at dealing with flooring our entire new house. Second time we've used United Carpets now because of first experience. Our fitter Neal has been brilliant at doing our laminate and carpets. Extremely pleased with the entire service. Thank you for making our house a home, and onto the next chapter! Lee 🏡
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra United Carpets & Beds
Hi, thank you for taking the time to leave such kind feedback.
Its such a pleasure to hear that our Northfield store could meet your expectations and provide you with a brilliant 5 star service. We're so pleased that you're happy with the finished results of your laminate and carpets.
We hope to assist you again in the future! Take care.
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